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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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She wanted two more. The color was perfect. Her first tree was a twilight crape Myrtle. It's out of stock. So, I choose the Muskogee for the next two. I think it will complement the first tree.
The business is extremely professional and knowledgeable. I had an issue with a tree (wrong one sent) and it was dealt with immediately and seemed to be above and beyond. The site is easy to use and everything is user friendly.
Well done good quality prices are a bit high but good product
FastGrowing trees stand by their products and their products I've ordered have been great. We got a beautiful dogwood tree, and I am looking forward to planting my crape myrtle.
Anything I've bought from here has been successful and beautiful. I've even been neglectful and waited longer than I should to get them in the ground, yet they always succeed!
Awesome. Evergreens we received were in excellent condition and are thriving.
Healthy trees planted and are still growing strong. You are not the cheapest but your trees are beautiful.
My trees and shrubs arrived quickly and in wonderful condition. But after a few weeks one of them started showing signs of stress I reported it. They sent a new one right away. I am very happy.
I ordered 2 wisteria bushes: one looked quite lush and the other slightly travel-weary, but after immediately getting them into the ground, they're both thriving. Very pleased with the size and quality of the plants- I have a good feeling about their long life.
Bought several trees and was amazed has to fast they grew and bloomed first year.
My Hydrangea was received in great shape 2 days ago. I will be planting it this weekend.
Website is easy to get around. Beautiful items. I missed getting the Vanilla Strawberry Hydrangea Tree.
I've bought quite a few plants and shrubs from this company. So far everything is doing great. Next spring my yard will be blooming in different colors.
Fairly satisfied. As all their plants come in healthy and have given little trouble.
Very helpful and great products and prices. The plants arrive at the predetermined times and are very healthy.
Excellent product! Trees were delivered in beautiful shape and timely manner!
Very fast respond via chat and solved the issue quickly. I have bought a lot of plants from Fast Growing are expensive however their warranty is one of the best and always got a replacement or credit.
I've ordered 5 trees/shrubs, and all have arrived in excellent condition and are currently thriving. Highly satisfied customer.
My plants arrived damaged, I took pictures. The stalks were broken and the plants became un-potted and soil was all over inside the box. I immediately contacted you all and FGT kept giving me the runaround. They said plant them anyway and see how they do. I did. Only one survived. The others withered away into sticks. I was told from the beginning if they don't grow, FGT would make it right. So I contacted FGT and let them know only one survived. I then got a major runaround AGAIN to replace the ones that didn't survive. FGT acted like they shipped me a 40k dollar car and I wanted the car for nothing. As a result of the hassle I received just to have replaced what didn't survive the shipping and transplant, I will never nor anyone I know will ever do business with FGT again. Even though I was shipped replacement plants in the end, it didn't happen without the ridiculous back and forth hassle even though the plants were damaged and went through shock as a result.
Great experience. Timely shipping process. Trees and plants always arrive in excellent condition.
We have ordered several trees and berry plants from Fast Growing Trees. Only 1 of them had an issue, and the warrenty was honored. We will be ordering many, many more over the years to come!
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.

