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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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New Jersey
1 review
0 helpful votes
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Better Than Expected :)
May 26, 2025

The listing didn't specify a box so to my surprise my item did arrive with one which I was pleasantly surprised. The quality was as described and better if anything. A very positive experience. Would definitely shop with Fashionphile again.

Date of experience: May 16, 2025
Massachusetts
1 review
0 helpful votes
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Satisfation
May 26, 2025
Updated review

Loved the customer service experience. The women was kind, courteous, understanding and very easy to talk to. You have a #1 employee.

Date of experience: May 16, 2025

Awesome!
October 11, 2024
Previous review

Awesome! Easy Shopping!

Date of experience: October 1, 2024
Massachusetts
1 review
0 helpful votes
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Great
May 26, 2025

Great, fast, and the pictures were accurate! I love my bag, but I do wish they would have given me a dust bag that was from the designer I purchased from. However, the dustbag from Fashionphile is incredible, and the way they shipped and packaged the bag to protect it while in shipment was incredible

Date of experience: May 15, 2025
Virginia
1 review
0 helpful votes
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Fashionphile is my go to!
May 26, 2025
Updated review

I have bought and sold from Fashionphile for several years and it never disappoints. The descriptions are always conservative (no exaggerations) and accurate. The payouts are very fair. The customer service is top notch! I never feel like I am calling to an overseas call center with a terrible language barrier…. Like TRR or Rebag. The customer service reps are knowledgeable and give the impression they actually want to help.

Date of experience: May 15, 2025

Wonderful customer service
February 16, 2025
Previous review

Wonderful customer service.

Date of experience: February 6, 2025
Oklahoma
1 review
0 helpful votes
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Great app
May 26, 2025

Packaged nicely and item in great condition. Their rating of "shows wear" is like new in my opinion.

Date of experience: May 15, 2025
Illinois
1 review
0 helpful votes
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It took a few days to get my order. The bag was sent "In person Signature only". So I missed it two times because UPS missed their time windows and I had other appointments. I called and told your representative I'd take responsibility and they could leave it but, she said she couldn't change it. Totally a first world problem but it was frustrating. She was nice and professional. Bag was good exactly as described.

Date of experience: May 15, 2025

Excellent options
May 17, 2025
Previous review

Excellent options

Date of experience: May 7, 2025
New York
1 review
0 helpful votes
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JACQUEMUS straw shoulder bag
May 26, 2025

I loved my purchase! It was exactly like the pictures and the description.

Date of experience: May 15, 2025
California
1 review
0 helpful votes
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Botega Venata Teen Jodie
May 26, 2025
Updated review

I bought the denim leather tee Jodie in excellent condition. It is lovely and comfortable. I wore it out today and loved it.

Date of experience: May 20, 2025

Great products and easy payment options
April 7, 2025
Previous review

Great products and easy payment options.

Date of experience: March 27, 2025
California
1 review
0 helpful votes
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Amazing as always
May 25, 2025

I've been a customer of Fashionphile for many years. I've sold and purchased and have never been disappointed!

Date of experience: May 15, 2025
Virginia
2 reviews
0 helpful votes
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Fabulous Louis Vuitton tote bag!
May 25, 2025
Updated review

Great selection at reasonable prices for top level designer items - I love my new bag!

Date of experience: May 15, 2025

Greta selection and payment options
November 21, 2024
Previous review

Greta selection and payment options

Date of experience: November 11, 2024
Virginia
1 review
0 helpful votes
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Missing strap
May 25, 2025

I've been purchasing and selling with this company and this is unacceptable. Now I have to pay to ship this back

Date of experience: May 15, 2025
California
1 review
0 helpful votes
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Great all around service
May 25, 2025

I have made purchases as well as sold items. I find fashionphile to be fair, honest and trustworthy. They're incredibly expeditious with both sales and purchases. I highly recommend them.

Date of experience: May 15, 2025
New Jersey
1 review
0 helpful votes
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Great experience!
May 25, 2025

The Chloe bag I bought is in great condition and the packaging was impeccable! The bag to cover and store the tote in came in the box too! I'm very pleased with my experience and purchase.

Date of experience: May 15, 2025
Washington
1 review
0 helpful votes
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I have been purchasing from them for years and have never had a bad experience. My most latest purchase of a Rolex and some Chanel shoes was no different. Lightening fast shipping, very reasonable pricing, and items exactly as described on their site... all around a fabulous purchasing experience.

Date of experience: May 15, 2025
Florida
1 review
0 helpful votes
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Fashionphile Never Disappoints
May 25, 2025
Updated review

My experience with fashionphile has been extremely good. I recently ordered a birkin and when it arrived it was even better than the photos. The packaging, the quality. Everything is just on point every single time. Such a good buying experience

Date of experience: May 15, 2025

Love this place
May 17, 2025
Previous review

Love this place

Date of experience: May 7, 2025
California
1 review
0 helpful votes
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As advertised and super happy. Great packaging, timely delivery and beautiful handbag! Thank you!

Date of experience: May 15, 2025
California
1 review
0 helpful votes
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Perfection!
May 25, 2025

I finally found a beautiful ring to sit perfectly with my grandmother's! I found this one and had to have it! After obsessing all night, I ordered it very early in the morning. Little did I know,, it shipped that same day and I received it the next day! Absolutely gorgeous! I'll be back!

Date of experience: May 15, 2025
Illinois
1 review
0 helpful votes
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I had such a wonderful experience with Fashionphile (again) the wonderful selections of handbags, the friendly personal shoppers, Carly and Kat to just name a few. They answer all of my questions before I settle on a handbag, send me additional photos, and give me their opinions. I love Fashionphile and can't wait for my next purchase.

Date of experience: May 7, 2025
Georgia
1 review
0 helpful votes
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I've made several purchases from Fashionphile and I couldn't be happier with the entire experience. The website is easy to navigate, the product selection is abundant, and the checkout process is smooth and straightforward. What stands out is the exceptional customer service, and quality & authenticity of their items. My items always arrive well packaged, and exactly as described. I highly recommend shopping at Fashionphile! YOU WON'T BE DISAPPOINTED!

Date of experience: May 15, 2025
Ohio
1 review
0 helpful votes
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Always a pleasure!
May 25, 2025
Updated review

Wonderful products that match descriptions - no surprises. Returns, if needed, great!

Date of experience: May 18, 2025

Love this site
May 13, 2025
Previous review

Love this site - truly do!

Date of experience: May 2, 2025