Fast Courier

I have been trying to get the update on my delivery and its been 15 days since someone picked up the item from my place but there is no update on your website from past 15 days - the update was that its been picked up and next day it was updated that the delivery is delayed but after that its been 15 days and no update.i have been sending you queries but there is no response yet. This is how you do the business? Who is responsible for the items if they dont reach in time or doesnt reach at all? You guys take our money and our parcel and dont even bother to respond? I need my money back and my item if you cant deliver it.

Do not use this service if you want a legitimate courier service that is not running a scam in the background, what they do, is they pick up your package and deliver it, two weeks after delivery when they assume that you have disposed of the carton or however it was packed, the thieves debit your visa card that they keep on record for an additional fee, in my case, $63, (I paid $70 initially for the service) and send you an invoice after they have made the transaction so you do not have time to dispute it prior to them taking the funds from your bank account, When I disputed it, they claimed that my carton was 210mm high, when I indicated at time of booking it was 200mm high, so 10mm larger that I claimed and if I wanted to dispute it, I was to take photos of the measurements and send to them, most people would have disposed of the packages by now, but I still had mine for re-use, I took the photos of the 200mm measurement as well as the other measurements which were actually under what I had claimed when originally booked as requested and sent, now they claim that they need to talk to their services and it would take a further two weeks to get back to me, Even with the proof, they don't want to close this dispute out, so the scam has been lodged with the Police Fraud team as well as a complaint lodged with the ACCC, someone will stop their dishonest practices.

WARNING! SCAM!QUOTED $60-80 THEN RECHARGED 4 WEEKS LATER ADDITIONAL $168 DONT USE THIS COMPANY, THEY SEND YOU ANOTHER CHARGE AFTER THE DELIVERY

I needed an item to be posted to finish a job and after waiting 3 days still nothing even though it's stated 2 today's delivery.
After repeated emails by me to find out what's going on, all I get was "we're looking into it' …. Not Good Enough!
Fast Couriers the company or to be honest they should be called "Slow Couriers" has been the most unprofessional Courier business to deal with!
Look elsewhere, save the pain!

Booked a 2 day package from WA to Queensland. Time was important to us. They sent it road freight. Finally arrived 6 days later

Customer service was appalling. Got the feeling I was not corresponding with a real person

THEY DO NOT REPLY TO CORRESPONDENCE WHEN I FOLLOWED THIS UP AGAIN LAST WEEK.
BEWARE OF THIS COMPANY!

They charged us and asked us to stay home between 9-5 pm! They did not come to pick it up. If you search and find a phone number it goes to an answering machine that even does not let you leave a voice message! Terrible customer service!
I ended up paying them and then go to TNT office in airport to drop my box.
Avoid them if you can!

I recently reviewed a bunch of options for a courier service for my new business in Brisbane. I was looking for a courier that could provide rapid delivery, as most of my orders are expensive one-time purchases that need to be delivered very quickly. I was struggling to find a good courier, though, when a friend recommended I check out Fast Courier.

I was impressed with the options that they provided for couriers. Most of them I had never heard of. With a few searches, I was able to find a good courier to turn to, and this is going to make it easier for me to ship my stuff around Brisbane in the timeframe that my clients expect of me.

Don't use this courier service. Sure their fees are cheap upfront but it's not clear that there are hidden charges. They then failed to pick up a delivery in a timely fashion and instead sent us a bill for "failed delivery". When we questioned it they put the charge through anyway because they kept the credit card we used to pay the initial invoice on file. We've reported them to Fair Trading

2 days of waiting for my parcel to be picked up and still no show. No phone number to contact them which is extremely frustrating and a huge red flag.
Bot replies to any emails.
My parcel was an urgent delivery which is still awaiting collection

If you are a business fed up with your current courier's services or want to unlock significant savings, check out Fast Courier. This comparison site helps you discover more flexible and affordable options for your shipping needs without the extra effort. It focuses mainly on comparing Australia courier services, but you would often find sweet deals from international shipping as well if you book using its website. Because of Fast Courier, businesses and the average consumer are no longer tied to a single courier company that provides them with a hit-or-miss service. The team at Fast Courier is also quick in resolving customer queries.

I had Fast Couriers planned and paid to collect, the subcontracted service was a day late, making the collecting contact have to remain in place for an extra day. Fast Couriers then charged an extra $140 after the delivery. I find this very poor service, considering the lateness of the delivery.

This company is very unprofessional, they subcontract the work out and take no liability on the progress of your shipment, also its very difficult to actually speak to anyone, never again!

Absolutely disgusting driver arrived but refused to take parcel because it didn't have a label on but I had already paid when booking for a label as I don't have a printer have been waiting for a response back for nearly a week but nothing have both contacted them via contact us and directly to their email

Booked a 3 day delivery for 4 cartons from Newcastle to Caboolture. It took 3 days to be picked up, It's now 1 month and the delivery has still not been delivered. Can't get any answers so I called Toll direct to get a different story with every call.
To top of off there is now 1 carton missing..

I booked Sunday night, didn't collect Monday or let me know, I followed up via email, didn't collect Tuesday or let me know, followed up again via email, checked the tracking on Wednesday - status was 'canceled' and received no notification of that either (and didn't refund me either my $140). Fast Couriers also has no phone number. Also search engine says there's insurance, when submitting order, receipt says there isn't. Not happy at all

Waste of money, won't pick up your item to be posted & don't even reply when you email them... happy to send advertising to you though!

Fast Courier is the only place to go if you want your stuff to be delivered quickly and cheaply. I run a business out of Australia and I've found that so much of my income is simply going into postage and packaging. I don't want my customers to bear this cost so I do it myself. However, it's definitely an area where I need to improve.
What I've been looking for is an online tool where you can compare cheap couriers. Fast Courier offers exactly that. The system is intuitive and you can quickly find the right service. I've no doubt that this will vastly cut my costs without impacting my customers.

If you're looking for cheap couriers, then there's really no better place to find them than Fast Courier. This platform makes it honestly so easy to find a good deal. Once you've found one, simply book it in and you're good to go. This can save you a lot of money, not to mention trips to the post office.
What's great about it is that you don't even have to be in to greet the courier. You can book a time slot for whatever time you like. If you happen to be out when they come, then just leave the package on your doorstep and they'll take it away.