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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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While the Landscapers couldn't get them planted as quickly as we needed, they survived for 2 weeks before getting planted, and are blooming strong this year.
Had to prove it was not from my planting I took photos of the plants I received in the boxes to show how they were packaged. I've bought from you before and the were always boxed neatly but not last year
Last year's plants were not properly packaged and not the sizes I accepted
First one arrived in poor condition (this is very uncommon for FGT - I have always had positive experiences in the past). Very happy with the warranty process and I will update review when new tree arrives.
Ordered before, ordering again. Customer service is very helpful with questions about growth, concerns about health. Warranty is excellent also
I called about a previous order and I actually got to talk to a human being
Good delivery. Customer service is decent when dealing with a dead tree.
I ordered an avocado tree for my son & his wife as a housewarming gift a couple of years ago, and it did not do well- FGT was wonderful with the replacement, and the new tree not only survived our freeze but is thriving and producing new growth!
The trees I bought and planted in honor of my family members and beloved pets, named after each accordingly The trees growing healthy and bloom as described in the pictures when orders were placed. Happy to recommend this company.
Plants arrive quickly and packed well always in great shape ready to put into the ground they grow very well, flourish and are beautiful as oromised
This survey is getting to be very annoying. Can I please just order my plants.
I have ordered multiple times and spent several thousands of dollars on these plants. Not 1 has died, they are bigger than what you would get at big box stores, they are always packaged very well. Highly recommend!
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Plants arrive usually in good shape and are healthy.
You only saving grace was Ash was extremely helpful and kind and returned all of my money because the order got screwed up twice.
The delivery dates were not clear. The added insurance did not indicate the first time I placed the order that it was for the entire order, So I was forced to cancel the order and reorder everything just to get the $30 for the insurance and that's when things got messy.
Ive made many purchases and have also utilized the alive and thrive guarantee. Very satisfied customer.
I got two trees, one organeola japanese maple and it looks healthy with multiple leaves. Along with a hazelnut tree, which is sprouting leaves and buds upon arrival. I just need to make sure they transition into the selected ground plots correctly.
Ordered two dogwoods one white, one red delivery was fine, but the carton was opened. The trees weren't damaged in any way. Easy access in installation and planning of the trees. In the ground and waiting for the results. Can't wait to see the beautiful blossom this in the backyard.
I have order from here last year. Raspberries, Blueberry, triple crown blackberry and a 4 in one apple tree. I was pleased with my purchase. They all arrived alive and in good condition. One my raspberry did make it pass transplant and reached out to customer service send them some pictures and I was send a replacement with 0 issues. They all alive and well. Except for my 4 in 1 apple tree it seems something was eating the branches or scratching it. I think it's dead, but that is not to was a problem with the tree purchase. I planted it last early spring and it grew beautifully. It did well the whole summer and fall. Went into harbination alive. Then something attacked it and now it seems dead. Some things to got the blackberry, but I think it will survive.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.

