Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
99% survival rate and beautiful little trees. We have bought several over the years. Most recent are still "babies" to replace two old maples lost to Hurricane Helene.
Due to inclement weather, we needed to use the warranty. It was a smooth process and customer service was great. Thank you!
I wish that each tree Bush shrub came with a card with planting instructions.
Had to get a new tree sent because first tree was broken. Also had roses that didn't bloom. Two trees are great!
Delivered on time, great condition and what we received and plant are growing like crazy!
Broken trees in shipping otherwise healthy plants- plants are small for price
Plants arrived in very healthy condition. They are growing well so the roots must be healthy as well.
Dry, about dead on arrival. Planted them within hours of arrival. Will have to see
Very reasonably priced, quick delivery, packaged and delivered with care. Love the products. I am a repeat customer.
Timely shipment- plants were in excellent condition and continue to thrive! Despite my curious puppies!
Excellent company and customer service.
However, no planting instructions came with my tree.
I ordered a Royal Poinciana tree and it's thriving and growing like mad. It apparently loves our heat and humidity down here in south Mississippi.
I don't know the results yet. The plants were just planted. I hope to have a beautiful flower bed with these plants.
I don't know the results yet, but hoping for purchase to flourish.
Everything has arrived in great condition this is my 5 th order. I'm pleased with everything that I have ordered
My hydrangeas are thriving and blooming now. They are beautiful I was kind of disappointed because they were kind of small but they growing fast
Good prices, excellent quality and outstanding customer service along with great communication on delivery time.
Plants arrived when promised and are looking good. Appreciate the convenience and prices.
The first tree was amazing, leafy, great shape…the second and 3rd trees got caught in the heat I think, one leaves, but they ultimately all lived…my expectations from the first shipment may have been unrealistic.
Ordered what I wanted, it was shipped when available. The alternative is to hunt what you want, then travel to who has it. They do all the leg work for you.
The trees arrive in great shape. Love doing business with them.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.

