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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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When I ordered the apple tree I was told to expect delivery in March. Imagine my surprise when it arrived a few days later. I called to confirm they would insure it would live through the winter, zone 8, and they did. Tree was in good shape and everything so far is fine.
I've bought probably $1k worth of trees over the past couple years. About 1/3 thrived, 1/3 are still struggling, and 1/3 died, including a $99 tree that arrived in rough shape, declined progressively over a couple weeks, and finally one day as I tried to prop it back up it just came apart in my hands - turns out the base had been rotting from the inside. I was a week past the 30-day guarantee by the time that happened, so of course they were happy to upsell an extension, but after this experience I'm done buying plants online and will buy locally going forward - the survival rate is too low to justify the cost.
Not only do they send their items quickly but they also returned our request for a phone call within 24hrs. In today's fast-paced internet world finding people who run their business with integrity are (in my experience) few and far between. We highly recommend FastGrowingTress for your trees and plants. They truly stand next to their products, not behind them. Great value, great service. Highly recommend!
Bought my wife a moringa tree for our first anniversary. What a unique way to honor the first year gift of paper. This tree is a great way to tie in her memories of her dad with something we can watch grow and literally eat the fruits of our labor.
Trees are dormant good shape with the exception of where fed x broke a 3 inch tip off top of one tree in shipment. Shipping box had a tear in the end.
While my plant was received quickly it came in an oversized box with directions that indicated which side should be up (good idea) however the plant was not facing that way. That said it survived so far.
I am very pleased with the service. I was so happy when my meyer lemon and clementine trees arrived. I could tell they were packaged with care. The trees looked very healthy. The shipping notifications were on point. I can't wait to plant them.
The tree arrived intact and well packed. It was healthy and as described.
First Meyer lemon was not branched, sent second one and several offshoots were pruned simply for shipping purposes. They made good on it right away, so thanks for that.
I have had a lot of bad luck buying citrus trees from other sites. Most of the time they hardly do any growing and do nothing. I am very happy with this tree. It already had little fruit on it when I got it! I can't wait to actually get fruit for once! I received the order well protected in its box. It's kind of going though a little shock phase (which I was warned about) but I replanted it and it's looking better every day. I cannot wait to order more!
I purchased two 5 foot Cherry Laurels. They arrived quickly and in great health. They are settling in nicely and fingers crossed they make the garden their home!
I ordered this tree early January. It is February 1st and I still don't have it. This was a sympathy gift for a friend. I emailed customer service last week about not hearing from them and I still have gotten no response. I won't be buying from this company again
We're so sorry to hear about your experience and that we never received your email! We have reached out privately so we can explain what is going on with the order and get this resolved!
UPDATE: We have since been able to resolve this with Theresa and are hopeful that she'll be back again!
We're so sorry to hear how your tree arrived and that it hasn't done well! We have reached out privately so we can get some photos and assist you with this
I placed my order and had all my question answered, so far I'm very happy with the service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so sorry that some of your plants haven't done well! Please know that we have very knowledgeable plant specialists available daily for help with questions or concerns along the way. It looks like we're currently assisting you with a few plants that have perished but please send us some photos of any that are struggling and we'll be happy to help!