Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My tree was shipped quick and arrived in great condition would have been five stars but the planting directions were not that great
Everything was fine with my order. It arrived on time and was in good condition when i received it. I couldn't have asked for more from a company.
I ordered a dwarf crape myrtle last summer. It arrived dead by US Postal Service. I requested and received a refund on just the crape myrtle (no reimbursement for shipping). The refund was in the form of a credit for a reorder or order of something else. I tried to reorder the dwarf crape myrtle, but they were out of stock. I was notified recently that they were available. I reordered the dwarf red crape myrtle and paid more shipping. I received a regular red crape myrtle which was nothing more than a twig with roots. I GIVE UP! I won't be ordering anything else from FastGrowingTrees.com.
Tree came as expected and promised. All products ordered were delivered on time, what else could you ask for.
The product and delivery is great, the price is 30% above what's worth.
Got the tree (peach) I order quick and in very good/healthy condition - looking forward to see it grow next year :)
The Trees came in excellent condition. They came just a few days after I ordered them. They were smaller than I expected but overall a great experience with this company
I live on the lake and have a pesky neighbor who looks out the window and can see onto my deck/patio/backyard. I ordered 10 of these trees to plant and hopefully get a little privacy in a few years & so far I'm super impressed! They seem super sturdy, have taken to the ground & already are growing within the few short weeks that I've had them. Can't wait for them to get to the point where my neighbor can no longer look out and see me on the back patio!
Came as promised and is in the ground getting rained on. Looking forward to seeing what it looks like in the spring and seeing how fast it grows!
I ordered two lilac trees and they came in perfect condition! Great job!
I ordered 1 gallon trees and I believe that I received 6" trees instead. They did not make things easy for me and only offered me a 15% discount on my next order. NOT TOO IMPRESSED!
I recently purchased a small Japanese Maple tree for about $100.00. I was very disappointed when the box arrived with something I would describe as a barely rooted half dead twig with most of its sparse roots uncovered in shipping. When I called to request my money back they proceeded to repeatedly describe to me what a new tree looks like. I have purchased and planted at least 50 trees in my gardening career and am very familiar with what I should get for that amount of money. My options according to them are a 15% discount or a return at my cost with a 25% restocking charge. This for a dying twig. Lesson learned the hard way this is a bad company, STAY AWAY!
Beautiful plants delivered in 3 days. Already planted.
The quality of the trees shipped are in top condition, fast growing trees provided excellent service.
I received my lemon bush quickly, came well packaged and plant is healthy.
It arrived while I was in the hospital. My daughter watered it and put it in sunny location. Still doing good after two weeks.
I ordered 3 fruit trees, all arrived in a very bad condition, emailed for a refund and got no response. Over $200 loss. Will never order from them again!
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.

