FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,051
shipping
245
quality
12,363
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147,673 reviews

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North Carolina
1 review
0 helpful votes
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Cherry tree
April 15, 2021

Easy to but buy and a very rapid delivery. Love the quality and product

Date of experience: April 14, 2021
New York
1 review
0 helpful votes
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Excellent service and excellent product. We knew exactly when to expect the Variegated lemon tree that we ordered and it was a perfect specimen! Very healthy and a good size,

Date of experience: April 14, 2021
New Jersey
1 review
0 helpful votes
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Beautiful little tree
April 15, 2021

Easy to navigate web site and to find what we were looking for. Tree came in excellent shape. We planted it a day or two after receiving and it quickly started budding. It's a little dogwood and absolutely beautiful. Looking forward to seeing it thrive.

Date of experience: April 14, 2021
New York
1 review
0 helpful votes
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Packaging
April 15, 2021

When the package arrives, pots were not in a good shape. Roots were exposed and dirt was everywhere. It was because they packaged the plants horizontally to save some space. Plants still looked alive and I think they will survive.

Date of experience: April 14, 2021
Pennsylvania
1 review
0 helpful votes
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I was impressed by how easy it was to find what i needed on the fastgrowingtrees site - and all the info i also needed to take care of the plant. The bush i ordered (which was a 3 gallon), was shipped the next day and i had it on my doorstep within another 2 days. That's amazon level shipping speed. I'm definitely making my future purchases through this site.

Date of experience: April 14, 2021
Texas
1 review
0 helpful votes
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Excellent service
April 14, 2021

Great, service was excellent, kind very professional personal

Date of experience: April 14, 2021
New York
1 review
0 helpful votes
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Disapointed!
April 15, 2021

The lemon tree order is very small. And arrived not looking very healthy

Date of experience: April 14, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear this and are reaching out privately to further assist you!

Texas
1 review
0 helpful votes
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Got them all very well packaged.
April 14, 2021

I planted them as soon as I could. Now they are all full of fresh leaves, and I am happy with them. Can't wait to get some fruits in few years or so! Thank you!

Date of experience: April 14, 2021
California
1 review
0 helpful votes
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Well pleased
April 14, 2021

Shopping with fast growing trees for years. They have always been professional and served up quality product.

Date of experience: April 14, 2021
Colorado
1 review
0 helpful votes
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Sad tree
April 15, 2021

10 days shipping in a box, sad and broken- trying to nurse it to life. Very poor.

Date of experience: April 14, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further!

California
1 review
0 helpful votes
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Received a broken Tree
May 14, 2021

I received a broken tree and reached out to support. I received an email saying they got my response, and now 3 days layer nothing.

No reply, no contact. So frustrating when you order on line to have customer service disappear.

I am so disappointed.

Date of experience: April 14, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! We are confident that this has been resolved and your Rainier Cherry has been reshipped. But if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

California
2 reviews
0 helpful votes
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Tree Replaced Under Warranty
April 14, 2021

I got the warranty and one of two trees dies so they sent a new one. I have not gotten it yet so I shall see

Date of experience: April 14, 2021
New York
2 reviews
2 helpful votes
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Great Quality Trees
April 14, 2021

Wonderful buying experience, from website search functionality, to inventory availability, to great shipping, and Sunday delivery with FedEx! The health and quality of my 6-7' Kwanzan Cherry Blossom trees were amazing, my 4-5' Autumn Cherry Blossom as well, I will definitely be buying my trees only from here moving forward!

Date of experience: April 14, 2021
California
1 review
0 helpful votes
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Fragrant Tea Olive Trees
April 14, 2021

I was disappointed with the fragrant tea olive trees I recieved. They lost their leaves and don't look health to me. Hope they can survive.

Date of experience: April 14, 2021
Texas
1 review
0 helpful votes
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Quick/Arrived as expected
April 14, 2021

Tree arrived quickly and as expected. Great condition. It's growing!

Date of experience: April 14, 2021
Oregon
1 review
0 helpful votes
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We like our plants
April 14, 2021

Dealing with your company was easy and courteous. The only problem was with FedEx. It took 8 days from your store to our house. Fortunately, the plants were in good shape, but the tracking information said they spent at least 3 days in Troutdale, Oregon, while in transit.

Date of experience: April 14, 2021
Georgia
1 review
0 helpful votes
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So far so good!
April 14, 2021

It's only been a couple of weeks but the tree is looking good!

Date of experience: April 14, 2021
Georgia
1 review
0 helpful votes
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Blueberries to Come!
April 14, 2021

It was great buying these three Blueberry Bushes... I am looking forward to harvesting some fruit by early summer.

Date of experience: April 14, 2021
California
1 review
0 helpful votes
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Nice quality Jane Magnolias.
April 14, 2021

Ordered our tree and was tracking thru Fed-Ex where after about 8 days it was never out of "pending" for delivery. I phoned Fast Growing Trees customer service to see what I should do and the very friendly rep, without hesitation said we'll ship another one today because if the first one arrived it would be dead. Needless to say the first one arrived in fair condition albeit very anemic, but with a little tender loving care, we nursed it back to healthy green leaves and its doing great! The second tree arrived on time and still had blooms on it, also doing great! What fantastic customer service! Beautiful products and friendly helpful staff! Can't recommend them highly enough

Date of experience: April 14, 2021
Iowa
1 review
0 helpful votes
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We had our Plum and Cherry trees arrive and they had a very poor appearance, wilted leaves and branches mashed together. Hope they survive. Getting another shipment in today... hope they fare better.

Date of experience: April 14, 2021