On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy to buy and plants look beautiful - had a wonderful experience a couple years ago! Bought again
No complaints!
Great experience and good customer service!
I bought a cold hardy tea tree in Fall of 2023 during a sale that ended up dying as soon as temperatures warmed up in Spring of 2024. When I contacted the company, I was just told to scratch the bark near the base to see if it was still green. It was, but the branches were dying. It finally completely died. I pulled it up and the tap root was twisted, possibly choking off the root, but I'm not sure. I contacted the company again and had to pay for the 1 year warranty to receive a refund as a digital gift card. I wasn't offered a replacement. Being that I bought the tree during a sale, the regular priced tea tree was more than I was willing to spend, as most of Fast Growing Trees' plants are, so I've held on to the digital gift card until now... the 2025 Fall sale.
The plants I have previously ordered from fast growing plants are doing great.
I ordered 4 trees and 2 of them looked dead after I planted them. Finally gotten replaced but sent me a snowball tree instead of watermelon rose tree. Just did not want to go thorough all the hassle. Tree was mistagged at your place Also ordered last yr and missing a tuber
You sent me a tree that appeared dead I sent a picture and was told to wait a month and it may come alive! Are you shi31ng me? I will NOT buy a single thing from you.
Robert M Koeller. 101 Ralet Dr Bobifay, Fl *******
Ordered many times. The bigger containers when delivered left the roots exposed and if you don't plant on arrival they die. Had the same issue with 6 of 10 smaller ones.
Everything I have ordered has always been delivered in good condition and ready to plant.
I was given a gift card for some bad plants that was delivered.When I went to go place a new order and take advantage of plant25 > 25% off order it canceled gift card and free shipping because of minimum. It is not my fault I received bad plants and should nit be penalized for using it plus 25% off end of season sale! I wanted the plants so I ordered both anyways before they go out of stock but upsetting no 25% off was also applied!
We purchased several trees to plant on extra property we bought.
Appreciate the quick and fair response to replace my damaged trees due to delivery service...
Consistent products. Trees and bushes I've ordered from other places died often. Everything from fast growing trees has survived and thrived.
I ordered a plum tree. It shipped safely and I planted it a couple months ago. It is looking great!
Had a few interactions with customer service and have always come away happy with the resolutions
I have not been disappointed so far! Everything has arrived looking good or didn't take long to bounce back.
Have ordered several plants and all are growing. Just received dogwood tree and may keep her on the patio-deers will eat it I think.
Excellent. All as Promised.
Excellent. All as Promised.
Hope future purchases or of equal or better quality.
I placed an order for 5 items and all were mislabeled as they arrived. I waited until i received all of the items that came trickling in but I am still waiting for a dragon fruit tree.
Great to deal with this company. Plants arrive beautifully
The first shipment (lavender and forsythia) was fantastic and all plants are thriving. The second shipment (2 blueberry bushes) was delayed by the shipping company and came in dead. Fast-growing trees responded quickly and sent another shipment of blueberry bushes. Those came in better condition and I have new growth on both.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members