FastGrowingTrees.comReviews 30,580

The plants I received were mostly all in great health. The one plant that was not alive when it arrived was promptly replaced. My real complaint is that many of the plants were repotted to larger pots shortly before shipping, causing the dirt to spill during shipping and many of the plants to even come out of the pots. I purchased the largest plants possible but think I got smaller plants in larger pots. I addressed this with customer service with no response. Anyway - I will order again from them as the plants are doing well and are of good quality.

I knew this was going to be bad. I ordered on June 5th. I sent a message, more than once, asking a question and didn't get a response. Tried calling multiple times. After a couple of weeks, I sent another trying to cancel. No response, except stating it had shipped. It hadn't. I sent another in regards to canceling. Then I get this today. $184.00 for this. They threw the fertilizer I bought on top of 2 plants they crammed together. I haven't fully looked 2 of them over, but the petra leaves are eaten up also. See photos.

Never again. Poor plants. I have to think the reviews are fake.

I placed an order for 3 plants on June 3rd costing $179. My delivery day was June 15th, today is June 24th and still no plants. I sent an email a few days ago asking about my plants I received no reply from them. I called and spoke to someone who then told me my plants are scheduled to be shipped today. Haven't received any notification that my plants were shipped. This is ridiculous, next time I'll just go to Home Depot where they're more reliable.

I have not had good luck with these folks. Even spent money on their warranty and they never even responded when I tried to make a claim. Spent nearly $1000 with them over the last few years, now I'm done with them. Terrible, spindly trees that have no way of making the shipping time intact, and less way of surviving even a full year. Don't waste you money.

Please look at all the negative reviews as they are right! Trees/shrubs that come are teeny and in horrible condition. I contacted them right away and the strung me along for a year promising they would get better but if not, I could get a refund. It is now a year later and they will not honor their promise. Customer service is hard to reach and one said they would replace an item but I would have to pay for shipping which would cost more than the original plant. Very deceptive practices. Go to your local nursery.

We recently ordered 3 trees and 6 scrubs from Fast Growing Trees. I paid more for "bigger" cherry trees- 5-6ft, when they arrived (all in one box) they were sticks with a few leaves. One of the trees died within a week of planting (planted quickly and watered regularly) and another broke in transit, is still alive but only a 4ft stick with a few leaves. The scrubs and smaller tree (Japanese maple) are doing ok but very disappointed in the cherry trees that I paid $99 each for. What I could of gotten for that price at a local nursery- would have been a much fuller tree.

Chelsey Knapp kindly and immediately solved my first problem with an order (half the plants I ordered arrived dead or were missing), and gave me good suggestions and has been supportive on the second problem with the same order (the other half are looking really wilted even after two weeks in good weather and soil conditions).

Before emailing I tried calling, and whoever took my call kind of shrugged me off: "this happens, try planting them all the same, maybe the ones missing will arrive soon, the others should get better, let us know if they don't." I felt this was not very useful and somewhat callous.