FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,363
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146,296 reviews

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Tennessee
1 review
0 helpful votes
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Don't use this company
March 26, 2021

This is the third time I've described my experience. I paid for two forsythias. I received two plants that were totally bug ridden. I was told by your expert to put some type of oil on the plants. I should have received my money back.

Date of experience: March 25, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear that you are unsatisfied. I am reaching out privately to assist you in the best way that I can.

New York
1 review
0 helpful votes
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Great customer service
March 25, 2021

Great customer service, which is rather rare nowadays. Hope that the trees will also be great too (too early to tell just yet).

Date of experience: March 25, 2021
Florida
1 review
0 helpful votes
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Tree Shipment
March 25, 2021

Trees were received pretty banged up from shipping. My cinnamon tree was broken off at soil top, the banana tree leaves are really bruised or broken.

Date of experience: March 25, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We're reaching out privately to get some photos so we can take a look and assist further!

California
2 reviews
0 helpful votes
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Packing needs improvement
March 25, 2021

Both times I've ordered, my trees don't arrive in the best packed condition. Learn from nature hills. Not a bruise or lost leaf. On 2 occasions my $10 off coupons didnt work when I checked out.

Date of experience: March 25, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear about the difficulties with your orders! We have reached out privately to offer some assistance so we can help get this resolved!

North Carolina
1 review
0 helpful votes
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One of the trees came with the roots outside the soil. The plants are very little

Date of experience: March 25, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have reached out privately to assist further with this!

Arizona
1 review
0 helpful votes
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Greenthumb
March 25, 2021

My plants arrived well packaged and within a couple days

Date of experience: March 24, 2021
Kentucky
1 review
0 helpful votes
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All great during ordering process. Trees are scheduled to arrive in about a week

Date of experience: March 24, 2021
Georgia
1 review
0 helpful votes
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Live oak, apricot, plum trees
March 25, 2021

Trees in excellent conditions. I just planted them and cannot know how well they will do in future, but so far, so good.

Date of experience: March 24, 2021
Texas
1 review
0 helpful votes
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Nice trees, arrived in good shape.
March 25, 2021

Trees were dormant when they arrived but started budding within 3 days. They are in great shape, very pleased. Shipping was quick and they were packaged well. I won't hesitate to buy from this vendor in the future.

Date of experience: March 24, 2021
Virginia
1 review
0 helpful votes
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Terrible...
March 25, 2021

I purchased two trees for my step son for Christmas... I was so embarrassed when he sent me the picture of them... they were not the height that they were supposed to be. I think worse yet is they were so skimpy and bare. I told him(step son) that I was not happy with the purchase and he said it was okay because he then said that they were a 20.00 item. When I told him I spent nearly 200.00 he was in total shock. I would never recommend this company not only because of the items themselves but the customer service is terrible. I have sent them a picture of these trees (3 times) and they just keep asking me to send them a picture to resolve this issue... they clearly are not intending to make good on this issue.

Date of experience: March 24, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your plants are not satisfactory! We have reached out again so we can help get this resolved for you!

North Carolina
1 review
0 helpful votes
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Tree died :(
May 5, 2021

Received tree in excellent condition and planted same day. Unfortunately an overnight frost did my little tree in. Expect I should have waited a month or so to order.

Date of experience: March 24, 2021
Maryland
1 review
1 helpful vote
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My order came well packaged
March 24, 2021

I ordered two Peach trees and a hybrid willow tree, they are in the ground and it's been about two weeks now and I'm seeing new growth. I am very satisfied with my experience with fast growing trees, and I will be using them again to order some olive tea trees in the near future future. The products that they provide is definitely better than the big box stores.

Date of experience: March 24, 2021
Florida
1 review
0 helpful votes
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Still waiting
March 24, 2021

I ordered a wisteria, and it arrived as promised. I live in zone 9+ so we are full spring right now. Even though I immediately planted according to directions and good gardening practices, it's still a dormant stick in the ground. Meanwhile trees are leaving out and shrubs are in full bloom. Come on little wisteria. Come to life. I'll update review in a couple of weeks.

Date of experience: March 24, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry that this Blue Moon Wisteria is taking a little longer to get acclimated and come out of dormancy! Once it gets used to the new environment, you should be able to see this beauty start pushing out growth for you!

Virginia
1 review
0 helpful votes
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Good response
March 24, 2021

My banana tree died they replace with no problem would definitely recommend my apple tree it's Beautiful

Date of experience: March 24, 2021
Texas
1 review
1 helpful vote
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It took awhile, but all good
March 24, 2021

The first two fig plants arrived quite desiccated, lost all the leaves in a couple of days, and have been slow to come around... but, they are not dead and I expect them to eventually improve. I notified the company and they kept in touch and a couple weeks later sent two new trees that arrived nicely hydrated and will certainly do well.

So, though my initial experience was somewhat concerning, the company did make good on their products thanks to Ryan. I would use them again.

Date of experience: March 24, 2021
Washington
1 review
0 helpful votes
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Bad banana tree deliveries.
March 24, 2021

Delivery took an extremely long time. It was delayed for 3 days in/near Portland OR, which is only 3 hrs from the final destination. This is unacceptable. This is the second time there was a problem with the delivery which impacted the condition of the item purchased.

Date of experience: March 24, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We have reached out privately to offer some assistance!

South Dakota
1 review
0 helpful votes
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The extra mile
March 24, 2021

I've had a problem with a Bay Laurel I bought from FGT two years ago. We have been trying to diagnose the problem, unfortunately, FGT couldn't download my photos. Diane S. Worked with me; we exchanged numerous emails, and she succeeded in getting me a replacement.
I used the phrase "somewhat" havppy because we sere never able to diagnose the problem with my plant. I'm hoping the new Laurel will not be affected by the same malady as the first. That said, Diane S. Was terrific, and I hope she is rewarded for her work!

Date of experience: March 24, 2021
Washington
1 review
0 helpful votes
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I ordered 5 plants and they came in one box (including 2 trees). They were packaged very well and came in pretty great condition considering they were shipped across the country. Besides a few leaves falling off, my plants are doing well! My monstera already has 3 new leaves and its only been maybe 2-3 weeks! Very happy with this company. Will definitely order from them again.

Date of experience: March 24, 2021
Georgia
2 reviews
0 helpful votes
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Customer service not the best
March 24, 2021

My order confirmation stated some items would be shipped by a certain date. When I didn't receive items (which were gifts) I called to inquire. I was told they would ship in a few weeks, when the rest of my order would ship, due to a tree being included with order. Only option given was to ship all items at once, in which case the tree could be harmed. Not helpful. I ended up canceling part of my order.

Date of experience: March 24, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately!

Virginia
1 review
0 helpful votes
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Very Happy With Our Fiddle Leaf Fig
March 24, 2021

Our Fiddle Leaf Fig arrived promptly and in good shape. Only one leaf fell off and one was bent. The rest of them were perfect. We've had it now for only three weeks an it has sprouted five new leaves and grown another six inches! It is beautiful and we're very happy with it.

Date of experience: March 24, 2021