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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
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The listing didn't specify a box so to my surprise my item did arrive with one which I was pleasantly surprised. The quality was as described and better if anything. A very positive experience. Would definitely shop with Fashionphile again.
Loved the customer service experience. The women was kind, courteous, understanding and very easy to talk to. You have a #1 employee.
Great, fast, and the pictures were accurate! I love my bag, but I do wish they would have given me a dust bag that was from the designer I purchased from. However, the dustbag from Fashionphile is incredible, and the way they shipped and packaged the bag to protect it while in shipment was incredible
I have bought and sold from Fashionphile for several years and it never disappoints. The descriptions are always conservative (no exaggerations) and accurate. The payouts are very fair. The customer service is top notch! I never feel like I am calling to an overseas call center with a terrible language barrier…. Like TRR or Rebag. The customer service reps are knowledgeable and give the impression they actually want to help.
Packaged nicely and item in great condition. Their rating of "shows wear" is like new in my opinion.
It took a few days to get my order. The bag was sent "In person Signature only". So I missed it two times because UPS missed their time windows and I had other appointments. I called and told your representative I'd take responsibility and they could leave it but, she said she couldn't change it. Totally a first world problem but it was frustrating. She was nice and professional. Bag was good exactly as described.
I loved my purchase! It was exactly like the pictures and the description.
I bought the denim leather tee Jodie in excellent condition. It is lovely and comfortable. I wore it out today and loved it.
Great products and easy payment options.
I've been a customer of Fashionphile for many years. I've sold and purchased and have never been disappointed!
Great selection at reasonable prices for top level designer items - I love my new bag!
Greta selection and payment options
I've been purchasing and selling with this company and this is unacceptable. Now I have to pay to ship this back
I have made purchases as well as sold items. I find fashionphile to be fair, honest and trustworthy. They're incredibly expeditious with both sales and purchases. I highly recommend them.
The Chloe bag I bought is in great condition and the packaging was impeccable! The bag to cover and store the tote in came in the box too! I'm very pleased with my experience and purchase.
I have been purchasing from them for years and have never had a bad experience. My most latest purchase of a Rolex and some Chanel shoes was no different. Lightening fast shipping, very reasonable pricing, and items exactly as described on their site... all around a fabulous purchasing experience.
My experience with fashionphile has been extremely good. I recently ordered a birkin and when it arrived it was even better than the photos. The packaging, the quality. Everything is just on point every single time. Such a good buying experience
I finally found a beautiful ring to sit perfectly with my grandmother's! I found this one and had to have it! After obsessing all night, I ordered it very early in the morning. Little did I know,, it shipped that same day and I received it the next day! Absolutely gorgeous! I'll be back!
I had such a wonderful experience with Fashionphile (again) the wonderful selections of handbags, the friendly personal shoppers, Carly and Kat to just name a few. They answer all of my questions before I settle on a handbag, send me additional photos, and give me their opinions. I love Fashionphile and can't wait for my next purchase.
I've made several purchases from Fashionphile and I couldn't be happier with the entire experience. The website is easy to navigate, the product selection is abundant, and the checkout process is smooth and straightforward. What stands out is the exceptional customer service, and quality & authenticity of their items. My items always arrive well packaged, and exactly as described. I highly recommend shopping at Fashionphile! YOU WON'T BE DISAPPOINTED!
Wonderful products that match descriptions - no surprises. Returns, if needed, great!
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

