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FASHIONPHILE

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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California
1 review
0 helpful votes
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Better than expected.
May 25, 2025
Updated review

The merchandise I purchased was in perfect condition, as described on website. The delivery was one day later than first advised but I was kept updated by website and delivery company.

Date of experience: May 14, 2025

Great deals
May 14, 2025
Previous review

Great deals

Date of experience: May 3, 2025
New York
1 review
0 helpful votes
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Secure package delivery
May 25, 2025

Package came properly sealed with secure tape that also required a signature. Loved the attention to detail and that it came intact. I have other package contents stolen with TRR because they don't care to protect it. Very happy with Fashionphile.

Date of experience: May 14, 2025
Illinois
1 review
0 helpful votes
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Item was as described
May 25, 2025

I had been searching for this bag for some time. I found it, at a decent price (slightly under retail) and in fabulous condition. It looks new. Came with a box and a bag. I couldn't be happier.

Date of experience: May 14, 2025
New York
1 review
0 helpful votes
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Satisfied customer
May 24, 2025

I am very satisfied... i am very happy with my purchase... i will also tell my family, and friend's

Date of experience: May 8, 2025
Texas
1 review
0 helpful votes
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Love my purchase
May 24, 2025
Updated review

10/10! Item EXACTLY as described! Love buying from here =)

Date of experience: May 14, 2025

LOVE MY BAG
October 17, 2024
Previous review

I loved that there were hundreds of bags to choose from and the bag was EXACTLY as described.

Date of experience: October 7, 2024
Texas
1 review
0 helpful votes
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Excellent
May 24, 2025

Timely delivery, bags were exactly as described, prices were great. Loved my experience!

Date of experience: May 14, 2025
Pennsylvania
1 review
0 helpful votes
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Great transaction.
May 24, 2025

Great transaction. High quality bag exactly as described. Great communication and shipping was all seamless.

Date of experience: May 14, 2025
Maryland
1 review
0 helpful votes
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Excellent!
May 24, 2025

Very comfortable and very rewarding…
I would definitely use the site again.

Date of experience: May 17, 2025
Georgia
1 review
0 helpful votes
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When I've decided to purchase LV long wallet it was described which has mothball ordors but it smelled unpleasant like $#*!(sorry) when I received it. To make it worse, the bad ordors never removed.
I've requested the return process but Customer service refused my return because I removed the authentic tag from Fashionphile. Now I am so regretful to purchase this LV wallet with highest price $683 included 2nd day shipping charge from Fphile. I want to throw it the wallet which smells so bad. I am very disappointed at your company's return policy!

Date of experience: May 12, 2025

I trust Fashionphile which I could get the best merchandises...
October 9, 2024
Previous review

I trust Fashionphile which I could get the best merchandises at best price. I highly recommend this site to the potential customers.

Date of experience: September 28, 2024
Ohio
1 review
0 helpful votes
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Transaction Perfection
May 24, 2025

I have purchased from FASHIONPHILE numerous times. Each time, whether initially paid in full or on payment plan, shipping and packaging are just perfect! Packed with a lot of care, along with some surprises. FASHIONPHILE is the perfect way to find, purchase and receive your order

Date of experience: May 14, 2025
California
1 review
0 helpful votes
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Smooth purchasing experience
May 24, 2025

This was my second time purchasing from FashionPhile and I am satisfied with the bag I received. It matched the description as was stated on the website and delivered on time. Will keep looking for new deals for my next purchase. Thank you.

Date of experience: May 14, 2025
California
1 review
0 helpful votes
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Wow! Great Experience!
May 24, 2025

I was a little hesitant about purchasing a handbag on the secondary market but I saw that a fashion influencer who I follow, BenTaylorTech, purchased through Fashionphile and I decided to try it out. I purchased an Hermès Picotin in Nata and was absolutely thrilled when it arrived. The condition exceeded my expectations—it looked nearly brand new! I was initially a bit hesitant about buying pre-owned, but Fashionphile truly delivered. The bag was exactly as described (if not better), beautifully packaged, and shipped quickly. I'll definitely be back for my next find!

Date of experience: May 14, 2025
Arizona
1 review
0 helpful votes
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So very happy with my Goyard bsg
May 24, 2025
Updated review

Effortless, do appreciated opportunity to return if I didn't like. Excellent service and a free bag cleaning kit enclosed. Will used this website again for sure.

Date of experience: May 14, 2025

Descriptions complete
May 14, 2025
Previous review

Descriptions complete. Appreciate your Goyard bags are returnable should something not be as advertised. I look foward to researching your website even more for more items.

Date of experience: May 4, 2025
Texas
1 review
0 helpful votes
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Great bags and fast shipping!
May 24, 2025

Fashionphile never disappoints. I have purchased many items and every single experience has been wonderful. I especially love the care that is put into each item as it is packaged. I also love the nail files they include in every package. (I actually use them!) Buying used is a great option when you're looking for styles that are no longer available from the original designer.

Date of experience: May 13, 2025
California
1 review
0 helpful votes
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Overall, great experience!
May 24, 2025

The bag was exactly as pictured, even better than I thought!

Date of experience: May 13, 2025
Nevada
1 review
0 helpful votes
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Chanel watch
May 24, 2025

The item arrived on time as described Greet shopping experience Thank you

Date of experience: May 13, 2025
Colorado
1 review
0 helpful votes
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Lv speedy 35
May 24, 2025
Updated review

Overall, great! Purchasing another item in my cart and would like to sell 2 Lv bags of mine through your program

Date of experience: May 13, 2025

Experience was great!
May 13, 2025
Previous review

Experience was great! Had a few questions and was answered quickly :)

Date of experience: May 3, 2025
Connecticut
1 review
0 helpful votes
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Nice experience
May 24, 2025

Love the shipping was fast & discreet so no concerns for theft

Date of experience: May 13, 2025
Washington
1 review
0 helpful votes
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Happy Customer
May 23, 2025

Happy and satisfied of my purchase really worth it. Easy to order and fast shipping

Date of experience: May 13, 2025
Arizona
1 review
0 helpful votes
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I love this bag!
May 23, 2025

I'm so happy with the bag I purchased! It's in such great condition and my overall experience was great!

Date of experience: May 13, 2025