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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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All plants were very healthy ai have had red raspberries my 3 year old granddaughter loves then very sweet
I planted my grape plant as soon as I received it about 2 months ago. Nothing has grown to date. I believe the grape plant is dead. I would like to get a new plant since the one I received is apparently dead on arrival.
I ordered 5 trees and 3 of them died. I was happy with delivery and the trees appeared healthy on arrival, but after I planted them they failed to thrive and subsequently died.
Hi Brook- We are sorry to hear that 3 of your plants didn't make it. Looks like one of our customer care agents has already spoken with you over the weekend to your warranty activated.
When the trees arrived, they had been jostled to the extent that the soil had separated from the roots. I immediately planted both in pots. The plantain recovered. The coconut did not. I will be filing for a replacement.
Lisa-
I am so sorry to hear that your plants arrived jostled in transit. We are always striving to make sure our plants are secure so that this doesn't happen. I will have a replacement palm shipped out under your warranty this week. You should received tracking information once it has shipped. Please let let us know how the replacement arrives so we can provide feedback to our packing team.
7 thuga green giant trees from you all, only two have some green on them. Al planted exactly the same, all getting regular water from our automatic sprinklers. Not real happy, especially when friends asked me what kinda sticks I was trying to grow
Dan-
We are very sorry to hear that your thuja's are not thriving. One of our customer care agents has reached out to see if we can get photos to help identify what the issue may be. Once we receive those photos we will be back in contact so we can help get your concerns resolved.
My "fast growing" tree arrived in a timely manner, but I was disappointed in the tree. It was what I would call bare root; only some bark and loose soil around the roots that broke away as soon as I started to handle it. The small branches and leaves were battered from the trip and they really haven't improved in the 3.5 months since the tree was planted. Maybe by next year it will perk up. We'll see. This is my first time with online plant purchases (smaller plants purchased from another company also disappointing), and I think I'll stay local so I can see what I'm getting.
Most trees are doing well. About 10-12 have died due to ground condition and not the trees themselves. They have been planted for almost 2 months and show signs of new growth. The trees arrived in great condition and packed very well. I will use this company in the future.
I spent a lot of money on trees and shrubs. When they arrived they were all dead. All of the leaves had dried up as well.
Allen-
We are so sorry to hear that your plants arrived in poor condition. One of our customer care agents has reached out help get this issue resolved. This is something we never like to hear and hope that we can make it right.
Everything went as was expected and the order was received in a timely manner. The tree is in the ground and growing.
I was very excited for my tree and I read several positive reviews. I bought some citrus fertilizer for my lemon tree based off of a top review. It seemed to do well at first but with one leaf falling off every couple of days - it is now down to about 10 leaves. I live in Utah - maybe it was just too dry of a climate.
Hi Laura-
I am sorry to hear that your lemon is losing its leaves. This is normal as a defense mechanism. Trees will drop their leaves so they can put their energy into their roots. It is probably just going through some transit stress. If you want you can send us a photo of the tree to our contact us page and our plant specialist can review and give you some advice and feedback to help keep your lemon thriving.
2 years ago (in the fall) I purchased 6 crepe myrtles from FGT's. The following year they blossomed (after a rather severe winter) but this year only ONE has leaves. This last winter was a record MILD winter. The company does NOT stand behind their trees and I am SOL for all the ones that didn't live. WASTE OF MONEY!
We are so sorry to hear that your trees didn't make through the winter this year. Our plant specialist would be happy to review photos of your trees to see if they can assist with what may be the issue with some thriving and the others not. After 2 years and 2 winters it is hard to say what could be the issue. With trees being a living thing it is hard for us to guarantee the life of the plants past one year. We guarantee them to arrive happy and healthy and offer the extended 1 year warranty because we do know that things can happen. Again we are very sorry that aren't thriving and will have a plant specialist reach out to see if we can help determine if they are just slow coming out of dormancy or if they have perished.
I very rarely write reviews but I felt I had to write this about this company.
I had ordered and received two trees. They were dead when I received them. I thought that when I called the company that they would give me the run around and try to make it hard to prove to them that the trees were dead. I called and they were so nice and they were very quick to say they were sorry this happened and they would right away send me two more trees. I received very quickly two more trees but one was the wrong color. I had ordered one white and one red dogwood tree. They sent me two white trees. I called them once again and they told me to keep the 2nd white tree for free and they sent out right away a red dogwood tree. They came in excellent shape and I am very happy with my trees and this company! They stand behind their products! So don't be afraid to order from them, if something is wrong, they will make it right!
Thank you Fast-Growing-Trees.
Well, my tree came perfectjy packaged, trimmed blooms in tact, it is 5 fft tall, very heajthy. Now has several lemons on it. I am so pleased. This is the only place to buy a tree
Ordered 2 cherry trees, Bing came with branches and leaves, tartarian came as a stick and hasn't produced any branches or leaves. Bought everything and beyond to make sure the trees would take, and 3 months later, I'm still looking at a branch..
My experience with your company has been great. I received my tree in good condition. Directions for planting were lacking, however.
I had purchased four fruit trees, (2) apples (Gala & Honeycrisp) and (2) cherries (Bing & Black Tartarian). All four trees arrived rather quickly once I placed my order and they all looked healthy upon arrival.
I planted all four trees immediately per the instructions and kept them watered via a soaker hose once planted. They have now been in the ground for two months and both my apple trees are doing AWESOME. My Bing tree is still alive but not doing as well as the apples and my Black Tartarian has completely died... as some plants will.
I did buy the warranty (which i recommend), and once I knew my cherry tree was dead, I took a couple pictures and sent it in to claim my warranty. Within the hour I had a response back from Jessica (Fast-Growing-Trees) and she informed me that they were currently out of the Black Tartarians and gave me the option of a store credit. (Come fall or spring I will order another once they have more). I received another email the following day with my store credit.
The whole process was very easy and their costumer service is what will bring me back in the future. I would highly recommend Fast-Growing-Trees if your are in the market for fruit trees.
Unfortunately, one of the two weeping redbuds I ordered didnt want to come out the dormant phase. I bought the insurance when I first placed the order. The trees came in quickly and in good structural shape. They were happy to activate my insurance and give me my money back or a replacement tree. I requested the latter. Today, my tree came in great shape and very beautiful! Whatever the company does for these trees and plants to survive such a long trip is amazing. BTW, if your time zone allows weeping redbuds to do well, try them for they are gorgeous when they bloom and they dont get out of control. Thank you!
My wife and I ordered both a Granny Smith and a Fuji apple tree from Fast-Growing-Trees. The trees were received and looked beautiful. I had a question or two about planting them and emailed the company. In less than 12 hours I had a response. The customer service was excellent. The trees are growing well and we are looking forward to receiving our first harvest. Thank you, Pam and crew...
I ordered a Black bamboo plant for $90 and although the plant arrived within 2 or 3 days the plant was pretty much dead. I tried in vain to keep it going but no success. Will not be ordering again if they are going to send me a dead plant!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Marc-
We are very sorry to hear that your grape didn't come out of dormancy. Our dormancy policy guarantees that if your plant was bought during the winter or early spring while most plants are still sleeping that it if doesn't emerge from dormancy by May 31st we will replace. A new grape will be sent out to you this week. Simply give us a call should you have any questions or concerns.