FastbuggiesReviews 201

UPDATE: Fastbuggies has responded via phone. I have ordered elsewhere so continued with the cancellation of my order. Pending full refund I have abbreviated my initial review.

On the 26th of August I ordered a quad bike for my son, its now 12 November and I am still waiting for delivery, first one apparently was damaged in transit - fair enough I said, they said 2 weeks and I'd have his quad bike, its all being rushed through!

As an online company fastbuggies should ensure their line of supply & delivery is efficient enough to meet the claims they make on their web site.

This is a fantastic company the negative comments are very shocking and I can only conclude exagerated judgeing by my experience. I work for a disabled school and for 3 years now we have been buying quads from here and we use them as a treat for the children. They always reply promptly and all the bikes have been excellent. We have just received an order for 10 bikes last week and i can not say how much these bikes mean to the kids. As with any company I am sure things go wrong but fast-buggies have always replied to any queries i had. If I could give 10 stars i would

I ordered 3 items from this site 2 mini bikes and a quad. The mini bikes arrived a week early and the quad 3 days after. I have owned blata mini bikes before but i was not prepared to pay £700 for another one so I tried fast buggies not epexpecting much. Thankfully i can report that the quality is very good on the mini bikes. The quad i havent started yet as i keeping it for my sons christmas preasent but i have made a quick visual inspection and everything looks good. So a big thumbs up

Received 2 tiger quads today that were ordered in aug. What a load of rubbish! They are nothing like the advert. Wrong colours delivered for a start. No fobs, no lights, no colour coded mud guards. Totally the wrong bikes! Spoke to alex and he said that colour cannot be guaranteed... whats the point in giving us the option then alex. I've got a 4yr old child who thinks he's having a red quad. Hey kid. Will black do? Do not buy from these scum bags." ALEX, I WANT MY MONEY BACK AND THIS LOAD OF CRAP PICKED UP! Ive taken pictures of what i received today, if you wish to see the crap that you could end up with, send me a message and i'll try and send you the pic. Would anyone else like to join me in contacting 'watchdog' or any other consumer complaints organisation? I've spent 400 pounds of my kids xmas money on utter crap! What am i gonna give my kids 4 xmas now ALEX!?

JUST CONTACTED "WATCHDOG" ON BEHALF OF US ALL, BUT JUST TO CONVINCE THEM TO HELP US YOU COULD EACH SUBMIT YOUR OWN STORIES. CHECK OUT THE WATCHDOG WEBSITE AND FILL IN A FORM THAT TAKES 5 MINS.
UPDATE. 6TH JAN 2010.

Ended up buying second hand quads in time 4 xmas. But i still have the crap that fastbuggies sent sitting in my shed. Not only are fastbuggies choosing not to get back to me but this site, cyberit? Are not responding to emails either? Can anyone else give me any info about cyberit please?

I along with my sister orderd 2 quads from this site I was initially worried because the prices seemed a bit low. The quads were delivered to a garden shop down the road who fix our lawnmower. His comments were the quads were very well made and he was impressed that they cost so little soo much so that they are thinking about selling them themselves. I had no problems whatsoever and owning my own online business I felt the need to comment becuase for every one upset customer there is probably 100 who are happy but don't post. Fast buggies was great and i would hand on heart reccomend them without fail. Its a sham to see good companies have rubbish posted about them.

Do not buy anything from this company. Orderd two quad bikes, told a delivery date nothing! IGNORED my phone calls & emails. Was told one bike was damaged in shipment.and only one bike would be delivered, this bike never arrived.it turned up two weeks later but was scratched stickers missing had two flat tyres, ignition barrel hanging out. This bike was not new.so was promised compensation and a replacement plus my other bike. Inever recieved any compensation or my quad bikes.so after all the hassle and excuses, asked for a refund. Was told the money had been payed out but not recieved it. TRADEING STANDARDS are now involved.and will be takeing LEGAL action. STAY WELL CLEAR.

Unfortunately there were some minor issues with my order and various posts here raised concern, additionally I was unable to get hold of fast-buggies and feared the worst and therefore cancelled my order. In doing so I was contacted promptly and Fast-buggies dealt with the matter extremely honestly and professionally. Would I reccommend them... well on price alone definitely... as I cancelled my order I can't comment on delivery service, other than to say that the dealings I had were concluded satisfactory.

I would not reccomend this website as I did not received my product and waited over 3 months with false promise of delivery in the end I had to reclaim money via card company and order else where since writing the review I have recieved a email and call from them saying it was a rare situation (make your own judgement on this)?, My quad was suposedly dropped off a lorry and damaged and the courriers were giving me £150 compensation for this which I also never received from fastbuggies.

This is my last review, many of you may no that fastbuggies have stopped trading, we have been waiting since august 2009 for our refund and to our massive dissapointment it looks like we will never get our money back, david misfud and alex cooper have done f**k all to get our money back even when they knew that the processor that took our money wasnt refunding the clients, so now because of then we are in the $#*! they owe us neary one thousand pounds and it looks like they have well and truely pocketed it! As a young family we can't even take it to court! Thanks very much fastbuggies i hope your proud of yourselves!
Anyone waiting for there refund now the company have gone bust? Please let me know