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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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New York
1 review
0 helpful votes
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LOVE Fashionphile
April 27, 2025

I have made many purchases and sold many items over the years. Every experience has been great. Zackary my point of contact in NYC and Amanda (?) I can't remember her name at the moment, my point of contact in Philadelphia are both amazing and a big reason I a such a fan of the company. The other reason of course is the great hard to find pieces I have scored.

Date of experience: April 17, 2025
California
1 review
0 helpful votes
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Excellent
April 27, 2025

Excellent shopping experience and item is beautiful. I wish prices could be a touch bit more affordable for items and comparable to other websites but I trust Fashionfile with their quality and customer service.

Date of experience: April 17, 2025
Ohio
1 review
0 helpful votes
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Pristine condition
April 27, 2025
Updated review

Was happy to find a sold out Gucci horse bit slim shoulder bag that I had seen in London on Fashionphile's site. Very fairly priced, especially when considering that the item is in pristine condition. The whole experience was positive and the transaction seamless. I will definitely recommend Fashionphile to friends.

Date of experience: April 17, 2025

Loved that you actually showed the sku of the item...
March 5, 2025
Previous review

Loved that you actually showed the sku of the item confirming authenticity. Very straightforward and easy process. Thank you!

Date of experience: February 23, 2025
California
1 review
0 helpful votes
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All items as expected
April 27, 2025
Updated review

Descriptions were accurate and helpful. Packaging is elegant. Thank you.

Date of experience: April 17, 2025

Selection is fabulous!
April 19, 2025
Previous review

Selection is fabulous!

Date of experience: April 9, 2025
New Hampshire
1 review
2 helpful votes
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I've been shopping on fashionphile for years and every shopping experience I've had has been great!

Date of experience: April 17, 2025
Canada
1 review
0 helpful votes
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Amazing Experience
April 27, 2025

From start to finish the experience was amazing, easy, confident and fast! My on line experience is making want to book a trip to New York to visit in person :)

Date of experience: April 17, 2025
Tennessee
1 review
0 helpful votes
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Excellent
April 27, 2025

Product as described, prompt delivery. Good customer service. Very happy.

Date of experience: April 16, 2025
Arkansas
1 review
0 helpful votes
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LOVE IT!
April 27, 2025
Updated review

I've always wanted this bag and it's fabulous in great condition

Date of experience: April 16, 2025

Easy can't wait to receive my bag!
April 17, 2025
Previous review

Easy can't wait to receive my bag!

Date of experience: April 7, 2025
California
1 review
0 helpful votes
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Great price and speedy shipping
April 27, 2025

Fantastic price. Item is more beautiful than in pictures. I cannot stop wearing the necklace. It came so fast! It's an amazing experience. Thank you!

Date of experience: April 16, 2025
Texas
1 review
0 helpful votes
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Love my new "Jackie"!
April 27, 2025

I will be honest, I was a little hesitate about buying a "pre-loved" handbag, but Fashionphile now has a customer for life! My bag is beautiful, and quite honestly, looks almost brand new! The entire process has been flawless! I can't wait to buy my next bag!

Date of experience: April 16, 2025
Maryland
1 review
0 helpful votes
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My purchase with Fashionphile
April 27, 2025
Updated review

My experience was great, I got my order within days. I purchase 3 designer handbags with fashionphile and Ilove my handbags.

Date of experience: April 16, 2025

Love you so easy to shop!
April 19, 2025
Previous review

Love you so easy to shop!

Date of experience: April 9, 2025
Texas
1 review
0 helpful votes
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Exactly as described!
April 27, 2025

Great experience and fast shipping! Will be purchasing again

Date of experience: April 16, 2025
Illinois
1 review
0 helpful votes
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I love it so many compliments
April 27, 2025
Updated review

Great cant wait for next purchase and I have so many compliments

Date of experience: April 16, 2025

Great beautiful
December 15, 2024
Previous review

I love my purse and can't wait to but again. I told all my friends about the site so many people will start to buy

Date of experience: December 5, 2024
Ohio
1 review
0 helpful votes
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Disappointed
April 26, 2025

I am returning the product for several reasons. First, the screwdriver is in authentic/not Cartier second, the interior and exterior boxes were both damaged as described on the return slip I will submit. This was my first experience with Fashionphile, which I had heard positive reviews about for its authentication, so this was a true disappointment.

Date of experience: April 16, 2025
New York
1 review
0 helpful votes
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Inspection issue?
April 26, 2025

Although the listing stated that a dust bag was included, it seems that the item was sent without properly verifying the collaterals. The dust bag I received is way to small (can provide photos if needed) and it is clearly a Chanel dust bag meant for shoes. Fashionphile might argue that it has minimal impact on the resale price, but in the secondhand market, collateral items like dust bags are very important. This situation also raises concerns about whether the item was thoroughly inspected at all—especially regarding authenticity, considering it seems like the consigned item wasn't properly checked before listing.

Date of experience: April 16, 2025
California
1 review
0 helpful votes
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Ysl purse
April 26, 2025

Shopping was very pleasant. Online there were many nice selection.

Date of experience: April 16, 2025
Missouri
1 review
0 helpful votes
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Easy. Shipping took 10 days.
April 26, 2025
Updated review

Easy. Shipping took 10 days. And I returned my bag because the strap was super narrow and discolored. Returning was easy so far too but I just shipped the bag back.

Date of experience: April 16, 2025

Great experience so far!
April 16, 2025
Previous review

Great experience so far! Biggest problem was deciding which to buy!

Date of experience: April 6, 2025
Virginia
1 review
0 helpful votes
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OUTSTANDING SERVICE
April 26, 2025

Outstanding customer service and timely delivery. Top designers is the major reason for purchasing products from FASHIONPHILE.

Date of experience: April 20, 2025
Colorado
1 review
0 helpful votes
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When I purchased the Louis vuitton delightful gm I wish the listing shared there was a scent to the bag. I agree with the listing that it was in good condition but the smell of smoke and mildew is strong and never listed anywhere. Which i know vintage bags have a certain smell but this one is not that.

Date of experience: April 16, 2025
Maryland
1 review
0 helpful votes
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Better than expected
April 26, 2025

Bag was in better condition than expected and I could not be happier

Date of experience: April 16, 2025