FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
This company does not typically respond to reviews

Instant Feedback

144,975 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Lilya A.
Unfollow Lilya A.
Share Review
Report Review

Delivery person broke the trees
October 23, 2024

I like your trees but the problem is that the delivery drivers make problems. The delivery drivers put the packages upside down and the tree branches were all broken. Luckily after I planted the trees and kept praying and watering and hoping that they survive, they started to grow.

Date of experience: October 13, 2024
Georgia
1 review
0 helpful votes
Follow GiGi U.
Unfollow GiGi U.
Share Review
Report Review

I am always happy with Fast Growing Trees. They have excellent well growing products and in the event an items doesn't work out- they honor their guarantee. I am an avid gardener and use them frequently to source a variety of items.

Date of experience: October 13, 2024
Texas
1 review
0 helpful votes
Follow Sylvia Q.
Unfollow Sylvia Q.
Share Review
Report Review

Breath taking
October 23, 2024

I purchased 2 rose trees from this website for my fall planting. After just one week, both had sweet little buds and now after 3 weeks in the ground they are blessing my days with an abundance of pink beauty. I have since ordered another rose tree as a gift to my brother and several berry bushes as I love berries, but not the skyrocketing prices. They arrived yesterdayandwill go in pots today. I am excited to see how they do.

Date of experience: October 13, 2024
California
1 review
0 helpful votes
Follow Hans M.
Unfollow Hans M.
Share Review
Report Review

Excellent customer service
October 23, 2024

One of my trees did not take to the ground so well, I had purchased the 1 year warranty in the trees. I called Fast Growing Trees and the had replaced my tree within 2 days after my call. I find all the trees that I have purchased, have been doing extremely well and I am very happy with my purchases of 20 trees from this company. If i need any other trees, I will only be coming to Fast Growing Trees for my future purchases.

Date of experience: October 13, 2024
South Dakota
1 review
0 helpful votes
Follow Jo Ellen S.
Unfollow Jo Ellen S.
Share Review
Report Review

Excellent Site for Plants
October 22, 2024

Fast Growing Trees is an excellent site for buying indoor trees, too. They offer healthy, reasonably priced trees for indoors to those of us who live with cold winter temperatures! It's difficult to wait so long for our barren trees to be green, again. So an actual tree that can thrive indoors is a welcome site throughout our winter months

Date of experience: October 12, 2024
Pennsylvania
1 review
0 helpful votes
Follow Dan W.
Unfollow Dan W.
Share Review
Report Review

The root structure of the two plants I purchased were complete opposites of each other. The first plant was root bound with so many fibrous roots ready to reach out and take hold in their new location. The second plant was void of any small fibrous roots. Time will tell if it is able to take hold and survive.

Date of experience: October 12, 2024
Illinois
1 review
0 helpful votes
Follow Ben H.
Unfollow Ben H.
Share Review
Report Review

Great customer service and support
October 21, 2024

Trees arrived timely and healthy. If there were any issues, customer service addressed them quickly. I have over 40 fruit trees from fast growing trees and will continue to supply them with my business

Date of experience: October 10, 2024
North Carolina
1 review
0 helpful votes
Follow Janis W.
Unfollow Janis W.
Share Review
Report Review

Nothing but twigs
October 21, 2024

I called and then set pictures of the so called butterfly bushes. 8 of them and all were nothing but twigs. I threw them all away.

Date of experience: October 10, 2024
California
1 review
0 helpful votes
Follow nasbi U.
Unfollow nasbi U.
Share Review
Report Review

Many of my plants came sick
October 21, 2024

I've had multiple orders, my first ones were pretty good, but the last one quite a few of the plants came with a fungus /spots

Date of experience: October 8, 2024
Nevada
1 review
0 helpful votes
Follow Kevin H.
Unfollow Kevin H.
Share Review
Report Review

Tree arrived in very bad condition. I Couldn't get any help from staff or didn't get any return email. No refund! Such a waste of money.

Date of experience: October 8, 2024
California
1 review
0 helpful votes
Follow Susan K.
Unfollow Susan K.
Share Review
Report Review

I have made a few purchases with Fast Growing Trees. Product arrives healthy, securely packaged. Items are currently thriving.

