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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Waiting to hear back for resolution to my situation regarding avocado tree
My first order didn't ship or was caught up in transit. After a couple of weeks, I was concerned so I called them. The customer service person took care of it right away and shipped out new little trees.
I purchased a sylvester palm tree, and it was delivered promptly.
Our Meyer lemon tree was wonderful looking and packed really well but the second box with our avocado tree and snake plant looks like it was rushed. The avocado tree was really sad looking and I'm waiting to hear back if the bark discoloration is normal. Half of the dirt in the snake plant came out in transit too.
Very disappointed in product. One tree was dead upon arrival
Everything arrived in good condition. Now it's been a few weeks and all the plants are struggling. But being no plant expert, I will use patience. I'm expecting miracles for April in the NW!
While the tree was larger than I expected, it had mature leaves that had been munched on. Then the new growth, was munched on as well, so the bug(s) were in the soil or under the peeling bark (this is normal), or hiding in the bamboo stake. I sealed the end with glue, and I sprayed the tree with soapy water. So far this seems to have fixed the problem. I believe the tree will recover.
We're so very sorry that you were experiencing this! If you do see any further decline with this tree, please make us aware! We will be here to help in any way that we can!
It was a great experience Called to work out the day I would receive the merchandise. The lady was extremely helpful and took my order ride over the phone. My order shipped the next day, on a Friday, and I receive on Saturday. Can't get much better than that!
I ordered a Mimosa tree and it was delivered to my home in a couple of days. I was packaged very well and was ready to plant when it arrived.
Trees arrived when they were supposed to. Planted them the next day. They're kind of small but hopefully will take off.
The site said 2 day delivery and did not specify that my selection was an exception to this. I bought a large houseplant as a birthday present and it did not arrive and when I inquired I was then told it would not be shipped for another month. Had I known this in advance I certainly would have selected differently.
My original order got lost and then when the replacement order was put in it just sat and sat with no shipping info. Finally ended having to take a much smaller version. But the main point is, if I had not called and inquired and complained nothing would have happened.
We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!
Finally we have a magnolia in our front yard. It arrived in good condition, almost 5 feet tall. Came with 7 flower buds. Transferred from pot to soil, and the blooms looked healthy. Great purchase!
Easy to purchase was at my house within five days with no damage to trees
I got everything I asked for plus a great experience with everyone I spoke with.
I would highly recommend FastGrowingTrees.com
I asked for a delayed shipment because I was going to be out of town. That did not happen. Instead, I had to call a distant neighbor to come over and take care of the items shipped. They did tell me if it wasn't in good condition when I returned, I could have another one sent out. Two problems with this. 1) I initially called to order a larger tree. That's when they informed me the Kousa all ready shipped. 2) This tree was to be given at a memorial event for a cherished lady in our community, so it was on a deadline.
All worked out in the end, but it could have run much smoother, if shipping instructions were followed.
Not sure why your site is reaching out? I have yet have my orders delivered?
We are so very sorry to hear that you have gotten this email prematurely but once you do receive your order, feel free to let us know if you need anything at all! We would be more than happy to help in any way that we can!
Quick delivery, plant came well packed and in good condition
I ordered two apple trees. Two, because they need to cross-pollinate. They were delivered separately, 2 weeks apart. The 1st was perfect. It was large, healthy and in bloom. I was very pleased. The 2nd arrived 2weeks later. It was half the size of the first. It's main stem (trunk) was broken (no doubt in shipping). I contacted Fast Growing Trees immediately. They responded stating that since I purchased the additional guarantee they would credit me the cost of the tree. This is not what I expected: (1) the guarantee should not be for damaged goods and (2) going through the order- delivery process at this point will have the trees out of sync for cross-pollination. I would have likes cs to immediately ship out a replacement. Preferably one as nice as the 1st tree
We are so very sorry to hear that there has been some trouble with your order and we are reaching out privately to assist you further.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so very sorry that you were having trouble with your Avocado Tree and are reaching out privately to assist you further.