Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of FASHIONPHILE

FASHIONPHILE

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
See all photos
How would you rate FASHIONPHILE?
grey stargrey stargrey stargrey stargrey star

FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

41,330 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Erika C.
Unfollow Erika C.
Share Review
Report Review

Quick and wasy
June 16, 2025

Ordering nd receiving my order was very quick, item was packed in a very nice way, I'll have to say that the pictures where a bit misleading. The purse is beautiful and is I. Good condition but had more wear then it was described, it arrived dirty and in a more used stage then described.

Date of experience: June 6, 2025
Florida
1 review
0 helpful votes
Follow Lidiane S.
Unfollow Lidiane S.
Share Review
Report Review

I love Fashionphile
June 16, 2025

That's my third channel bag from Fashionphile, as always the bag came beautifully perfect as described!

Date of experience: June 6, 2025
New York
1 review
0 helpful votes
Follow Ayanna G.
Unfollow Ayanna G.
Share Review
Report Review

This was my first purchase with Fashionfile I was so happy I was able to score a luxury wishlist item I've been wanting for a long time. The item shipped quickly and I'm grateful I bought it from a reputable site.

Date of experience: June 6, 2025
California
1 review
0 helpful votes
Follow Tommy T.
Unfollow Tommy T.
Share Review
Report Review

Fast shipping excellent products
June 16, 2025

Excellent condition at a fair price came with box and everything as described.

Date of experience: June 5, 2025
Pennsylvania
2 reviews
0 helpful votes
Follow Donna F.
Unfollow Donna F.
Share Review
Report Review

Great job!
June 16, 2025

The experience was exceptional! I always refer to their selection and pricing

Date of experience: June 5, 2025
Florida
1 review
0 helpful votes
Follow Marianela M.
Unfollow Marianela M.
Share Review
Report Review

Excelente experiencia
June 16, 2025

La descripción de la cartera fue exacta, coincidió perfectamente en cuanto a color, estado y medidas

Date of experience: June 5, 2025
New York
1 review
0 helpful votes
Follow Julia K.
Unfollow Julia K.
Share Review
Report Review

Great experience
June 16, 2025
Updated review

Went to make a return and purchase. The process went smoothly. Gigi was super helpful and pleasant. With her help, l was able to find a bag l love. So happy to have a fashionphile store in my area!

Date of experience: June 5, 2025

Color looks different in person
January 4, 2025
Previous review

Cute earrings. The stone is a true blue, website picture looks a warmer, almost turquoise color. Also, l expected the size to be slightly larger. I will return them.

Date of experience: December 25, 2024
Texas
2 reviews
0 helpful votes
Follow Janice T.
Unfollow Janice T.
Share Review
Report Review

Difficult
June 16, 2025
Updated review

Only thing I didn't like I was the delivery of UPS you ask for a signer and UPS makes it difficult for you to receive your package which I wasn't t happy with that at all because if you work or not at home and you can't leave it with a neighbor then what? I did have UPS my choice and you have to pay for that I just didn't like the delivery part

Date of experience: May 26, 2025

The representative Priscilla Hernandez was very kind...
May 26, 2025
Previous review

The representative Priscilla Hernandez was very kind and sweet she assisted me in placing my order Priscilla was very helpful and it was a pleasure working with her thank you again Priscilla

Date of experience: May 16, 2025
California
1 review
0 helpful votes
Follow Stacy K.
Unfollow Stacy K.
Share Review
Report Review

The backpack I ordered had a strong smell that was not listed in description, I returned it. I'm bummed because the item itself was in great condition

Date of experience: June 5, 2025
New York
1 review
0 helpful votes
Follow Marley S.
Unfollow Marley S.
Share Review
Report Review

Fast shipping and amazing product
June 15, 2025

It was my first time buying and I would do it again. The purse came in great condition and I received it very quickly.

Date of experience: June 5, 2025
Nebraska
1 review
0 helpful votes
Follow Jane D.
Unfollow Jane D.
Share Review
Report Review

Fashionphile experience
June 15, 2025

This was my first purchase from Fashionphile. The product is in excellent condition. I will be using Fashionphile again!

Date of experience: June 5, 2025
Virginia
1 review
0 helpful votes
Follow Maria T.
Unfollow Maria T.
Share Review
Report Review

Elegant, Classy, Upscale Bag
June 15, 2025
Updated review

I am really in awe when I received this bag. It is just so classy and impressive. It will be one of my most priced possession.

Date of experience: June 5, 2025

Satisfied with my order.
January 21, 2025
Previous review

Awesome bag, really good buy, shipping was on time, satisfied with my purchase

Date of experience: January 11, 2025
California
1 review
0 helpful votes
Follow Ninoska B.
Unfollow Ninoska B.
Share Review
Report Review

I was a bit hesitant but I'm glad I went through with my purchase because my item is just as described had been looking all over for this item 10/10

Date of experience: June 5, 2025
New York
1 review
0 helpful votes
Follow Kevin F.
Unfollow Kevin F.
Share Review
Report Review

Would not buy again
June 15, 2025

Item in described condition except for bad odor. Gross! It should have been disclosed in the description. This is the 2nd time I feel duped by Fashionphile.because they did not disclose a key factor. I will NOT be buying from them again.

Date of experience: June 5, 2025
Arizona
1 review
0 helpful votes
Follow Lourdes D.
Unfollow Lourdes D.
Share Review
Report Review

My dream bag 💼
June 14, 2025

My second purchase with you!
I totally love both bags!
Excellent quality and excellent value Fast shipping Thank you 🙏

Date of experience: June 4, 2025
California
1 review
0 helpful votes
Follow Megan F.
Unfollow Megan F.
Share Review
Report Review

Love it!
June 14, 2025

Shipping was fast and my bag is in nearly pristine condition!

Date of experience: June 4, 2025
Pennsylvania
1 review
0 helpful votes
Follow Trina M.
Unfollow Trina M.
Share Review
Report Review

Beautiful bag
June 14, 2025

Item arrived on time and it was beautiful!
Seamless transaction.

Date of experience: June 4, 2025
Texas
1 review
0 helpful votes
Follow Marc H.
Unfollow Marc H.
Share Review
Report Review

The watch was great! Another score!
June 14, 2025
Updated review

Everything was as planned. Great purchase. Wish shipping was faster but Gucci $#*! is always dope when it shows up from Fashionphile.

Date of experience: June 4, 2025

Easy and fast
June 6, 2025
Previous review

Easy and fast

Date of experience: May 27, 2025
Florida
1 review
0 helpful votes
Follow Kelly F.
Unfollow Kelly F.
Share Review
Report Review

Better than expected!
June 14, 2025

Merchandise was in excellent condition, love what I bought, fast shipping and great prices. Will buy from here again!

Date of experience: June 4, 2025
Tennessee
1 review
0 helpful votes
Follow Virginia S.
Unfollow Virginia S.
Share Review
Report Review

I'm very happy with my purchase!
June 14, 2025

Easy as one two three /quick delivery for purchases/ Keeping you informed about when your delivery time

Date of experience: June 9, 2025