Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of FASHIONPHILE

FASHIONPHILE

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
See all photos
How would you rate FASHIONPHILE?
grey stargrey stargrey stargrey stargrey star

FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

41,330 reviews

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
Follow Jay C.
Unfollow Jay C.
Share Review
Report Review

I enjoy browsing Fashionphile but the prices just get higher and higher. It's also inconsistent across the same brands, and inventory doesn't seem to get added that often. They list multiples of the same style and that clogs up finding gems. Occasionally I find an amazing item at a great price, as with my most recent purchase. I appreciate how quick shipping is as well. Selling is a complete waste of time unless you are absolutely desperate, and willing to accept pennies on the dollar for your items.

Date of experience: June 26, 2025
Texas
1 review
0 helpful votes
Follow Cinthya B.
Unfollow Cinthya B.
Share Review
Report Review

Received my order
July 6, 2025

Everything is satisfying with my purchase and I have no further issues

Date of experience: June 26, 2025
California
1 review
0 helpful votes
Follow Ebony B.
Unfollow Ebony B.
Share Review
Report Review

Exceptional
July 6, 2025
Updated review

Each item that Ive received looks exactly as listed in the photos. I (only) purchase Excellent, NEW or Giftable condition. My items look practically NEW

Date of experience: June 26, 2025

Excellent
April 21, 2025
Previous review

Excellent. I've made a few purchases over the years. Each item was new or in exceptional condition

Date of experience: April 11, 2025
AE
1 review
0 helpful votes
Follow Nora A.
Unfollow Nora A.
Share Review
Report Review

Great Company!
July 6, 2025

I highly recommend Fashionpile as I trust their authentication process and received my Loewe bag in exact described condition. Shipping was also really quick.

Date of experience: June 26, 2025
New Jersey
1 review
0 helpful votes
Follow Irene C.
Unfollow Irene C.
Share Review
Report Review

Overall good. Quick sipping
July 6, 2025

If provide product images more it will be better to understand. The original box was missing a little disappointed.

Date of experience: June 26, 2025
Texas
1 review
0 helpful votes
Follow Brian E.
Unfollow Brian E.
Share Review
Report Review

Item received as described!
July 6, 2025
Updated review

Flawless shopping experience, smooth transaction and item received as described!

Date of experience: June 25, 2025

Quick check out!
June 14, 2025
Previous review

Quick check out!

Date of experience: June 3, 2025
Texas
1 review
0 helpful votes
Follow Cee P.
Unfollow Cee P.
Share Review
Report Review

Toiletry 26
July 6, 2025

My bag arrived quicker than expected and in excellent condition! Thanks Fashionphile!

Date of experience: June 23, 2025
California
1 review
0 helpful votes
Follow Grissel I.
Unfollow Grissel I.
Share Review
Report Review

Perfect little item!
July 6, 2025

Loved it. Better than I expected. Item said excellent but it looks brand new.

Date of experience: June 25, 2025
California
1 review
0 helpful votes
Follow Susie L.
Unfollow Susie L.
Share Review
Report Review

Purse finds!
July 6, 2025

Description of items is topnotch! Love the way everything is categorized easy to find and also that theirs so many options to choose from!

Date of experience: June 25, 2025
Minnesota
1 review
0 helpful votes
Follow Renee A.
Unfollow Renee A.
Share Review
Report Review

Not as described
July 6, 2025

I purchased a Gucci cosmetic they was described as excellent condition. Sadly the condition was far from excellent. Had I known the condition of the inside, I would have never purchased. Waste of expedited shipping.

Date of experience: June 25, 2025
North Carolina
1 review
0 helpful votes
Follow Sarah H.
Unfollow Sarah H.
Share Review
Report Review

Gorgeous bag
July 6, 2025

Bag was accurately described - excellent condition. Not sure I'll ever buy new again.

Date of experience: June 25, 2025
Illinois
1 review
0 helpful votes
Follow Monica B.
Unfollow Monica B.
Share Review
Report Review

So happy!
July 6, 2025

My LV Totally is in excellent condition! I'm so happy to have it. I will be purchasing from FashionPhile again!

Date of experience: June 25, 2025
California
1 review
0 helpful votes
Follow Dove S.
Unfollow Dove S.
Share Review
Report Review

Love it!
July 6, 2025

I've wanted this bag for quite awhile and finally splurged for my birthday. I was reassured with Fashionphile's return policy. The bag is in perfect condition, exactly what I wanted and I love it! I will definitely trust them with future purchases.

Date of experience: June 25, 2025
Ohio
1 review
0 helpful votes
Follow Kristen S.
Unfollow Kristen S.
Share Review
Report Review

Fast shipping g
July 5, 2025

Item exactly as described. Item was in great city dutton. The value for the price is good.

Date of experience: June 25, 2025
Pennsylvania
1 review
0 helpful votes
Follow Katanah G.
Unfollow Katanah G.
Share Review
Report Review

LV Wallet
July 5, 2025
Updated review

I ordered the LV damier ebene clemence wallet-cherry. Perfect for my Alma PM bag! I definitely would recommend fashionphile!

Date of experience: June 25, 2025

Good merchandise
January 2, 2025
Previous review

Good merchandise

Date of experience: December 23, 2024
New Hampshire
1 review
0 helpful votes
Follow Robin G.
Unfollow Robin G.
Share Review
Report Review

Condition was described well.
July 5, 2025

It was as described, came in a timely fashion, packaging was good.

Date of experience: June 25, 2025
New York
1 review
0 helpful votes
Follow Stephie B.
Unfollow Stephie B.
Share Review
Report Review

Love it
July 5, 2025
Updated review

I had been looking for this necklace for sometime. I purchased the bracelet a while ago and had never been able to find the necklace until now. I am so happy to have been able to complete my set. Love, love, love my purchase

Date of experience: June 30, 2025

My overall experience is good and products purchased were in good condition. However, although sizes were mentioned, the last order the items looked to be of decent sizes. Necklace was small as well the purse was too even though items were described by associate as being the same size as a previous purchase.

Date of experience: February 14, 2025
Washington
1 review
0 helpful votes
Follow Kristie T.
Unfollow Kristie T.
Share Review
Report Review

5 stars
July 5, 2025

Excellent experience. Product exactly as stated. Will buy again.

Date of experience: June 25, 2025
Texas
1 review
0 helpful votes
Follow Trischelle G.
Unfollow Trischelle G.
Share Review
Report Review

Great experience
July 5, 2025

Fast shipping and great customer service service quality of merchandise.

Date of experience: June 25, 2025
Illinois
1 review
0 helpful votes
Follow Angelina V.
Unfollow Angelina V.
Share Review
Report Review

AMAZING!
July 5, 2025
Updated review

This is my second time ordering from Fashionphile and I don't know what I've done without it for this long! My order came so quick and in perfect condition. It was also beautifully wrapped and handled well. I'm so happy with my purchase that I just made another one!

Date of experience: June 25, 2025

Love it so much
July 12, 2024
Previous review

Love it so much

Date of experience: July 2, 2024