Date of experience: October 8, 2024
Utah
1 review
0 helpful votes
Follow Laura A.
Unfollow Laura A.
Share Review
Report Review

BEST CUSTOMER SERVICE EVER!
October 18, 2024
Updated review

Love these guys! Very prompt on requests and items are delivered healthy

Date of experience: October 8, 2024

Amazing Customer Service
August 11, 2024
Previous review

The rep I talked with was so great in offer suggestions and being relatable to my needs. I had an issue with a tree and had a replacement within the week! You guys are awesome!

Date of experience: August 1, 2024
New York
1 review
0 helpful votes
Follow elizabeth F.
Unfollow elizabeth F.
Share Review
Report Review

I ordered four of these this past spring to honor my mother. They were her favorites. They came immediately and were in very good condition. Three of them made it through the summer (I know, who plants things in the spring?!) Responding to my request for a replacement, customer service sent a new one immediately. All four have put out new growth and are doing very well.
Very good experience.

Date of experience: October 7, 2024
Missouri
1 review
0 helpful votes
Follow Kay B.
Unfollow Kay B.
Share Review
Report Review

Advice
October 18, 2024

Needed help to decide if the flowering cherry tree would be good for my new growing zone here in Missouri. They were able to show me several trees that would be great

Date of experience: October 7, 2024
Colorado
1 review
0 helpful votes
Follow JazzCat M.
Unfollow JazzCat M.
Share Review
Report Review

Trees shipped in good order
October 17, 2024

Bought trees, they shipped trees, I received trees in good order. I planted trees, have watered trees, and hopefully they will grow and survive the weather in winter and be a beautiful shrub next year's growing season.

Date of experience: October 7, 2024
Ohio
1 review
0 helpful votes
Follow Charlene Z.
Unfollow Charlene Z.
Share Review
Report Review

Very happy
October 17, 2024

I bought many fruit trees from this company I will continue to only buy from this company very satisfied customer

Date of experience: October 7, 2024
Texas
1 review
0 helpful votes
Follow Eyad H.
Unfollow Eyad H.
Share Review
Report Review

So far so good
October 17, 2024

The trees arrived as scheduled and were well packaged. One set of the trees bought was smaller than expected. 3 of the 4 trees started growing while one started to wither. Support was ever so helpful especially since I knew nearly nothing about plants. The dying tree was promptly replaced and looking good however one of the other similar trees looks like it's dying now. Will give is another week and assess.

Date of experience: October 7, 2024
Massachusetts
1 review
0 helpful votes
Follow Barry M.
Unfollow Barry M.
Share Review
Report Review

Third Time's the Charm
October 17, 2024

Ordered the perfect tree for the perfect spot. Unfortunately, it was DOA (dead on arrival) but was quickly replaced. Sadly, the second tree, despite my best efforts and guidance from the customer support area died as well. I was ready to ask for my money back, but was convinced to give it a third try. This time the tree came with life left in it, and packed again with the "worry free" burlap covering, etc. Apparently, the third time is the charm and I am seeing new sprouts growing in several areas. There was definitely additional work to replant the second and third tree, but it will be inconsequential in the long run as we enjoy the tree for years to come.

Date of experience: October 7, 2024
Texas
1 review
0 helpful votes
Follow Howard Z.
Unfollow Howard Z.
Share Review
Report Review

Helpful customer support
October 17, 2024

I had a few plants that needed to be replaced. I had no problem having it done.

Date of experience: October 7, 2024
Texas
1 review
0 helpful votes
Follow Terry G.
Unfollow Terry G.
Share Review
Report Review

Bad Packing
October 17, 2024

Order two trees one 2-3 ft cold avocado and a 5-6 ft cold avocado, the package arrived with the driver holding the box long ways up and stood it in the corner of my porch, I brought the box into my home and opened the box to find that it was both trees with the 2-3 ft tree on top of the 5-6 ft tree and that the top of the six ft had a foot of the main stem broken off plus all the leaves where crushed from the pot of the 2-3 ft tree being shipped on top of the 5-6 ft. The 2-3 tree is doing great the 5-6 ft looks like it's going to die.

Date of experience: October 7, 2024