FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,363
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146,112 reviews

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New Jersey
2 reviews
0 helpful votes
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Lemon tree
April 25, 2021

Easy to order. Shipped fast. Nicely packaged. Healthy tree

Date of experience: April 25, 2021
Massachusetts
1 review
0 helpful votes
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So far, so good.
April 25, 2021

It may be too soon to tell, but so far my Meyer Lemon Tree from Fast Growing Trees is doing great... about three weeks on. The tree came when expected and in good condition. I've followed the planting, watering, as growing instructions and the plant seems to be doing just fine.
Give me a shout at this time next year.

Date of experience: April 25, 2021
New York
1 review
0 helpful votes
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The person I consulted with was very knowledgeable but the trees we received were not I very good condition.

Date of experience: April 25, 2021
Florida
2 reviews
0 helpful votes
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Evergreen trees
April 25, 2021

The trees came boxed well, so far they are doing well for us

Date of experience: April 25, 2021
California
1 review
0 helpful votes
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Disappointed
April 26, 2021

I ordered 2 endless Summer Hydrangeas. I revived 2 puny plants, each with 1 main stems and all the leaves had fallen off. I planted them both, hopefully they come back. I found the same Hydrangeas at a local nursery that were full, multiple stems, covered with leaves and flower buds. And they were $10 cheaper than what I paid for the bare stem plants I received.

Date of experience: April 25, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

Idaho
1 review
0 helpful votes
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Dead looking on arrival
April 26, 2021

I think my pictures of the product would describe it better, However, It took a week and over to receive my plants( I had 2 boxes shipped)... All leaves were DEAD with branches that were busted /broken in the shipping (I hope an not originally sent like that)My Lilac bush the only branch it had with a couple of sprouts was packed in between the two lids. Whole top of it died... I still don't see leaf sprouts. So I'm biting my nails and that's the way it was with the other trees I ordered from them just not as bad. I don't recommend ordering from this company especially if you live states away for shipping. I was told NO help until till 3 weeks or a month have passed. I hope the plants come out of it, I hate going around with people when I trusted their product.

Date of experience: April 25, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

North Carolina
1 review
0 helpful votes
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Purchased trees for my property
April 26, 2021

On the site it says 2 day delivery!
I ordered around 60 items and was hoping to get them within a week but it's been three weeks so far! Should probably remove the two day delivery from the site so you don't confuse people that really need them that fast.

Thanks
Brett

Date of experience: April 25, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Oregon
2 reviews
0 helpful votes
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Received 1 of two trees in good condition. Fast Growing was very responsive to send a replacement for the damaged tree. But the replacement tree arrived in worse shape than the first one.

Date of experience: April 25, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Nevada
1 review
0 helpful votes
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Prompt service
April 25, 2021

Received fig tree days before scheduled time of arrival. Overall instructions were very detail and easy to follow.
Tree so far doing good.

Date of experience: April 25, 2021
Pennsylvania
1 review
0 helpful votes
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Birthday gift
April 25, 2021

Very satisfied. Easy to order the product I was looking for. Followed up with a phone call. Received accurate information. Very good service.

Date of experience: April 25, 2021
California
1 review
0 helpful votes
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Received 7' sticks
April 25, 2021

The shipping and packaging were done quick. Wasn't really happy that two 7' "trees" were in a skinny box, one at each end. Yes the box was beat up. Box said to keep flat, obviously it wasn't. I was hoping for the price, the trees would have branches and leaves. Nope. Pd $300 for sticks. Hope branches and leaves bud out.

Date of experience: April 25, 2021
Virginia
1 review
0 helpful votes
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The osmanthus tree was awesome!
April 25, 2021

It is doing ver well 2 years after the purchase. Thank you for bringing the whimsical aroma to us via it.

Date of experience: April 25, 2021
Alabama
1 review
0 helpful votes
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1 tree was excellent
April 26, 2021

Hello. The shipping was fast and packages were excellent however 1 tree was beautiful. The second tree was damaged. Several branches broken and did not look half as good as the first. I called you all and requested a call back where I never received one.

Date of experience: April 25, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Pennsylvania
1 review
0 helpful votes
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Ease off
May 25, 2021

Good god, I just wanted to buy a couple of trees. Get out of my inbox. I don't want to fill out any surveys, or give any reviews. If I had known I was going to be getting an email a week for the rest of my life I never would have ordered from you in the first place.

Date of experience: April 25, 2021
Florida
2 reviews
0 helpful votes
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NEW WAY TO BUY PLANTS & TREES
April 25, 2021

GOING TO NURSEY IS NOT GREAT EXPERIENCE, ITS HOT, MUGGY AND USUALLY VERY LIMITED STOCK, SHOP AT HOME IN THE A/C AND SAVE TIME IN THE HEAT TO MAKING YOUR HOME MORE APPEALING!

Date of experience: April 25, 2021
Florida
2 reviews
0 helpful votes
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Quality plants shipped fast
April 25, 2021

I am a returning customer and once again I was not disappointed. They filled my order exactly as described with nice looking plants expertly packed and got them to me in short order.

Date of experience: April 25, 2021
Virginia
2 reviews
0 helpful votes
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Easy to shop
April 25, 2021

Great variety of products, and packed perfectly to protect plant for shipping.

Date of experience: April 25, 2021
Arkansas
1 review
0 helpful votes
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They will fix their mistakes.
April 25, 2021

We ordered a tree, and it arrived in shock, the leaves a sickly crisp green. We planted it anyway because we hoped against hope the tree would somehow make it. After almost 3 weeks, there was no new growth. I had already contacted the company 3 times, but they did not respond, so I called. I got a wonderful person on the line, and we discussed the issue. They found the emails I had sent with pictures of the leafless tree, and immediately sent me a replacement tree that arrived today in good shape, looking just lovely.

Date of experience: April 24, 2021
New Jersey
1 review
0 helpful votes
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Received in great condition!
April 25, 2021

First time buyer from buying trees online. Was smooth and easy and our trees arrived very healthy. So far so good!

Date of experience: April 24, 2021
Texas
1 review
0 helpful votes
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Beautiful!
April 25, 2021

I ordered a tree that came in healthy and green! It was well packaged and protected so all I had to do was unbox and water! Better than expected, would definitely order again.

Date of experience: April 24, 2021