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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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Georgia
1 review
0 helpful votes
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Wonderful experience!
April 26, 2025
Updated review

Quick shipping, order arrived on time and well packaged!

Date of experience: April 16, 2025

First time buyer, but process was very smooth
June 24, 2024
Previous review

First time buyer, but process was very smooth.

Date of experience: June 14, 2024
Florida
1 review
0 helpful votes
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Louis Vuitton bag
April 26, 2025

Been buying from fashionphile sense for the last 20 some years. And they're always great to work with.

Date of experience: April 16, 2025
Oklahoma
1 review
0 helpful votes
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Great Customer Service
April 26, 2025

I recently purchased a bag which pictured a wrist and shoulder strap but the only accessory listed was a wrist strap. I called Fashionphile and asked if the shoulder strap was also included. They transferred me to the NYC store where the nicest person pulled my actual bag and verified the shoulder strap was included. I received the bag yesterday and love it!

Date of experience: April 10, 2025
California
1 review
0 helpful votes
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Good bag
April 26, 2025

I feel like the new description about the condition of the bag is misleading. The idea that a bag is worn… is too obscure and arbitrary. We need more detail details about the condition of the bag.

Date of experience: April 16, 2025
California
1 review
0 helpful votes
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Heavy Smoke
April 26, 2025

My bag was noted as excellent. Once received it was physically as described, however there was a heavy smoke smell as soon as I took it out of the box that was not noted in the description. Extremely disappointed. I am very sensitive to cigarette smoke so even being near my new bag gives me a headache.

Date of experience: April 16, 2025
Illinois
1 review
0 helpful votes
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Incredible!
April 26, 2025

My item arrived in excellent condition as specified in the listing!

Date of experience: April 16, 2025
Massachusetts
1 review
0 helpful votes
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Very satisfied!
April 26, 2025

I bought a Louis Vuitton artsy bag black leather and it came in absolutely pristine condition better than the description on the website. I was so excited to receive it and it is such a beautiful bag. I will definitely be buying from fashion file again. Their standards are high, and you can feel confident that you'll get a great quality item from them

Date of experience: April 16, 2025
Texas
1 review
0 helpful votes
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Great shopping experience always
April 26, 2025

I always find descriptions to be accurate and the price competitive. If I ever need to reach customer service I feel like a valued customer and find staff courteous and accommodating

Date of experience: April 20, 2025
Michigan
1 review
0 helpful votes
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A Beauty
April 26, 2025

I purchased a Chanel chain wallet and very pleased with the purchase experience along with the product. I absolutely love my handbag will be purchasing more!

Date of experience: April 16, 2025
Arizona
1 review
0 helpful votes
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Great experience, as usual
April 26, 2025

I have made many purchases here over the years, this one did not disappoint. Beautiful original style Odeon was absolutely pristine and I could not be happier.

Date of experience: April 16, 2025
Sweden
1 review
0 helpful votes
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Great product
April 25, 2025

Excellent condition as described, arrived very late than promised and I almost missed it. Otherwise good product.

Date of experience: April 15, 2025
Maryland
1 review
0 helpful votes
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Great
April 25, 2025

Product was just as described. Great experience. Only complaint is i didn't receive an email when my order had shipped so for about a week i thought it hadn't shipped yet. With a more significant purchase i want to be aware of when it will be shipped so i can be on the lookout for it. Otherwise fantastic experience buying from fashionphile!

Date of experience: April 15, 2025
Mexico
1 review
0 helpful votes
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All excellent
April 25, 2025
Updated review

Excellent always perfect and I'm happy every time. Always great service

Date of experience: April 15, 2025

All is so great so perfect always
January 6, 2025
Previous review

All is so great so perfect always

Date of experience: December 27, 2024
North Carolina
1 review
0 helpful votes
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I will be back again!
April 25, 2025

I made my first big girl purchase and I am totally pleased. Bring able to search for items based on my budget. The site makes the shopping experience user friendly and to the pint.

Date of experience: April 18, 2025
Georgia
1 review
0 helpful votes
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Fabulous experience
April 25, 2025
Updated review

This Louis Vutton is the most beautiful one I have ever seen! I have wanted one for a long time and it on sale because it was pre loved! It is in wonderful shape! The price was so much more affordable than I ever thought! And the Authenticity Guaranteed and for the rest of its life! Unbelievable value! Thank you so much!

Date of experience: April 15, 2025

Beautiful Quality products!
April 18, 2025
Previous review

Beautiful Quality products! Easy to navigate! Good descriptions! You know exactly what you are getting!

Date of experience: April 8, 2025
Florida
1 review
0 helpful votes
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Wrong itwm
April 25, 2025

The item I received was not what was listed. The size is much smaller.

Date of experience: April 15, 2025
Pennsylvania
1 review
0 helpful votes
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Love the bag
April 25, 2025

I received my Mcm tote and love it. The purchase experience was great and the description of the bag was spot on.

Date of experience: April 15, 2025
California
1 review
0 helpful votes
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Fast and professional
April 25, 2025

Doesn't need specific description, was satisfied with fast and professional assistance received

Date of experience: April 17, 2025
Maryland
1 review
0 helpful votes
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Prada sneakers
April 25, 2025

Shoes were beautiful but sizing is off. They're are cut big, I would have loved to keep them but had to return due to sizing. Hopefully they will find a good home!

Date of experience: April 15, 2025
Connecticut
1 review
0 helpful votes
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Love it
April 25, 2025

I'm so glad that I purchased this bag. It was really in great condition and exactly what I was looking for.

Date of experience: April 15, 2025