Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I enjoy browsing Fashionphile but the prices just get higher and higher. It's also inconsistent across the same brands, and inventory doesn't seem to get added that often. They list multiples of the same style and that clogs up finding gems. Occasionally I find an amazing item at a great price, as with my most recent purchase. I appreciate how quick shipping is as well. Selling is a complete waste of time unless you are absolutely desperate, and willing to accept pennies on the dollar for your items.
Everything is satisfying with my purchase and I have no further issues
Each item that Ive received looks exactly as listed in the photos. I (only) purchase Excellent, NEW or Giftable condition. My items look practically NEW
Excellent. I've made a few purchases over the years. Each item was new or in exceptional condition
I highly recommend Fashionpile as I trust their authentication process and received my Loewe bag in exact described condition. Shipping was also really quick.
If provide product images more it will be better to understand. The original box was missing a little disappointed.
Flawless shopping experience, smooth transaction and item received as described!
My bag arrived quicker than expected and in excellent condition! Thanks Fashionphile!
Loved it. Better than I expected. Item said excellent but it looks brand new.
Description of items is topnotch! Love the way everything is categorized easy to find and also that theirs so many options to choose from!
I purchased a Gucci cosmetic they was described as excellent condition. Sadly the condition was far from excellent. Had I known the condition of the inside, I would have never purchased. Waste of expedited shipping.
Bag was accurately described - excellent condition. Not sure I'll ever buy new again.
I've wanted this bag for quite awhile and finally splurged for my birthday. I was reassured with Fashionphile's return policy. The bag is in perfect condition, exactly what I wanted and I love it! I will definitely trust them with future purchases.
Item exactly as described. Item was in great city dutton. The value for the price is good.
I ordered the LV damier ebene clemence wallet-cherry. Perfect for my Alma PM bag! I definitely would recommend fashionphile!
It was as described, came in a timely fashion, packaging was good.
I had been looking for this necklace for sometime. I purchased the bracelet a while ago and had never been able to find the necklace until now. I am so happy to have been able to complete my set. Love, love, love my purchase
My overall experience is good and products purchased were in good condition. However, although sizes were mentioned, the last order the items looked to be of decent sizes. Necklace was small as well the purse was too even though items were described by associate as being the same size as a previous purchase.
Excellent experience. Product exactly as stated. Will buy again.
Fast shipping and great customer service service quality of merchandise.
This is my second time ordering from Fashionphile and I don't know what I've done without it for this long! My order came so quick and in perfect condition. It was also beautifully wrapped and handled well. I'm so happy with my purchase that I just made another one!
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

