FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,967 reviews

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New Jersey
1 review
0 helpful votes
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Myer lemon tree
May 1, 2021

Tree arrived in great shape. It even has fruit on it. Been her 2 weeks, and doing great so far.

Date of experience: April 30, 2021
Texas
1 review
0 helpful votes
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Overpriced
May 30, 2021

Bought new house and wanted to plant new trees and roses. Delivery time was about 10 days. The disappointment was price of items. Please look at local stores first. I could have saved over one third of my investment.

Date of experience: April 30, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

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Illinois
1 review
0 helpful votes
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4 Apples are better than 1
April 30, 2021

My tree arrived packaged great and in great shape.

Date of experience: April 30, 2021
Virginia
1 review
1 helpful vote
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I bought two plants here - 1) a lime bush which is great and healthy and will probably yield at least a dozen limes this first year, and 2) an orange tree described as 3-4 years and strong/maturity to be "heavy fruit bearing" already. The advertising was nowhere close to true - maybe in another 1-2 years this little tree could bear several fruit. Right now it couldn't support in weight more than two, only formed two blossoms, both of which dropped and will give no fruit this year. It's also lost at least 30% of it's leaves. Customer service asked for pictures and they're assessment was simply that it looks healthy - they did not comment or respond to how this lives up to its advertising.
50/50 is a terrible track record.

Date of experience: April 30, 2021
Delaware
1 review
0 helpful votes
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Jane Magnolia
April 30, 2021

By ordering over the phone I was able to use the advisor's knowledge to make the right choice of tree and best location to plant it. The tree arrived quickly and in good condition. There was even a bud getting ready to open. This is the second tree I have ordered from Fast Growing Trees this month. I was happy with both trees.

Date of experience: April 30, 2021
Iowa
1 review
0 helpful votes
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A bit pricey but worth it!
April 30, 2021

Easy to order and fast shipping. Trees and bushes arrived in excellent condition and good size.

Date of experience: April 30, 2021
Indiana
1 review
0 helpful votes
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Frost bite
May 30, 2021

It was okay until I got them in the mail and opened them, they where cut back about 8 to 12 inches.

Date of experience: April 30, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

Texas
1 review
2 helpful votes
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We feel ripped off
May 30, 2021

Ordered three 3-4 foot trees. Reduced two "trees." They did refund for the third one that was missing. But what we received were two 3' skinny sticks with roots. One has about 8 leaves on it, the other one has two leaves holding on. No branches at all. Literally look like sticks and they charged $129 for each one. Total ripped off. I will NEVER order from them again.

Date of experience: April 30, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! If you haven’t already done so, please forward us some photos of the plants. One of our plant specialists will be happy to help!

Texas
1 review
0 helpful votes
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Very effective. $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$

Date of experience: April 30, 2021
Florida
2 reviews
0 helpful votes
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The tree come in bad shape
May 30, 2021

I put water and soil and the tree die, i call to your company first day that tree arrive and no solution

Date of experience: April 30, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your Apricot tree! If you haven’t already done so, please forward us some photos so we can take a look and get a better understanding of what is going on. If you were to have any further questions or concerns, please do not hesitate to make us aware. We would love to help in any way that we can!

Texas
1 review
0 helpful votes
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Pictures are Deceiving
April 30, 2021

Customer service is great. The product I received didn't look anything like the picture shown and was much smaller than described. Should have just spent a little more for a bigger tree from a local nursery.

Date of experience: April 30, 2021
New Mexico
1 review
0 helpful votes
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Hesitant to Order again
April 30, 2021

I was hesitant to order again this year after my experience last year, I ordered $400 in plants (two treas and 4 buses). On tree, a nectarine) had no root structure and dies. The blueberry plants are mostly dead. The shipment was lot in Federal Express for 4 days.

This year I gave FGT another chance. The Red Delicious Apple tree got lost in Federal Express's system again (apparently this is the norm). The tree did arrive looking healthy and had a root structure. So far (1 week in the ground) the tree appears to be adapting. Well see...

Date of experience: April 30, 2021
Aruba
1 review
0 helpful votes
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Not what I expected!
May 30, 2021

The shape the trees were in upon delivery was shocking! Branches were broken and roots appeared to be sheared off. I planted soon, but any leaves left had already wilted. I followed the planting instructions, and I'm following the prescribed watering regimen, and now I'm hoping for the best. These trees were not what I expected from this company.

Date of experience: April 30, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

Maryland
1 review
0 helpful votes
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Box damaged
April 30, 2021

Shipment with 2 cherry trees arrived in damaged box. (My issue really not yours) Root balls were extremely loose and trees wilted. Planted quickly and appear to be ok, but time will tell.

Date of experience: April 30, 2021
California
1 review
0 helpful votes
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Plants and trees
April 30, 2021

My hydrangeas are doing great and my red haven peach tree is too. Our Elberta is wilting a little but I've talked to one of your reps and she told me what might be wrong.

Date of experience: April 30, 2021
Nebraska
1 review
0 helpful votes
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Broken tree... Quickly replaced!
April 30, 2021

First dormant Pecan tree was received broken in shipment. I took pictures of the damaged tree and emailed them to FastGrowingTrees. Next thing I knew, I received an email confirming a replacement tree was being shipped out to me at no charge. New tree received had already come out of dormancy but in good condition this time.

Date of experience: April 30, 2021
New York
1 review
0 helpful votes
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Stick with local nurseries
May 7, 2021

These plants are more expensive than local nurseries (even the over-priced one in my affluent suburb) and arrived a bit banged up. Dry and slightly squashed.

Date of experience: April 30, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

New Jersey
1 review
0 helpful votes
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Backyard fun
April 30, 2021

So far, everything looks good
Easy ordering, quick delivery
Little pricey but nobody else had these

Date of experience: April 30, 2021
New York
2 reviews
4 helpful votes
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Don't get trees from here.
April 30, 2021

Do not do business.

I ordered two flowering cherry trees, the largest size available, as a gift. They had a promotion and a small maple was included also. Total cost ~$350.

They arrived with near no leaves and in obviously poor condition. We planted them anyway, but within two weeks it was abundantly clear they were dead.

We sent photos to Fast growing trees and, for ~$90 in shipping, 2 more trees arrived, also with basically no leaves and looking more like 5 foot twigs attached to a clump of dirt. These were also planted, in different locations that might be more beneficial, but within a month they were both clearly completely dead.

To be clear, these were planted in a yard by an experienced gardener, in their correct zone, in a yard which is absolutely teeming with healthy plant life. Just about the only thing that couldn't and didn't survive was these 4 trees.

The little maple hasn't completely died yet but it's pretty scraggly. It may or may not survive. If it does, it will have cost about $450.

Don't get trees from here.

Note - same review on ‘trust pilot'

Date of experience: April 30, 2021
Minnesota
1 review
0 helpful votes
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No Delivery
April 30, 2021

I have written a few e-mails with no response... I downloaded the shipped app to track the delivery and it has said partially shipped for weeks.

******* and *******

Date of experience: April 30, 2021