FastbuggiesReviews 201

AVOID LIKE THE PLAGUE - AVOID LIKE THE PLAGUE. They are useless. I ordered a quad back in September with a delivery date in October. The date came and went with no word from Fastbuggies. They NEVER answer the telephone advertised on their site. NEVER. It just rings and rings and rings. They eventually emailed me back to tell me that there had been a delay and that they would contact me when the order was ready. They never contacted me without numerous emails from me first. I gave them THREE contact telephone numbers and they NEVER called me once. They sent me FOUR emails saying the delivery driver would contact me within 48 hours. The delivery driver NEVER contacted me - I contacted him. They offered my £35 compensation which I accepted and they said this would be credited back to my credit card when I signed for the goods. To this day I have not recieved a penny. The quad is faulty. One of the wheels simply does not fit on the shaft and I will have to get it lathed (sp?) to rectify the problem - I asked fastbuggies to pay for this and with much arguing they agreed to credit my card with £40 to cover the costs and SUPRISE SUPRISE they have not done this. SO... I have a quad which is as good as useless and I have asked for a full refund and they are now ignoring me totally. I am sending a letter to Trading Standards along with copies of all the emails they have sent me promising me the earth and not delivering. I am also in contact with my credit card co to see what they can do. I will make it my lifes work to discredit fastbuggies. They are quite seriously the worst company I have ever had the misfortune of dealing with.

Ordered Full size Quad from Alex Cooper fastbuggies sales Aug19 2009. Moneytakenfrom debit card £1119. 20. Delivery date 18th Sept. Still waiting despite numerous e; mails and broken promises and excuses. Last e; mail promises delivery 18th Dec. But today checked with courier he states "no loger dealing with fastbuggies ". Have sent details to European consumer centre as Fastbuggies head office is in Germany.sO NO QUAD NO MONEY. BAH HUMBUG!

I have also had the worst ever experience with this company. I like so many others placed an order in good faith. I ordered in October and have tried since then to contact them. On the rare occasions they did pick up I was promised delivery dates that never happened. I was given he same excuses of shipping and breakages. I was also told of compensation that never came. I requested a refund and that has happened either. This was my little boys Christmas present. This company is destroying peoples lives. I can't believe they are still managing to trade! I can't belive that these lying individuals can sleep at night and I truly hope they get whats coming too them. Don't ever buy from them and don't ever believe them! Contact your card company as soon as possible if you have been fooled by them too! Contacting trading standards. Feel so sorry for everyone who is in the same boat as me.

Like everyone else i have been ripped off too,
Bit one thing i hope that fastbuggies goes bust and that lying tramp alex loses not just his job but a bit more as i think he is nothing but a lying *******@rd, i don't normaly like to see people having a bad time but i would gladly give up hope of getting my 400 quid back if *******@rsehole gets hurt bad.
I would also ask all people to try their best if they can and have the time to claim money back through their card insurance, trading standards, cyberbit (the card processing company fastbuggies use), and anything else that would give that tosser alex hassle,

ALEX COOPER AND DAVID MISFUD, CONGRATULATIONS BOTH OF YOU HAVE BEEN AWARDED BY ME AS THE BIGGEST *******@NKERS OF 2009,
CONGRATULATIONS

Well, i handed over my £750 and was promised delivery by 20th november and i'm still waiting, then i was promised 2 weeks ago, then last week and now this week and nothing has arrived, i too have had the customs crap emails, if i do not get it by tuesday i will be cancelling the order, asking for a refund and passing it over to my companies legal department (which just happens to be one of the biggest companies in europe) who have agreed it is fraud and would be happy to represent me. Its up to you alex

Does anyone have an email address/contact number for david musfid or whatever his name is ive only been waiting since may for my little boys quad whos still waitng for his junes birthday present... gonna rip him a new hole when i find him. And i will find him

Hi eveyone
Has everyone seen the slowbuggies website.no longer up saying that they are no long taking orders and are concentrating on delivering outstanding orders. Does anyone know when this went up? Saying we will be contacted in the next 4 days ref delivery or refund... has anyone even been contacted ref a delivery date or got a refund. Giz a shout if you have

