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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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I got my trees and bushes on time. As expected, they looked a little rough out of the package, but also as expected, within a few days of transplanting they started to liven up. Haven't had them too long so I can't comment as to how productive they are, but if they continue on this path I'm sure I'll get a lot of nice, tasty fruit. Great experience overall with FGT.
The package arrived fast. The plants were healthy, and protected well in the package. I am very happy with the product!
I ordered my trees during the hottest heat wave in California, and numerous issues with delivery companies. Even though my trees came a little, well a lot dried out. And one I thought was completely dead, I nursed it back to life.
I would implore you to read the plant guarantee and plant insurance. Which I didn't know there was plant insurance until after my plant arrived and I gave it a whole week to come back to life. I was a little worried that I was going to have to try and fight to get my money back for one of the trees. I thought I was out of luck because I waited so long. You don't have very long to tell them that you have a dead tree.
But even though the tree looked dead and it looked like there was no hope, two weeks later I have all brand new little tiny leaf buds.
So I'm happy.
Trees arrived in excellent shape, they look very healthy and have been in the ground for two months and doing great.
I ordered a Freddie Plant, it arrived Dry and Crunchy. I was told to give it few days, water it, etc. Followed all the instructions, but the plant never made it. I asked for a replacement plant, they sent me the Freddie Plant one more time, again, it arrived dry and crispy. I gave it few days, followed the same instruction but nothing happened. I reported it one more time. I was asking for a refund with shipping fees that I paid, they won't give it to me. They insist that they can only refund the price of the plant but not shipping, which I paid for. After 3-4 of conversation with customer service, he took it upon himself to send me another Freddie plant. I have been waiting for this plant for since August 25th and it is now Set 4th, that is 9 days, so I pretty sure this replacement plant will be dry, crispy and dead again. The plants are not package to last shipping and high temperature that may arise along the way. I was told that I have to pay for shipping if I want another plant instead. And from what I understand, Customer Service is only giving me a Voucher because I paid for 1 year warranty.
I would like a credit for: Plant price, 1 year Warranty and Shipping that I paid for. I believe I deserve this since I never received a good product. Thank you
The cherry tree i purchased came bare root and wilted, I waited for it to recover only to be out of guarantee window... when I contacted them they wanted more money for an extended warrantee. This is Ridiculous as I feel like I paid them 3 times over for this bare root stick I received. Definitely not the strong specimen I was expecting for this price point, their marketing, and adding their growth boosters.
Received order but wrong plant. You guys gave me a refund with no hesitation once requirements were fulfilled on my end but still... The plant ended up having spider mites. All plants I've purchased from you guys had spider mites except for cherry tree and Fiddle Leaf Fig. Won't order from you guys again unfortunately because of this experience
Getting help on the replacement was a little time consuming but eventually, I was offered store credit which is fine with me as I am planning to purchase more from them.
Great quality tree and no damage through shipping. Customer service is responsive too. Love my new gardenia :)
My trees arrived healthy and happy. Based on the condition, green and vibrant, I am sure that they arrived more timely than my first order. Thanks again for the replacement. Much appreciated.
I had an issue with the delivery of my order. Customer Service fixed it in no time and with no stress. Trees were as described and healthy. Very pleased overall.
I was expecting much smaller, sad trees - like most I buy online, so I bought the insurance. The Pomegranates are great, the Pear may have an issue as it has a dead lead branch and the Banana seems pretty happy (although it was strangely bent - growing parallel to the ground - when it arrived)! A bit early to tell how they are going to grow, but so far so good!
Quick service, received nice trees in good condition, will order trees from these folks in the future. Thanks for helping me have fruit trees in my yard. And thanks to MIGardener for recommending you!
Fortunately the reorder arrived on August 20th and it was beautiful. Both customer service agents I spoke with were wonderfully pleasant and professional, even given the fact that the delay in my shipment was most likely to do with Covid 19 and not FGT. I already have recommended FGT and will continue to. Thank you
Every thing looked good except one tree was a little to tall for the box they shipped it in. As a result whoever put it in the box bent it around so that it would fit not a big deal. Other than the fact that one of the bigger trees broke when this was done know I have a tree that the leader branch is broke out of and it looks like hell.
Have purchased many plants from you and I have been very satisfied with my purchases. Will be purchasing more from you in future. Thumbs up..
The plants were in good shape when they arrived but so far they are not doing so good. I think it is because of the heat wave that we have here in so. California.
The plants were not healthy, will never buy from this site again. Couple of the thuja trees I brought are during
Plants were packed so not damage was done during shipping. Great plants and a friendly web site. Thank you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members