FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,058
shipping
245
quality
12,364
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144,509 reviews

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Pennsylvania
1 review
0 helpful votes
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Lovely tree
October 14, 2024

My kids laughed when I told them I was getting a tree in the mail, but it came, packaged carefully, in good shape and ready to plant. I planted it right away. It's been about 6 weeks now and the tree is looking good!

Date of experience: October 4, 2024
Florida
1 review
0 helpful votes
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I purchased hydrangeas that came with spots on several leaves and within days they were rapidly completely covered in the spots and are very sick with fungus, that has probably now gotten into the ground that I will have to treat when I replace these things. When I reached out to customer service for help, I did not receive a response. However, I did receive this email telling me to rate my experience with their customer service.

Date of experience: October 4, 2024
Florida
1 review
0 helpful votes
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All in all great plants…. Grown to survive, Very healthy, and when packaged for shipping, well thought out so it would make the brutal environment it had to live in until un packaged. When it arrived, it was if you just picked it up from the nursery. Today still growing strong.

Date of experience: October 4, 2024
Florida
1 review
0 helpful votes
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I bought 12 plants and two of them are dying. I tried to contact the company, but no response. They are supposed to be guaranteed.

Date of experience: October 4, 2024
Pennsylvania
1 review
0 helpful votes
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2 Trees Purchased, 1 waste of money
October 14, 2024

Our 2 trees were delivered
Our Golden willow was ok with some broken branches
But the choc mimosa is just a stick. All branches damaged basically zero growth on it. It literally looks like we planted a stick on the ground. Not satisfied at all. That was a waste of money

Date of experience: October 4, 2024
Virginia
1 review
0 helpful votes
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Lost customer
October 14, 2024
Updated review

Delt with them for about two years as I am designing my yard with privacy trees as opposed to fences. Quite a few of the ordered trees that I received were either damaged or had root rot. The final straw was when my last order wasn't satisfactory and I requested replacements which they denied originally until I posted a review on the matter. I finally received an email saying " we apologize and will send out replacements". Out of three trees they sent one darn tree! That was the straw that broke the camels back for me. You lost a good customer

Date of experience: October 4, 2024

Defective Product being sold
September 14, 2024
Previous review

I have received trees that have wilted, broken and root rotted molded roots only to be told. There's no warranty.! Why do I need a warranty when it was shipped from your facility this way?

Date of experience: September 4, 2024
New Jersey
1 review
0 helpful votes
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Very knowledgable staff
October 14, 2024

Very helpful in selecting my trees & caring for them. I would recommend them to my family & friends.

Date of experience: October 4, 2024
Pennsylvania
1 review
0 helpful votes
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Tree survived but suffered
October 14, 2024

I had a japanese maple delivered last month. There was a major limb broken off, apparently during the packaging process. The leaves all had brown tips, possibly due to heat stress. The box was delivered on my front porch on a hot sunny day when the label clearly stated to keep it away from heat.

Date of experience: October 4, 2024
New York
1 review
0 helpful votes
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Very satisfied
October 14, 2024

Trees I've purchased always arrive so healthy and are so well packaged.

Date of experience: October 4, 2024
New Hampshire
1 review
0 helpful votes
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After I learned what species of tree I wanted to have, I found FastGrowing Trees online with a wide variety of options. Descriptions were helpful and instructions easy to follow. The tree was packed with care and arrived undamaged, ready to plant.

Date of experience: October 4, 2024
Texas
1 review
0 helpful votes
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One year alive guarantee is a sham
October 14, 2024

My Hydrangea were dying and I did not receive any solid advice as to how to keep it alive

Date of experience: October 3, 2024
California
1 review
0 helpful votes
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Beautiful trees
October 14, 2024

I purchased 4 different Apple trees that are 5'-6' tall and they are healthy and vibrant.

Date of experience: October 3, 2024
Texas
3 reviews
0 helpful votes
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Narrow and refine your search options down to what you're specifically looking for: you'll be amazed how many plants are available for purchase. Shipping and delivery were 3/5: once the plants are shipped they're not expertly cared for - unfortunately some of ours were damaged and it's taken a labor of love to get them growing well. We placed a big order, only two trees didn't survive the shipping process, Fast Growing Trees replaced them with zero issues. The replacement trees are doing awesomely well.

Date of experience: October 3, 2024
South Carolina
1 review
0 helpful votes
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Above and beyond
October 14, 2024
Updated review

Have purchased several tree,,, More than pleased with the tree, service and support the value and quantity is hard to beat

Date of experience: October 3, 2024

Quick and easy,, just the way I like it
May 7, 2024
Previous review

Quick and easy,, just the way I like it

Date of experience: April 23, 2024
Virginia
1 review
0 helpful votes
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Tree purchase
October 14, 2024
Updated review

Very satisfied with my tree purchasing experience. I am very pleased with the support and knowledge of the support group, and they answered all my question about technical and seasonal details.

Date of experience: October 3, 2024

Easy and quality plants
October 14, 2023
Previous review

Easy and quality plants

Date of experience: October 13, 2023
North Carolina
1 review
0 helpful votes
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Do not back up your products
October 13, 2024

You sent the wrong apple tree ordered 3 in 1 apple tree.after a year when it bloomed, it was a crabapple tree. Sent pictures, you would not refund me so i will not buy any thing else from you

Date of experience: October 3, 2024
Washington
1 review
0 helpful votes
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Hard to tell how my trees will do till spring when they are growing. I hope they grow

Date of experience: October 3, 2024
Kansas
1 review
0 helpful votes
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Great service
October 13, 2024

My trees were healthy and they are what I expected.
I have them planted and using as a privacy fence

Date of experience: October 3, 2024
Florida
1 review
0 helpful votes
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No shipping protection
October 13, 2024

My first Hass Avocado 5-6 foot tree failed under warranty. FGT accepted my claim (with pics) but had no replacements in stock. The item was supposedly placed on a ship when items were received. Ok, months go buy and nothing heard. However FGT's website showed 4-5 foot trees were in. I called in and soon a replacement was on the way—but only by my follow up, not FGT's. The new tree arrived with it snapped almost in half. No protective packing was in the box, which I found odd since all prior plants had been. I called FGT and (after more pics) another replacement was on the way. This one arrived intact, but again no protective packing was in the box. These are not bare root trees, they are in heavy planters in moist dirt—heavier than the tree by far. I'm happy to get my new tree after six months, but I'd hope the nursery would take more care for everyone's benefit.

Date of experience: October 3, 2024
California
1 review
0 helpful votes
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Warranty
October 13, 2024
Updated review

It just too bad I even have to use it. 3 times on one order. Pixt

Date of experience: October 3, 2024

Very happy.
September 15, 2024
Previous review

Love the arrive and thrive warranty. Due to delivery delays have used it a couple of times. Always helpful and through and fast replacement with minimal questions and proof.
Pixt

Date of experience: September 4, 2024