FastGrowingTrees.comReviews 30,169

The first time I ordered the tree that we received died within a month. Fast Growing Trees without question--just some pictures--quickly sent me a replacement.

Everything I've ordered in the past has always been exactly what I wanted. My property is surrounded with fast growing trees and bushes.

I have purchased numerous trees/shrubs through Fast Growing Trees and I have had great success with each order. However, I have only gotten a total of three very small pomegranates even though my trees are beautiful. I believe it has been three or more years since I planted them.

Bought many trees almost all arrived in great shape. The two that were broken were replaced no questions asked, and they didn't make me have to return them. That was a big relief.

I have enjoyed searching for many items for my landscape. I have had very few problems and when I did, customer service has always taken care of my concerns.

I had trouble trying to submit my question through the website but was able to speak to someone after calling the toll free number. They consulted with a horticulturalist and gave me some suggestions to help my plant. Time will tell if it helps.

I get it... every retailer (online of brick & mortar) is scared with the destruction of the economy thanks to GOP. However, I just want to checkout... don't lose an existing customer while you are already losing business.

Convenience, easy to learn what plants I can grow in my area. Each plant purchased in past was packaged well without damages.

Love the sale right now 30% off site wide on top of 10% discount for 4-pack tea olives. We've now bought 24 total over tve last few weeks because it's such a great deal and the shrubs have clearly been grown well and extremely healthy.

Every plant I have purchased from FGT has arrived in good shspe, and when planted promptly and in the correct manner has done well.

Many transplants require a year to really "get situated"(creep) but, when well cared for through the first year, they tend to LEAP the following year.

Keep your expectations real! Take care of your new plants!

The lavender plants arrived in excellent condition so I went ahead and ordered a house plant for a gift. Sturdy packaging and quick delivery are also good.

I use PayPal for my checkout needs and unfortunately, to have an account, you cannot check out with PayPal. So, I miss out on the perks of being a member and I don't appreciate that. I wish someone would look over my account and credit me for my purchases, which have been quite a few this past year.

I ordered one lemon bush for our anniversary. Ordered a second one for Christmas because they produce better if there are two or more. Just ordered a fig tree to replace a dead red leaf maple.

Previous order, 8 hollies; next spring 2 were obviously dying, although one still had faint green bark, would not replace this one

After my first order, FedEx sent tracking information along with an expected delivery date. The trees did not arrive, and when I checked the tracking information again, the details had changed. I then received an email from you asking how your business had done. I assumed you thought I had already received the trees. In my review, I stated that I was upset about the inconsistent delivery dates. I then received the following response:

My name is Amanda, and I am one of the Senior Representatives here at Fast Growing Trees. I am following up on your recent survey.

I am so sorry for the confusion. I see your order was originally scheduled to be delivered between Tuesday, January 6th, and Wednesday, January 7th. Based on the tracking information, your order is now scheduled to be delivered on Monday, January 5th.

Rest assured, our typical transit time is between 2-7 days. This is well within a healthy timeframe for the plants to be in their boxes.

I hope this helps! If you have any other questions/concerns that come up, please feel free to contact us directly at *******959 from 9-8 Eastern time, and we'll be happy to assist you further.

Amanda
Customer Support Specialist

What Amanda did not see was the original scheduled delivery date, because it had already been changed. I was not the one who was confused. When the new scheduled delivery date arrived, the trees showed "out for delivery," but once again, they did not arrive.

I then spoke with a very nice woman at your company who explained that the shipper had sent the trees back to the distribution center for inspection. This concerned me, as I was unsure why that would be necessary. She assured me she would investigate and, if needed, have new trees sent right away. She also mentioned that I had not received the 30% discount that was offered and said she would take care of that as well.

Unfortunately, I do not remember her name, but her customer service encouraged me to trust your company and place an additional order.

In contrast, Amanda's response suggested that I was somehow confused and that I should have known your typical transit time, which I could not find on your website.

Please locate the woman who helped me over the phone and give her a raise—just deduct it from Amanda's salary.

P.S. Amanda, if you write me back that I am confused again, I'll cancel every order.

I had 6 Arborvitae Trees die for no nonreason

Bought a blueberry bush and a meyer lemon tree. The blueberry bush is thriving but the Meyer lemon unfortunately did not make it. They sent me a replacement. Very good customer service.

After adding the Reliance Peach Tree to my basket and seeing the HURRY35 discount, it disappeared at checkout. Then a message stated that the discount was not available for my area. Disappointing, given the number of trees I ordered.