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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have made many purchases and sold many items over the years. Every experience has been great. Zackary my point of contact in NYC and Amanda (?) I can't remember her name at the moment, my point of contact in Philadelphia are both amazing and a big reason I a such a fan of the company. The other reason of course is the great hard to find pieces I have scored.
Excellent shopping experience and item is beautiful. I wish prices could be a touch bit more affordable for items and comparable to other websites but I trust Fashionfile with their quality and customer service.
Was happy to find a sold out Gucci horse bit slim shoulder bag that I had seen in London on Fashionphile's site. Very fairly priced, especially when considering that the item is in pristine condition. The whole experience was positive and the transaction seamless. I will definitely recommend Fashionphile to friends.
Loved that you actually showed the sku of the item confirming authenticity. Very straightforward and easy process. Thank you!
Descriptions were accurate and helpful. Packaging is elegant. Thank you.
I've been shopping on fashionphile for years and every shopping experience I've had has been great!
From start to finish the experience was amazing, easy, confident and fast! My on line experience is making want to book a trip to New York to visit in person :)
Product as described, prompt delivery. Good customer service. Very happy.
I've always wanted this bag and it's fabulous in great condition
Fantastic price. Item is more beautiful than in pictures. I cannot stop wearing the necklace. It came so fast! It's an amazing experience. Thank you!
I will be honest, I was a little hesitate about buying a "pre-loved" handbag, but Fashionphile now has a customer for life! My bag is beautiful, and quite honestly, looks almost brand new! The entire process has been flawless! I can't wait to buy my next bag!
My experience was great, I got my order within days. I purchase 3 designer handbags with fashionphile and Ilove my handbags.
Great experience and fast shipping! Will be purchasing again
Great cant wait for next purchase and I have so many compliments
I love my purse and can't wait to but again. I told all my friends about the site so many people will start to buy
I am returning the product for several reasons. First, the screwdriver is in authentic/not Cartier second, the interior and exterior boxes were both damaged as described on the return slip I will submit. This was my first experience with Fashionphile, which I had heard positive reviews about for its authentication, so this was a true disappointment.
Although the listing stated that a dust bag was included, it seems that the item was sent without properly verifying the collaterals. The dust bag I received is way to small (can provide photos if needed) and it is clearly a Chanel dust bag meant for shoes. Fashionphile might argue that it has minimal impact on the resale price, but in the secondhand market, collateral items like dust bags are very important. This situation also raises concerns about whether the item was thoroughly inspected at all—especially regarding authenticity, considering it seems like the consigned item wasn't properly checked before listing.
Easy. Shipping took 10 days. And I returned my bag because the strap was super narrow and discolored. Returning was easy so far too but I just shipped the bag back.
Great experience so far! Biggest problem was deciding which to buy!
Outstanding customer service and timely delivery. Top designers is the major reason for purchasing products from FASHIONPHILE.
When I purchased the Louis vuitton delightful gm I wish the listing shared there was a scent to the bag. I agree with the listing that it was in good condition but the smell of smoke and mildew is strong and never listed anywhere. Which i know vintage bags have a certain smell but this one is not that.
Bag was in better condition than expected and I could not be happier
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

