FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,274 reviews

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North Carolina
1 review
0 helpful votes
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Mimosa tree
April 29, 2021

We ordered a mimosa tree for our front yard, not only for the beauty of the tree, but also for shade. We decided to go for the 5-6 foot size. Our shipment was delayed a few days. They said the tree would be pruned for the health of the root base... when I opened it the poor thing was completely bare. It's been about 2 1/2 weeks & its sprouting like crazy.
Definitely would recommend to family & friends.

Date of experience: April 29, 2021
Illinois
1 review
0 helpful votes
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So easy
April 29, 2021

Shipping was fast and trees arrived well packaged & healthy

Date of experience: April 29, 2021
Pennsylvania
1 review
0 helpful votes
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Tiny plant/big price
April 29, 2021

Received a puny but healthy plant. I contacted the seller via email. I never got a response! Shameful x2.

Date of experience: April 29, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

Oklahoma
1 review
0 helpful votes
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Excellent customer service
April 29, 2021

My order arrived 3 weeks before it was supposed to and ended up freezing. I contacted Fast Growing Trees and they're sending me another free of charge.

Date of experience: April 29, 2021
Iowa
1 review
0 helpful votes
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Very nice trees
April 29, 2021

The trees arrived in excellent condition ready to be planted

Date of experience: April 29, 2021
New York
1 review
0 helpful votes
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Fingers crossed!
April 29, 2021

My flowering crab arrived fully leafed out; small root ball wrapped in burlap. Leaves were already withered when it arrived. I have planted it and watered regularly for past few days. Not much change in leaf condition. It's alive but clearly struggling! Not happy that the tree was shipped "bare root" when it was obviously well leafed out.
I'm hopeful, but very dubious that it will survive!

Date of experience: April 29, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

Illinois
1 review
0 helpful votes
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Redbuds
April 29, 2021

Recieved the trees in good condition. A few cut were not trimmed to laterals, but overall good condition. After 20 days I am starting to see some life in both saplings. I'm pretty well satisfied with my purchase.

Date of experience: April 29, 2021
North Carolina
1 review
0 helpful votes
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Great product and service
April 29, 2021

Bought two rose of Sharon's one came already starting to bloom and the other I was worried about, but we planted it and now it's starting to bloom as well.
So far everything is good and as expected. The trees came quickly and in good shape, I will order from them again.

Date of experience: April 29, 2021
California
1 review
0 helpful votes
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Disappointed
April 29, 2021

I was very disappointed when the 5-in-1 apple tree I bought last year died. Fast growing trees was kind to give me a store credit for the following spring, but then there were a lot of issues, and I am very disappointed. I was assured the trees would be in stone, but my coupon expired before they were. An associate told me I was on an email alert for when they became available, but I never got any emails, so I started checking back regularly myself. The multi-in-one trees were never listed and then all of a sudden completely sold out even when I was checking back every few days. On top of that, this year's varieties were different and not what I wanted anyway. After several calls and disappointments, I did not receive the refund I wanted, but was allowed to use the expired coupon to buy something else that I didn't really want, but had to use. Then those trees were lost in shipping and had to be reshipped.

I was originally really excited about my 1st tree, but now that I have planted the new ones, I am sad something I don't want is taking up my yard and worried it won't live anyway.

Date of experience: April 29, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to see how we can further assist you.

Georgia
1 review
0 helpful votes
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Great service and product
April 29, 2021

Received the order promptly and it was in good shape with proper instructions

Date of experience: April 29, 2021
Maryland
1 review
0 helpful votes
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Great trees
April 29, 2021

Overall good experience. Shipping time was reasonable and trees were packaged nicely.

Date of experience: April 29, 2021
Virginia
1 review
0 helpful votes
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Shipping
May 29, 2021

I was excited to order a red but for my husband, we expected delivery on a Monday and where leaving town on Saturday. When the tree did not arrive on Monday I phoned and could not get a specific day of arrival. Since we were leaving town and would be gone for 10 days I had to cancel the order.

Date of experience: April 29, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear about your experience. Please let us know if we are able to do anything further. We would be more than happy to in any way that we can!

