Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of FASHIONPHILE

FASHIONPHILE

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
See all photos
How would you rate FASHIONPHILE?
grey stargrey stargrey stargrey stargrey star

FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

41,330 reviews

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
Follow Debra L.
Unfollow Debra L.
Share Review
Report Review

Great experience, love, love, love the bag I purchased. Will shop with them again.

Date of experience: June 22, 2025
Florida
1 review
0 helpful votes
Follow Brandi S.
Unfollow Brandi S.
Share Review
Report Review

Brand new In box!
July 2, 2025
Updated review

I love fashionphile you can find great deals on brand new items. Even some of the real love items are well taken care of and vetted. I trust the description and condition.

Date of experience: June 22, 2025

MY BAG IS PERFECT!
September 1, 2024
Previous review

Love my new bag!
Description of the bag was perfect. I have never been disappointed with my fashionfile purchases!

Date of experience: August 22, 2024
California
1 review
0 helpful votes
Follow Arianne S.
Unfollow Arianne S.
Share Review
Report Review

First time using Fashionphile
July 2, 2025

Quick delivery and an easy process from start to finish. Happy with my purchase. I would definitely order something from Fashphile again.

Date of experience: June 22, 2025
Arizona
1 review
0 helpful votes
Follow Melanie P.
Unfollow Melanie P.
Share Review
Report Review

Very happy with my purchase!
July 2, 2025

This was my first time purchasing and it was a great experience! The process was simple, I received my item in a timely manner and it was very nicely packaged. Everything was communicated throughout and the Chanel item was exactly as described. I will definitely purchase from Fashionphile again and highly recommend!

Date of experience: June 22, 2025
Nevada
1 review
0 helpful votes
Follow Leticia S.
Unfollow Leticia S.
Share Review
Report Review

This is my second purchase from Fashionphile, and I'm very pleased with both. My bag arrived earlier than expected, and I will definitely shop here again."

Date of experience: June 21, 2025
Kentucky
1 review
0 helpful votes
Follow Lauren W.
Unfollow Lauren W.
Share Review
Report Review

My dream bag
July 2, 2025
Updated review

So happy I found this bag! It came so quickly and looks perfect!

Date of experience: June 21, 2025

Really happy with my experience, super easy!
June 24, 2025
Previous review

Really happy with my experience, super easy!

Date of experience: June 14, 2025
California
1 review
0 helpful votes
Follow Amanda H.
Unfollow Amanda H.
Share Review
Report Review

Better Prices and Presentation
July 2, 2025

Love my purchase. I returning a similar item (which cost $500 more on a competitor's site). The shipping was quick and the presentation was also much better than the competitors. I am pleasantly surprised and will buy again from this site.

Date of experience: June 21, 2025
Wisconsin
1 review
0 helpful votes
Follow Claudia G.
Unfollow Claudia G.
Share Review
Report Review

Confiable
July 2, 2025

Recomiendo el sitio para comprar, supero mis expectativas la bolsa. No esperaba un producto de segunda mano en excelentes condiciones casi NUEVO como el que recibĂ­.

Date of experience: June 21, 2025
Illinois
1 review
0 helpful votes
Follow Kerri C.
Unfollow Kerri C.
Share Review
Report Review

Love my new bag
July 1, 2025

Love my new bag! It's so clean, looks new on the inside and outside. Better than I anticipated!

Date of experience: June 21, 2025
Arizona
1 review
0 helpful votes
Follow Shon P.
Unfollow Shon P.
Share Review
Report Review

Perfect fit, perfect description
July 1, 2025
Updated review

I was looking for a specific style and dimensions to fit some of my travel items. This fit the bill! Perfect case. Thanks for including all the right details.

Date of experience: June 21, 2025

Easy to navigate whether web or app
June 23, 2025
Previous review

Easy to navigate whether web or app. Easy ordering process. Great shipping experience.

Date of experience: June 13, 2025
Missouri
1 review
0 helpful votes
Follow Ann R.
Unfollow Ann R.
Share Review
Report Review

Very Happy
July 1, 2025

Enjoyed my first experience purchasing a luxury handbag. Bag was exactly as pictured when received and very happy with my purchase.

Date of experience: June 21, 2025
Maryland
1 review
0 helpful votes
Follow Kiera T.
Unfollow Kiera T.
Share Review
Report Review

Fasted shipping ever!
July 1, 2025

I'll will definitely be a returning customer. I overall had a great experience. I found the bag that I have been eyeing for a long time and it was in my price range. In order it on Tuesday and it was delivered to my house Friday.

Date of experience: June 21, 2025
California
1 review
0 helpful votes
Follow CRYSTAL D.
Unfollow CRYSTAL D.
Share Review
Report Review

It was great we needed to help replace the back for a client and everybody was super helpful and the quality came perfectly as described and shipped quickly

Date of experience: June 21, 2025
Georgia
1 review
0 helpful votes
Follow Stephanie G.
Unfollow Stephanie G.
Share Review
Report Review

Everything as expected
July 1, 2025

The item was as described and I am happy with it! I got a welcome coupon which was great. The item shipped very quickly and arrived in just two day. Experience was great. Thank you.

Date of experience: June 21, 2025
Pennsylvania
1 review
0 helpful votes
Follow Leslie B.
Unfollow Leslie B.
Share Review
Report Review

Excellent!
July 1, 2025

I love my bag! I love the service! I will be buying from here again

Date of experience: June 20, 2025
Florida
1 review
0 helpful votes
Follow Kelli P.
Unfollow Kelli P.
Share Review
Report Review

5 star
July 1, 2025

Great experience as always. Will continue to make purchases

Date of experience: June 21, 2025
Massachusetts
1 review
0 helpful votes
Follow Nancy S.
Unfollow Nancy S.
Share Review
Report Review

Wanted this bag for years
July 1, 2025

Found the bag I have been wanting in great shape for an excellent price and it arrived in days. What more can someone ask for?

Date of experience: June 21, 2025
New York
1 review
0 helpful votes
Follow Victoria G.
Unfollow Victoria G.
Share Review
Report Review

Happy with purchase
July 1, 2025

My LV bag came fast and in perfect condition. I looked everywhere and didn't find any issues. Not to mention I saved about $1,500 on top

Date of experience: June 21, 2025
Texas
1 review
0 helpful votes
Follow Kristal M.
Unfollow Kristal M.
Share Review
Report Review

Always quick
July 1, 2025
Updated review

The transaction was seamless. Got what I expected and it was in great condition.

Date of experience: June 21, 2025

So easy to look for things
September 22, 2024
Previous review

So easy to look for things

Date of experience: September 12, 2024
Cyprus
1 review
0 helpful votes
Follow Rashida C.
Unfollow Rashida C.
Share Review
Report Review

Too Tier
July 1, 2025

My experience has been amazing so far. Shipping times are fast, the packaging is great. The products have been as described. This has definitely been a great experience and I will continue shopping and recommending FashionPhile.

Date of experience: June 20, 2025