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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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California
1 review
0 helpful votes
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Love It
August 24, 2021

This is my first Chanel bag and it's in great condition! The only negative (which is UPS' fault) is that they said it required me to sign for it, but they just rang my doorbell and dropped it off. Sort of disconcerting considering the price of the item. Fashionphile was great though and thought the experience was seamless.

Date of experience: August 24, 2021
Georgia
1 review
0 helpful votes
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Another GREAT Fashionphile Purchase
August 22, 2021

As usual, Fashionphile did not disappoint! Item as described (better than described) with prompt delivery!

Date of experience: August 22, 2021
Texas
1 review
0 helpful votes
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Perfect
August 21, 2021

Thanks i love my bag! Everything was perfect and arrives very quickly

Date of experience: August 20, 2021
Illinois
1 review
0 helpful votes
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Received my LV bag as expected!
August 19, 2021

So excited to receive my bag! It looks amazing! Love how it really looks new. It came in a nice dust bag which is a bonus! I'm so glad I invest in a good bag from a perfectly good company.

Date of experience: August 19, 2021
Georgia
1 review
0 helpful votes
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Amazing Experience
August 20, 2021

The item I purchased was in pristine condition and just as described! It shipped quickly and the unboxing was fabulous! Even though it came with the original dust bag, it was placed into a new dust bag for shipping!

Date of experience: August 19, 2021
Illinois
1 review
0 helpful votes
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Arrived on time.
August 19, 2021

Im happy with my purchase. It was good and honest translation.

Date of experience: August 19, 2021
District of Columbia
1 review
0 helpful votes
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These were a steal!
August 19, 2021

The shoes I ordered are in almost perfect condition and they were marked as "very good". I will definitely be purchasing from Fashionphile again!

Date of experience: August 19, 2021
Washington
1 review
0 helpful votes
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So happy!
August 19, 2021

Arrived on time! Beautiful watch and really loved.

Date of experience: August 18, 2021
Illinois
1 review
0 helpful votes
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Good
August 18, 2021

Everything is great! Just wish to see a better outside look of the parcel! Inside looks great!

Date of experience: August 18, 2021
Massachusetts
1 review
0 helpful votes
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Mini palm springs
August 18, 2021

Item was as described (i love it!) only reason for not giving 5 stars is it took a long time to arrive though (almost 2 weeks) regardless fashionphile is still my favorite place to buy luxury!

Date of experience: August 18, 2021
Jamaica
1 review
0 helpful votes
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Love it
August 18, 2021

I absolutely love my experience working with the company.

Date of experience: August 17, 2021
Minnesota
1 review
1 helpful vote
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Follow Up
September 16, 2021

The item is as described and purchase process very easy.

As this was my first purchase here, I'm slightly disappointed with the lack of communication and shipping timeframe — which was delayed significantly. I ordered on 8/3 and received 8/14.

The 30-days should be honored from when the item is delivered considering the major delay.

I only have received more info about shipping after reaching out via DM on IG when I didn't receive info support via email.

Date of experience: August 17, 2021
New Jersey
1 review
0 helpful votes
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Happy with my purchase
August 17, 2021

My experience with Fashionophile has been positive. They have an amazing team that provides a great support. I'm very happy with the item I bought and it matches with what they showed on the site and meets my expectations. Truly happy with the purchase

Date of experience: August 17, 2021
Iowa
1 review
0 helpful votes
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Fast, easy and perfect!
August 15, 2021

I absolutely love my bag! The whole experience was so easy. I got it faster then I thought and loved that I had to sign for it instead of them just leaving it at my door. My purse is better then I expected and perfect! Definitely will use again and recommend to my family and friends!

Date of experience: August 15, 2021
New York
1 review
0 helpful votes
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Celine Trio Bag
August 15, 2021

The bag came in perfect condition within 2 days. I appreciate that it was accurately depicted in the description and I LOVE my new bag!

Date of experience: August 15, 2021
New York
1 review
0 helpful votes
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Perfect hue of blue
August 13, 2021

I am extremely happy with my LV purchase from Fashionphile, service was quick and product quality is prestine.

Date of experience: August 13, 2021
Georgia
1 review
0 helpful votes
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I have ordered from FASHIONPHILE for years with wonderful experiences. However, after my recent purchase I was unable to reach customer service for post order issues even after waiting an hour on hold my first attempt and an hour and forty-five minutes on hold my second attempt. I gave up and resorted to emailing customer service. Excellent service before and during placing my order, abysmal after my order was confirmed. Please make changes to go back to your old ways, FASHIONPHILE!

Date of experience: August 13, 2021
South Carolina
1 review
0 helpful votes
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Great place for many purchases
August 13, 2021

Love my purse! As described! Shipping was very fast! It was not my first time, and won't be my last time buying from FASHIONPHILE!

Date of experience: August 12, 2021
California
1 review
0 helpful votes
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Lavender Louis Vuitton Wallet
August 12, 2021

Great! Definitely will purchase from you guys again!

Date of experience: August 12, 2021
New York
1 review
1 helpful vote
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Great, except for delivery
September 11, 2021

I've used Fashionphile a few times. I have always enjoyed the experience and the products. This was the first time that I was disappointed. Not in the quality of the item, but in the way it arrived. The Box was beaten to crap. It looked like people had been using it as a soccer ball. Pictures are attached. There were tears in the box where moisture could have gotten in and really wreaked the bag.

It is definitely something I am going to remember for the future.

Date of experience: August 12, 2021