Georgia
1 review
0 helpful votes
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Experience
April 29, 2021

Have been buying plants from fast growing trees for years the plants are high quality and beautiful. Only one of so many did not make the trip. I'm very happy with this products and service

Date of experience: April 29, 2021
North Carolina
2 reviews
0 helpful votes
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Fishtail palm
April 29, 2021

Fish tail palm arrived with n bad condition brown leaves and is now not doing good

Date of experience: April 29, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

Colorado
1 review
0 helpful votes
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If this is tl; dr, know ONE thing - first time buyer - this company loves it's trees and it's customers.

I googled "fast growing trees colorado" and ended up looking at plants at FastGrowingTrees.com. I figured I'd look around for what I needed and then go to the local big box store. I was hesitant to buy live plants from an out of state vendor. I was hesitant to buy plants I'd never actually seen. I thought the whole thing was a bad idea, but I ended up finding a bunch of beautiful trees. There were positive reviews. I decided I liked the idea of the risk better than lugging the plants from the big box store, especially since I ended up getting some 6-7 feet trees. I figured if it was awful, my credit card is good with disputes, and it wouldnt be tough to have the credit card company take care of it.

I should have stayed focused on those beautiful trees. My time would have been far better spent and so much closer to reality. I had a user error during the purchase transaction. I emailed customer service and assumed they would never respond or tell me it was too bad for me. Nope. They responded immediately and modified the transaction advantageous to me. I couldn't believe it.

The plants arrived and I had trouble with one. I emailed customer service. Again, responded IMMEDIATELY, very eager to make everything perfect for me and the plants. No arguing. No blaming me for doing something wrong. No hassle. I'd dreaded dealing with it because I just didn't want the hassle. Again, I should have focused on those gorgeous trees. I was speechless.

Customer care like this is a rare find in this day and age. When you find a company like this, hold on for dear life and tell all your friends! I expected the worst. I got the best! I would not think twice about more plants from FastGrowingTrees.com

** I was not paid to write this. I wasn't given a discount or anything free. This is a real review from a real customer for life in Colorado. **

Date of experience: April 29, 2021
Delaware
1 review
0 helpful votes
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Very Dissappointed
April 29, 2021

I was looking forward to receiving the trees I had ordered, based on the many positive reviews and the pictures, commentaries, etc. First of all, the shipment was delayed a day and maybe that had something to do with it, but when the trees arrived, I immediately removed them from the box. I discovered what appeared to be two trees that were stored in a dark place and had not seen the light of day for a long time. Many of the leaves had fallen off and a few on the crepe myrtle had dried up, but mostly there were no buds on the trees, or very small beginnings of buds. I planted them immediately and I am hoping they will come back to life. It has been two weeks since I received/planted them. The eastern redbud is beginning some new growth, but with weak color and the crepe myrtle is still not showing much in the way of growth. I will not be spending such a significant amount of money with FastGrowingTrees in the future.

Date of experience: April 29, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

New York
1 review
0 helpful votes
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Quality products
April 29, 2021

Quality products sent in a timely manner as promised. Very satisfied.

Date of experience: April 29, 2021
Florida
1 review
0 helpful votes
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Flamethrower Redbud
April 29, 2021

The tree arrive carefully boxed and secured. I immediately unpacked it and planted it in a hole that I had prepared. The almost microscopic leave have quickly grown and the tree seems to be doing fine.

Date of experience: April 29, 2021
Texas
1 review
0 helpful votes
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Very satisfied
April 29, 2021

This is my second order from FastGrowingTrees. I ordered two avocado trees. I had an issue with one of the trees so I contacted the company to gets some guidance in care and they sent me a replacement tree - no questions asked. The second tree has thrived. I did get the 1 year warranty on my purchases and it is well worth the small fee. I would highly recommend this company.

Date of experience: April 29, 2021
California
1 review
0 helpful votes
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A sad branch for $50
April 29, 2021

Beware! What you get is not what's advertised. I paid $50 for a tree that turned out to be one branch with 6 sad bruised leaves.

Date of experience: April 29, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.