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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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Easy purchase experience. Received a very healthy plant in excellent condition.
I got a weeping willow when it got here it had a broken limb, so I notified them and they sent me right out another one which is great, got it planted and it looks good.
Checked the trees available for my zone, ordered it, a couple days later it was here. Popped it in the prepared hole with the recommended soil mix. Couple days later there was new growth. I saw some leaf issues I was unfamiliar with so I sent a fwew pics to customer service, they promptly replied it was a normal transition. As of today I saw even more new growth! Very happy!
I had written to FGT to inquire and state our opinion of their underhanded and unprofessional sales tactics, specifically offering a tree (hybrid poplar) for sale at $48.95 and then disclosing free shipping if you spend $49.00 (literally 5 pennies more!). We anticipated at least a template response, it instead no response at all, except for further emails promoting the same tree at the same price! We were ready to purchase this item, instead will by locally as the $19.00 shipping fee absorbs any financial advantage to ordering from this deceptive company.
Love this plant online store. Easy to find what you want. Ships out fast. Customer service is excellent. Prices are great!
We are pleased (very) with our experience thus far. Customer service was responsive, our two patio peach trees arrived in GREAT shape, and we are off on our first adventure of being amateur peach growers on our back deck. We were a bit concerned at first because every tree on this site seems to have a five-star rating (how is THAT possible?), and almost threw in the towel not wanting to spend $$ on a jacked-up rated website. Our landscaper encouraged us to give FGT a try for the enjoyment it would bring for the $200 expenditure. Of course, being on the East Coast, it was a unicorn hunt to find the best well draining, proven soil we could find this side of the Mississippi. We went with a cactus/succulent soil and it was extremely pricey - $18 for 4 qts (!) -- so that was another $200. (Thank goodness we already had two large 25 qt pots and river stone for additional drainage.) But so far, so good - the trees have been transplanted to pots, in very well draining soil, in the best full-sun location we have. They were wilty for the first day or so, then perked up, and sometimes we find them wilted at mid-day, only to look great again by dinner. And so - we're happy and having fun so far, and we are looking forward to watching them grow, bloom, yield fruit.
Plant was damaged during shipping. They stood by their product.
Excellent service. I very appreciated for you.All tree coming in good condition.
Very happy to see my two grape plants and peaches plant growing daily. And also knowing the guarantee for one year even feeling the certainty of the plants would grow that is my dearest wishes.
I had the ground prepped where I was going to plant the tree, and as soon as it arrived, it went in the ground and I placed mulch around it. It's perfect! Arrived fast in perfect condition. Very well packaged.
Looks very healthy. I may have fruit next season!
Highly recommended.
My trees arrived in great condition, ready for planting. The trees were packaged well and not damaged at all in shipping. I will be purchasing again.
I was pleased with the sale price, the good condition and vigor of the peach trees I purchased. They are in the ground and doing well. We will see what next summer brings.
Trees came in good shape and so far so good even with our drought
We were excited to receive our Red Sunset Maple, which was set to replace a tree we lost to a recent storm. The tree arrived secured & well packed. However, I was a little underwhelmed at the site of our 5-6' tree. It resembles more of a stick with a few full leaves. I'm also worried about a 'kink' in the trunk. I guess I was expecting a straighter tree with a couple visible branches. It's our first experience ordering a smaller tree online, so we'll see what happens over the next year or two.
Ordering was easy. One box was crushed upon arrival, however both plants inside seem to be healthy.
Trees arrived in wonderful shape; planted them this Fall. So far, so good. Looking forward to watching them grow into the lovely trees they are known to be.
My tree arrived quick, within 2 days. It is healthy and was packaged very well.
Receiving a survey even before notification of warranty fulfillment. Still waiting.
The tree I ordered was shipped well, arrived healthy and exactly on time. Its size was exactly as advertised.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.

