FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
This company does not typically respond to reviews

Instant Feedback

145,246 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Sharyn L.
Unfollow Sharyn L.
Share Review
Report Review

Pomegranate Tree
April 26, 2021

Was not pleased with the 1 gallon tree. The receipt stated if I did not receive 5 star experience then call representative. I asked representative if I could return the 1 gallon and pay for a 3 gallon and will pay all delivery fees. I was told the restocking fee is 25% of the tree cost. How is this a 5 star experience?

Date of experience: April 23, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Arkansas
1 review
0 helpful votes
Follow Susan A.
Unfollow Susan A.
Share Review
Report Review

Double Knock -Out Rosebush
April 23, 2021

I was extremely pleased when I received my 3 gallon size rosebush. It was very healthy and full of flowers and beautiful new buds!

Date of experience: April 23, 2021
Wisconsin
1 review
0 helpful votes
Follow Gerald I.
Unfollow Gerald I.
Share Review
Report Review

Wait and see
April 23, 2021

Ordering was easy and item was shipped as promised

Date of experience: April 23, 2021
South Carolina
2 reviews
0 helpful votes
Follow Mervyn H.
Unfollow Mervyn H.
Share Review
Report Review

Badly damaged in transit
April 26, 2021

The bushes were delivered in two boxes by FEDEX and both were left outside upside down. When opened the single plant had sustained a lot of damage with several of the branches snapped off or torn form the main stem. The two plants in the other box also sustained some damage, but not as bad as the single bush. I have reported it and sent in 9 pictures showing the damage, I have yet to hear from the supplier.

Date of experience: April 23, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer some assistance.

Maine
2 reviews
0 helpful votes
Follow Lisa J.
Unfollow Lisa J.
Share Review
Report Review

Great trees
April 23, 2021

My trees arrived green & healthy... It's still a little cold here in Maine and I can't wait for it to warm up, so I can plant everything.

Date of experience: April 23, 2021
Washington
2 reviews
0 helpful votes
Follow Dorothy Q.
Unfollow Dorothy Q.
Share Review
Report Review

Ordered citrus tree and paid after which I received notice of cancellation and refund indicating that you do not ship citrus to Georgia.

Date of experience: April 23, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this! Georgia would be under the "does not ship to:" section underneath the growing zone map on the product pages. We are so very sorry for this inconvenience and if you were to have any further questions or concerns, please do not hesitate to make us aware.

California
1 review
0 helpful votes
Follow Sean N.
Unfollow Sean N.
Share Review
Report Review

Bad delivery service good trees
April 23, 2021

The box was heavily damaged when it was delivered one tree was so smashed that the dirt had all fallen out of the bag and the roots were exposed!

Date of experience: April 23, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Texas
1 review
0 helpful votes
Follow Tyler K.
Unfollow Tyler K.
Share Review
Report Review

Great Customer Service
April 23, 2021

Experience with customer service was great. My tree arrived in bad condition and they are sending me a replacement free of charge. I will use them again because of their service.

Date of experience: April 23, 2021
Maine
1 review
0 helpful votes
Follow Ron T.
Unfollow Ron T.
Share Review
Report Review

I ordered a 4-5ft tree. What I received was a 4 ft twig. The stock is so thin it can not even support its own weight. There is basically no branching. I was expecting a small and somewhat bushy tree. I do not see how this could possibly produce fruit in the next year. That said, what I did receive looks mostly healthy and shipping was good. If I had know the larger tree option was so small, I would have saved the money and bought the smallest option.

Date of experience: April 23, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Illinois
1 review
0 helpful votes
Follow Timothy X.
Unfollow Timothy X.
Share Review
Report Review

Outstanding trees
April 23, 2021

It arrived very well packaged and very healthy I'm very pleased.

Date of experience: April 23, 2021
New Mexico
1 review
0 helpful votes
Follow KB U.
Unfollow KB U.
Share Review
Report Review

Happy
April 23, 2021

Everything arrived as promised and in good condition.

Date of experience: April 23, 2021
Wisconsin
1 review
0 helpful votes
Follow Jean T.
Unfollow Jean T.
Share Review
Report Review

Not the greatest quality products
April 23, 2021

I ordered 12 trees labeled as 1-2 ft tall. All were just about a foot tall with insignificant foliage. Three of them came with severly bent leaders. Reported to the company, hopefully they recover. Packaging was nice except for the 3 that were shoved in to fit, dont think it was from shipping the way they fit in the box. They also came with stakes inserted INSIDE the root zone. Stakes should be outside the root zone to protect growing roots. Disappointed with size and quality of products.

Date of experience: April 23, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear this and are reaching out privately to assist you further.

North Carolina
1 review
0 helpful votes
Follow Valerie G.
Unfollow Valerie G.
Share Review
Report Review

Overall enjoyed using the website. The customer support was very helpful too. I liked the way the website is set up so that you can shop by location, you can select if you want flowering, fence, shade or fruit trees. Wish they had more flowers available but overall really satisfied!

Date of experience: April 23, 2021
Virginia
1 review
0 helpful votes
Follow Liz O.
Unfollow Liz O.
Share Review
Report Review

Yellow dogwood
April 23, 2021

They have perked up and will be beautiful. Thank you.

Date of experience: April 23, 2021
Illinois
1 review
0 helpful votes
Follow Bob H.
Unfollow Bob H.
Share Review
Report Review

Very satisfied with service
April 23, 2021

While one of my trees was damaged with the first deleivery, it was very easy to get a replacement tree with no hastle.

Date of experience: April 23, 2021
Colorado
1 review
0 helpful votes
Follow Lila W.
Unfollow Lila W.
Share Review
Report Review

Thanks
April 23, 2021

Great. Nice trees very well packaged arrived quickly.

Date of experience: April 23, 2021
New Jersey
1 review
0 helpful votes
Follow Vincent Z.
Unfollow Vincent Z.
Share Review
Report Review

Very quick
April 23, 2021

Fast service and an excellent product. The tree looks great, arrived in very good condition. I can't wait for it to fill out more and start bearing fruit.

Date of experience: April 23, 2021
Massachusetts
1 review
0 helpful votes
Follow Caroline from Massachusetts S.
Unfollow Caroline from Massachusetts S.
Share Review
Report Review

Second order
April 23, 2021

Last year I ordered a lemon tree for my son and have had great success with it, this year he told his wife he wanted a lime tree and a we decided to go back to Fast Growing Trees as we had great luck with the first purchase, we live in the Northeast, so it can be a bit tricky as we keep it indoors. The shipping was exactly as described and our rep was very informative and friendly.

Date of experience: April 23, 2021
North Carolina
1 review
0 helpful votes
Follow Lisa S.
Unfollow Lisa S.
Share Review
Report Review

First time
April 23, 2021

The associate was very knowledgeable about the products I was buying.

Date of experience: April 23, 2021
California
4 reviews
0 helpful votes
Follow Deirdre A.
Unfollow Deirdre A.
Share Review
Report Review

Great Little Tree
April 23, 2021

I bought a small black diamond red crêpe myrtle tree. It came box at about 3 feet tall and it had quite a few yellow leaves on it's scrawny, little twig like branches. During that 2.5 weeks that we had it outside acclimating, it grew another 6 inches and the leaves turned from a sort of yellowish color to the prescribed green with black tips.! Now that we have finally planted it in the pot we want it to reside in, we can't wait to see how Great it is going to be!

Date of experience: April 23, 2021