FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,363
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146,296 reviews

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Massachusetts
1 review
0 helpful votes
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Excellent product and a great price
September 14, 2024

All is good. Your company offered the best price on what I was looking for and the service was terrific. Very easy to work with and The product price included shipping, which I really appreciated. I look forward to working with your company again in the future when the need arises. Thanks for the great service

Date of experience: September 4, 2024
South Carolina
1 review
0 helpful votes
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Not initially perfect, but made right!
September 14, 2024

I bought a rose bush for my sister. The bush was delivered and was a little small and appeared sickly. I brought this to the attention of the company and within two days, she received a nice sized replacement. I don't fault the company for what may have happened, but the excellence in which they responded speaks volumes about their customer care.

Date of experience: September 4, 2024
California
2 reviews
0 helpful votes
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I love my crape myrtles
September 14, 2024

I ordered 4 raspberry crape myrtle from Fast-growing.They were packaged very nicely and arrived on time.The bushes were healthy and thriving very well..

Date of experience: September 4, 2024
Utah
1 review
0 helpful votes
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Great plants and customer service
September 14, 2024

They are extremely polite and willing to make sure that you are happy. They answer all of your questions and even give you tips on your plants. I buy almost everything from Fast Growing Trees

Date of experience: September 4, 2024
Colorado
2 reviews
0 helpful votes
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I love this company
I can't stop buying they wonderful plants and trees!

Date of experience: September 4, 2024
Wisconsin
1 review
0 helpful votes
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Fast and great customer service
September 14, 2024
Updated review

I had a broken tree, I contacted customer service and they didn't hesitate to send me a new tree. They only asked that I take a photo of the damage and send it to them. Very good and polite people.

Date of experience: September 4, 2024

Tree is in good shape
May 16, 2024
Previous review

Tree is in good shape

Date of experience: May 6, 2024
Texas
1 review
0 helpful votes
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Excellent Service!
September 14, 2024

All my orders have arrived in good shape and a couple have been replaced as plants didn't survive this Texas heat!

Date of experience: September 4, 2024
Virginia
1 review
0 helpful votes
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I couldn't ask for more. One of the plants I ordered didn't make it due to a shipping delay, so I called and they replaced it within a few days.

Date of experience: September 4, 2024
North Carolina
1 review
0 helpful votes
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Excellent service and professional support
September 14, 2024
Updated review

Very reliable company. Excellent product selection with great discounts and delivery 👍

Date of experience: September 4, 2024

Great company
August 11, 2024
Previous review

Product development is awesome for online sales. Quality is unmatched 👍

Date of experience: August 1, 2024
North Carolina
1 review
0 helpful votes
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Slow communication, late shipping
September 14, 2024

It's in the title……………………………………………….…………………………………….!

Date of experience: September 4, 2024
New York
1 review
0 helpful votes
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Not satisfied
September 14, 2024

Tree arrived in bad shape and no replacement was offered. Told me to cut off a peace of bark and wait untill next spring if the tree will be alive

Date of experience: September 4, 2024
Michigan
1 review
0 helpful votes
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Warranty not fulfilled
September 14, 2024

I have been constantly trying to get a refund/ replacement to no avail

Date of experience: September 4, 2024
Ohio
1 review
0 helpful votes
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Mr
September 14, 2024

They were all more than helpful with much and detailed information. Not to mention how pleasant they were.

Date of experience: September 4, 2024
Wisconsin
1 review
0 helpful votes
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Happy first time customer!
September 14, 2024

Everything was as advertised and showed up on schedule. You have moved to No. 1 provider!

Date of experience: September 4, 2024
District of Columbia
1 review
0 helpful votes
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1. All trees came in with broken/damaged tops
2. After 2-3 weeks the leaves on three out of 4 trees are turning yellow, though I water them twice every day.

Date of experience: September 4, 2024
Washington
1 review
0 helpful votes
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Impressed
September 14, 2024

Thanks so much. Arrived quick, great packaging. Awesome there's a guarantee although I'm hoping it won't be necessary. Will certainly purchase again.

Date of experience: September 4, 2024
Illinois
1 review
0 helpful votes
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Good looking bush!
September 14, 2024

We received our blueberry bush in good condition and transferred it to a pot where it has really thrived! Can't wait for the blueberries next year!

Date of experience: September 4, 2024
California
2 reviews
0 helpful votes
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A little shocked...
September 14, 2024

... with the haphazard packing of my bushes. My bottlebrush had lost all of its dirt and several of its branches were bent backwards, or broken. It is still struggling to recover, as I have to remove more dead material every day.

Date of experience: September 4, 2024
Idaho
1 review
0 helpful votes
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Waiting
September 14, 2024

Waiting for hibiscus to rehydrate leaves after planting…may have small lower leaves appearing now after several days…

Date of experience: September 4, 2024
Illinois
1 review
0 helpful votes
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The package was supposed to be lying down it was delivered upright box and the plants were damaged with out soil in the pots

Date of experience: September 4, 2024