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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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My previous experiences with FGT have been fantastic. Lately they pushing 2fA and Shopify, and trying to login to see orders and status is a heallacious nightmare, really demoralizing to the whole experience.
So far I've been pleased with plant quality, packaging and delivery speed.
My last order was delivered upside down. My knockout rose bush had dry exposed roots with the soil in the top of the bag. I quickly watered the roots and replaced the soil and watered again. We will see if the roots were too far gone. The butterfly bush was packed sideways and was not disturbed but does have a dead stem at the top. Will see how that progresses. Usually very pleased with my purchases but the butterfly bush is tiny and part dead and the rose bush looks really rough. Hopefully they pull out of it.
You should show total with tax prior to paying. Have not received plants yet
I think I'll like growing my own fruit. Way easier than trying to start from seed.
I have made several purchases including the following trees. Plum, apricot, nectarine and apple. I also purchased grape bushes. The only issue I had was the purchase of some blueberry bushes and two of them died. Unfortunately it died before the one year time period but I forgot to make the company aware. Outside of that, all good. 😊
I ordered 6 trees/shrubs and 2 were dying. I was taken care of immediately. Thank you@
I've always been treated right and no issues. Had a order that was damaged, FedExwould not deliver nor was I notified, I called and spoke to a representative and he apologized and took care of me immediately!
Customer Service is on point in providing assistance and the trees are beautiful and more importantly heathy and thriving.
Speedy delivery, always healthy plants, good selection. Plants thrived and met all expectations
We have ordered multiple times as we strive to fill our recently built home with more than just turf. Fast Growing Trees has been our go-to source for what we seek in our landscape plants.
Had one tree die within the first year, tree was replaced as per warranty
Everything arrived quickly and anything that hasn't survived the trip is quickly replaced and the process is easy
I only order from Fast Growing Trees for my landscaping. And, I always make sure to get the 1 year Alive and Thrive guarantee. I don't need to use it very often, but if I do, the process is so easy and Fast Growing Trees always does an amazing job making the process a good experience and does everything they can to remedy any issue.
We have ordered a number of different trees and have had great experience with all of our orders.
They arrive quickly with good systems and well packaged. Plants I've bought previously are still doing well.
It's in the title. One plant arrived sickly, I live chatted and was asked to wait a bit to see if it'd recover from travel. It died and I live chatted again and they filled out a claim for me to receive a replacement. I was surprised to have to pay the shipping for it, but I really want this plant.
Great service, beautiful plants! Always fast service. Love the trees!
I was looking for a Japanese red maple. They have tons to choose from
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members