I ordered a buggy £650 CC in June 2008 yes june 2008 and I have not received it yet. I asked for a refund and guess what I have not reveived that either. FASTBUGGIES are just a bunch of $#*!ing cowboys. I have After numerous emails in one and half years not got any joy whatsoever. I am now chasing them through the German authorities seen that TRADING STANDARDS are also a bunch of wankers. The say they can't do anything as the company is based abroad.
The only helpfull hand in all this mess has been Gordon from Quadsforkids. I just kicking myself now for not going with them in the first place. Gordon tried to help me get my quad back and we both worked on it for a few months but invane. Its a shame for honest people like him. I could have bought my buggy from him and saved myself all this trouble. I am not going to let go though. I will track the bastards down. If anyone has any info please let me know.
Oscar

NEVER EVER BUY FROM THIS COMPANY UNLESS YOU A PREPARED FOR MAJOR DISAPPOINTMENTS AND LIES. SHOCKING., DISHONEST & HORRENDOUS. Ordered April - received September - Wrong colour and model, NO seat, broken bearings, loose nuts & bolts, Missing Wheel - Replaced Bits - personally - Engine CEASED WITHIN 2 HOURS - Month later replacement came - Looked the part - ceased within 4 hours. Returned Quad 1 month ago - promised full refund by 30/11/09... Still Waiting

I have just received this!...

My Name is David Misfud and I am the owner and managing Director of Fast buggies, as you are aware we have had some serious problems over the last 3 months in terms of delivery. These delays were caused by shipments arriving very late which in turn caused mass cancellations and coupled with the economic climate had led to an unrecoverable position.

During the course of this year we delivered successfully 7 containers load of bikes approx ( 1000) and our problems are focused only on the 2 late containers. It was not our intention to cause you any problems and up till today we are trying all options in order deliver these remaining items.

We have stopped taking any new orders as we feel although more containers were due in January it was only right to focus on these late orders.

As advised by trading authorities in a situation like this in which we have broken the contract by not being able to deliver within the agreed contract period we must either come up with a written delivery agreement or a refund.

We are unable to deliver in time for Christmas and as such it is assumed should you NOT reply to this e-mail that you wish to have a full refund.

Over the next 10 days all customers will be receiving a letter in the post from myself confirming the above situation and also containing my full German contact details and address with a free post return envelope so you can confirm in writing once you have received your refund which will take place in the next 30 days.

It is with a heavy heart and deep regret I am sending you this correspondence and I can assure you having put in large sums of my own personal money to try and recover the position that everything possible was done.

With thanks
David Misfud

We ordered a mini quad bike for my son's birthday in October, we ordered in plenty of time so it would be there on his birthday and yet its now 5th December and STILL NO quad bike,, im very dissapointed and so is my 6yr old son, trying to explain it to him is not easy and he has got upset over this. We've been given several dates that it would be here by and still no quad, apparently problems with customs then it was in a container at Felixstow then awaiting contact from a courier?
I wouldnt order from them again:-( VERY unhappy with them.

Ordered a kids tiger quad on 7th July, it arrived on the 27th Nov. Told the delays were due to quads being damaged on arrival, not up to spec, parts missing, it's now with our couriers, it's at customs, delayed at Folkstone, offered compensation for delays, you name i've heard it ALL.So was expecting the quad to be perfect, WRONG!, Definately NOT UP TO SPEC, No Lights, No remote Key Fobs, Wrong Colour, Smashed Battery Charger, WRONG QUAD. Quality looks like it came from a pound shop!
Have managed to speak to someone at Fastbuggies once, but now no-one answers the phone, seems like they know it's you calling and avoid picking up. DEFINATELY NEEDS A CALL TO TRADING STANDARDS. TOTAL LOAD OF S***, Really had my trousers pulled down on this one.

Ordered bike bike on the 7th of last month and it turned up today, the bike was on time so I have not had problems like some others on here. It looks much better that the one on the photo. I did ask fast-buggies about the complaints on here and they told me they had delayed containers and one by one their going through customs and being delivered so i just wanted all readers to know that this company is on the level and that i am very happy with my dirt bike.