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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
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Quick shipping, order arrived on time and well packaged!
First time buyer, but process was very smooth.
Been buying from fashionphile sense for the last 20 some years. And they're always great to work with.
I recently purchased a bag which pictured a wrist and shoulder strap but the only accessory listed was a wrist strap. I called Fashionphile and asked if the shoulder strap was also included. They transferred me to the NYC store where the nicest person pulled my actual bag and verified the shoulder strap was included. I received the bag yesterday and love it!
I feel like the new description about the condition of the bag is misleading. The idea that a bag is worn… is too obscure and arbitrary. We need more detail details about the condition of the bag.
My bag was noted as excellent. Once received it was physically as described, however there was a heavy smoke smell as soon as I took it out of the box that was not noted in the description. Extremely disappointed. I am very sensitive to cigarette smoke so even being near my new bag gives me a headache.
I bought a Louis Vuitton artsy bag black leather and it came in absolutely pristine condition better than the description on the website. I was so excited to receive it and it is such a beautiful bag. I will definitely be buying from fashion file again. Their standards are high, and you can feel confident that you'll get a great quality item from them
I always find descriptions to be accurate and the price competitive. If I ever need to reach customer service I feel like a valued customer and find staff courteous and accommodating
I purchased a Chanel chain wallet and very pleased with the purchase experience along with the product. I absolutely love my handbag will be purchasing more!
I have made many purchases here over the years, this one did not disappoint. Beautiful original style Odeon was absolutely pristine and I could not be happier.
Excellent condition as described, arrived very late than promised and I almost missed it. Otherwise good product.
Product was just as described. Great experience. Only complaint is i didn't receive an email when my order had shipped so for about a week i thought it hadn't shipped yet. With a more significant purchase i want to be aware of when it will be shipped so i can be on the lookout for it. Otherwise fantastic experience buying from fashionphile!
Excellent always perfect and I'm happy every time. Always great service
I made my first big girl purchase and I am totally pleased. Bring able to search for items based on my budget. The site makes the shopping experience user friendly and to the pint.
This Louis Vutton is the most beautiful one I have ever seen! I have wanted one for a long time and it on sale because it was pre loved! It is in wonderful shape! The price was so much more affordable than I ever thought! And the Authenticity Guaranteed and for the rest of its life! Unbelievable value! Thank you so much!
Beautiful Quality products! Easy to navigate! Good descriptions! You know exactly what you are getting!
The item I received was not what was listed. The size is much smaller.
I received my Mcm tote and love it. The purchase experience was great and the description of the bag was spot on.
Doesn't need specific description, was satisfied with fast and professional assistance received
Shoes were beautiful but sizing is off. They're are cut big, I would have loved to keep them but had to return due to sizing. Hopefully they will find a good home!
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

