Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Trees arrived in good shape but so afar no sign of new growth on lime tree. Avocado tree has new leaves and blossoms very happy with it
Packaging was good. Tree looked healthy. Planted per instructions with root growth formula. 5 in 1 apple tree just waiting for apple season. No little apples yet but we are in NH so we plant late. Will update when applicable. Peace and blessings to all.
Very nice to work with. Shipment was quick. I will definitely order again when I am ready for more.
I ordered bushes for privacy along a fence. I am excited to see if they grow as quickly as they are supposed to.
I love buying trees here, particularly exotic or unusual ones that my local garden center doesnt carry. The trees always arrive in great health and theyre the perfect size for one person to plant and get established (particularly if you plant in the fall).
Boxed very well. Trees healthy. Fast delivery. A little smaller than what I thought. But very Satisfied.
Top notch service. Very professional
I was skeptical about having trees shipped half way
Across the country, but these people know there business, the trees were packed perfectly and arrived in great condition
The tree was in a loosely wrapped burlap bag with virtually no soil. The "root ball" was not robust and did not appear healthy. The tree seems ok, but is not "growing fast" It does not appear to have grown much at all.
I ordered 2 trees. When my order arrived one of the trees was broken. I contacted customer service and a new tree was sent to me within a matter of a few short days. The trees themselves are great! They are finally settling into their surroundings and the growth as been spectacular!
This review is focused or the ordering process, delivery and how my tree arrived. Ordering was fast, and the payment was direct, and within reasonable time I received my tree. In good shape only due to the some soil spilled out, more likely to the shipping, great that it was covered in a plastic bag so no loss of soil
Tree appeared dead on arrival. Tree has made no improvements or leafed out.
Replacement or refund is requested for tree.
I paid a lot of money for two three year old lemon trees. Both arrived green, one much smaller than the other with little lemons on it. I was excited. I reported them with fertilizer I bought and did everything I was supposed to do. The small tree immediately lost all its leaves and now it is nothing but a bunch of prickly stems. The other tree is busy and had blooms but they all fell off and nothing is growing from them. I read the reviews and should not have bought from this company but I have a green thumb and thought I could make it work.
Very good experience. Informed customer service that answered all my questions about how to plant and care for the apple trees. Trees growing nicely. Will order again soon.
Two of the ten trees were partially eaten by deer. Waiting to see if they recover. The other eight seem to be doing fine.
I planted in a pot beside my back door. The plant is growing and looks
GREAT! Now, seeking something to keep wasps away.
I ordered a 3 Gallon tree and I expected the tree to be 5 to 6 feet. While I was being charged for delivery even though the ad said anything after $79.99 it would be free shipping. Well, my order was $80.99 and I got charged $25 for delivery which brought a total of $105.99. When I received the tree it was a 1 gallon 1 foot tree! Not the price I paid for.
Good quality good price good service. I was really surprised by the size of my tree and how well it was packed. I would definitely purchase from this company in the future.
Great tree, they arrived as promised. The tree's have taken root and thriving, we expect they will do very well andI'm very satisfied with them. I look forward to do more business with seller.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.

