FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,060
shipping
245
quality
12,364
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144,395 reviews

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Wisconsin
1 review
0 helpful votes
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Great Selection and Fast Delivery!
April 24, 2021

This website had all the plants I was looking for, great instructions and prices. The plants were packaged well and delivered quickly. They look great and are very healthy plants. I will for sure order from them again and recommend them!

Date of experience: April 24, 2021
Oregon
1 review
0 helpful votes
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Having only recently begun purchasing plants for our garden, and with the endorsement of YouTubers such as EpicGardening, I took to purchase various plants from FastGrowingTrees. However, a little patience will result in higher quality products at a lower price from local vendors.

Every plant we purchased was more expensive than similarly sized ones from local nurseries, and many of our plants were ragged upon arrival. Those that were ragged were quickly replaced, but some of the replacements were worse than the originals.

All I would've had to do is wait a month or so for local nurseries to get them and I could've saved loads of money, both on the original product and their warranty—local nurseries consistently warrant their products without additional coverage.

At this point the only reason I would purchase from FastGrowingTrees again is because the specific variety hasn't shown up in local nurseries over the course of multiple years.

Date of experience: April 24, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Florida
1 review
0 helpful votes
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Fast and healthy trees
April 24, 2021

Quickly delivered, well packaged and all very healthy specimens!

Date of experience: April 24, 2021
Missouri
1 review
0 helpful votes
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Nellie Stevens Holly
April 24, 2021

Ordered 6 3gallon containers of Nellie Stevens Holly to begin working on a privacy screen for the back yard. After an incident with the shipping company, I was a bit concerned with the plants arriving a day later than expected, but they arrived in fantastic condition. The roots on these plants are not compacted, but rather very ready to plant and thrive.

Date of experience: April 24, 2021
Indiana
1 review
0 helpful votes
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So far, goood.
April 24, 2021

Methley plumTree has not bloomed yet. I've taken great care in planting, I'm expecting good results.

Date of experience: April 24, 2021
Michigan
1 review
0 helpful votes
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Double Knockout Roses
April 26, 2021

After researching and talking with the people at FastGrowing Trees several times, I purchased 4 -- 3year old plants ($80 each) as I was looking for larger specimens. When they came they were completely dislodged in the boxes and quite badly damaged. I called the site and was told to see if I could revive them myself.

Date of experience: April 24, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out personally to offer assistance.

New York
1 review
0 helpful votes
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Great first experience
April 24, 2021

Trees arrived quickly and in great shape. They're doing well.

Date of experience: April 24, 2021
Pennsylvania
1 review
0 helpful votes
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Fruits tree
April 26, 2021

I did order couple fruits tree but i thought it will look better on pics but when it come very small

Date of experience: April 24, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Pennsylvania
1 review
0 helpful votes
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Wish I needed to buy more
April 24, 2021

Our first shipment wasn't up to standard. Sent a pic and a replacement sent right out! We were very impressed with them!

Date of experience: April 24, 2021
Texas
1 review
0 helpful votes
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Average experience
April 24, 2021

Boxes were semi crushed and the trees took some damage. Branches were broken and leaves were torn off. Came in 2 shipments. The second shipment took over 5 days to arrive. Trees in that box took the most damage. They were dried out by the time they arrived. We had to cut them back too much.

Date of experience: April 24, 2021
Utah
1 review
0 helpful votes
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Generally good
April 24, 2021

I received 3 plants, an aloe, spider plant and a money tree. All three arrived looking pretty beat up. The aloe is responding well to it's new pot and looking much better. The spider plant has been slower to recover but I think it's going to pull through. The money tree was strange. I've never seen a plant with so few roots. Over half the leaves have died. I still have hope but I really don't know if it's going to make it.

Date of experience: April 23, 2021
Wisconsin
1 review
0 helpful votes
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Have not received anything
April 26, 2021

Send my order and then maybe I can rate you. Havent gotten anything yet

Date of experience: April 23, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

North Carolina
1 review
0 helpful votes
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Good customer service
April 24, 2021

Bought two fruit trees, one does not have much root and start dying, but it's replaced very quickly

Date of experience: April 23, 2021
California
1 review
0 helpful votes
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Really hate to give negative review but somehow the product I received was not good. Customer service is excellent with replacing my papaya tree when I sent pics but I hate to complain and then wait to get better one.

Also my ruby supreme guava is so bend and dull leaves/ broken leaves still looks dull.

Monstera also had issues. Other than Forever Goldie Arborvitae rest not so nice experience.

Date of experience: April 23, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Washington
1 review
0 helpful votes
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I received my three Haas avocado trees a couple weeks ago. They were a little wilty from being shipped in boxes but that was to be expected. I left them inside for a week and babied them. This is the first week that they've been in the ground.

I planted them with the best gardening soil I could find in a sunny area and put the irrigation system on them for 5 minutes four times a day to keep the leaves watered w/o overwatering the soil.

So far they haven't showed signs of recovering from the shipping - leaves are still sad. I've been checking on them twice a day expecting to see some form of life kick into them but nothing yet. I'll post more in another week or so.

Weather has been beautiful outside so I half-expected the leaves to perk right up. 75 degrees and sunny with a light breeze for seven day straight. I don't know what else I could do for them besides putting them in bed with me at night.

Date of experience: April 23, 2021
Texas
1 review
0 helpful votes
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Avocado tree
April 23, 2021

I ordered an avocado tree which pretty much arrived dead and they are sending me a replacement! Great customer services.

Date of experience: April 23, 2021
California
1 review
0 helpful votes
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No email customer service
May 23, 2021

Emailed and got no response. FedEx damaged and got return. No refund or response.

Date of experience: April 23, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Texas
1 review
0 helpful votes
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Great choice
April 23, 2021

The website is simple to navigate, it provides good information, and my product arrived quickly and in good condition.

Date of experience: April 23, 2021
New Jersey
1 review
0 helpful votes
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Poor called about how it was received never heard back

Date of experience: April 23, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! We are confident that this is in the process of getting resolved once we get some photos that show your concerns. But if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

South Carolina
1 review
0 helpful votes
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Rainbow eculpytus
April 23, 2021

I was pleased to know that there was such a tree. The family that i gave it to was very excited to receive it and to plant it.

Date of experience: April 23, 2021