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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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Florida
1 review
0 helpful votes
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My wallet has exceeded my expectations!
November 14, 2021

I had an amazing experience. I was able to find what I was looking for. My order arrived quickly.

Date of experience: November 13, 2021
California
1 review
0 helpful votes
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Even better than expected!
November 13, 2021

My first order from FASHIONPHILE has been a great experience. I was able to get a purse for a quarter of the price of brand new and it is in excellent condition. It was packaged nicely and securely and was in even better condition than expected. I also love the 30 day return policy. To me, this says they stand by their products and ensure customer satisfaction.

Date of experience: November 12, 2021
Ohio
2 reviews
0 helpful votes
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Amazing Burberry bag
November 12, 2021

Beautiful bag and incredible shopping experience! This was my first experience with FASHIONPHILE and I could not be more pleased. Very professional!

Date of experience: November 12, 2021
Colorado
1 review
0 helpful votes
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Better Than Described
November 12, 2021

Love my new Prada bag. Bag came exactly as described. This is my 3rd time ordering from FASHIONPHILE. I've never had any problems with my purchases.

Date of experience: November 11, 2021
Georgia
1 review
0 helpful votes
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Graceful PM
November 12, 2021

I absolutely love my purchase! My bag was in excellent condition just as described.

Date of experience: November 11, 2021
Louisiana
1 review
0 helpful votes
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I love my purchase
November 11, 2021

The packaging was nice and my product looks just like new…I now trust them and will be purchasing more in the future

Date of experience: November 11, 2021
Illinois
1 review
0 helpful votes
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Great experience
November 11, 2021

The bag was in better condition than described which is a very pleasant surprise. Packaging was very well done as well.

Date of experience: November 11, 2021
California
1 review
0 helpful votes
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Great
November 11, 2021

The experience is okey hopefully in near future i will be able to change the address or last minutes i can request the address

Date of experience: November 10, 2021
Texas
1 review
0 helpful votes
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Great purchase!
November 11, 2021

Great experience. Product as described. Love the payment plan. Fast shipping.

Date of experience: November 10, 2021
Kuwait
1 review
0 helpful votes
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A must try experience
November 8, 2021

Am very pleased with the application and the services, I could find every rare and difficult pieces, the reservation method, the packaging,
This is my second time and not the last
Thanks FASHIONPHILE

Date of experience: November 8, 2021
Tennessee
1 review
0 helpful votes
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First order was canceled
December 8, 2021

I initially purchased two bags and was charged immediately but over a week had passed and no shipment or movement on my order. When I emailed asking for status, I was told they tried to call me (I wasn't aware) for verification? Because I never answered those calls they decided to cancel my entire order and make the items available again to the public. I then get an email saying that I can repurchase if I wanted but by the time I got to on of the items, it was already purchased by someone and unavailable to me…. I just feel like the situation was handled super poorly on fashionphiles part. I did reorder one of the bags and it was shipped out immediately and they didn't seem to need verification for that. So I'm not sure what exactly was the reasoning for the initial cancellation

Date of experience: November 8, 2021
New Jersey
1 review
0 helpful votes
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Chanel
November 6, 2021

Great, items as stated. Arrived timely, packaged neatly in original box and dust bag. Signature confirmation required for delivery which was great to avoid any issues. Will definitely purchase more items for the right price!

Date of experience: November 6, 2021
Washington
1 review
2 helpful votes
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Listed item said it was 9.5 x 5.5 bag arrived 3.5 x 5.5! This was false advertising and nobody has contacted me or emailed, just a generic response that says how to return! Why should I pay for return shipping when this was a HUGE mistake on their part, the item I bought was advertised as 9.5 x 5.5 and they sent me the smaller size 5.5 x 3.5 LV pochette! Dont buy it! It is NOT the size they say it is and they wont even respond to customer service inquiries.

Date of experience: November 6, 2021
Lauren L. FASHIONPHILE Rep
over a year old

Our apologies for the mixup, we have FREE return shipping, no questions asked. We hope you'll consider shopping with us again.

Mexico
1 review
0 helpful votes
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I thought fashionphile was going to charge me automatically month by month, not when I decided to pay all of it.

Date of experience: November 5, 2021
New York
2 reviews
0 helpful votes
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Great purchase
November 3, 2021

I purchased a Hermès Calvi duo pouch and am thrilled—just as described and fast shipping. Another great FASHIONPHILE buy!

Date of experience: November 3, 2021
Canada
1 review
0 helpful votes
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Love it!
November 3, 2021

Order, shipping (international) and delivery was seedless - product was as stated, in excellent condition.

Date of experience: November 3, 2021
California
2 reviews
0 helpful votes
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Beautiful Prada wristlet
November 3, 2021

Product arrived in mint condition and as described.

Date of experience: November 3, 2021
Maryland
1 review
0 helpful votes
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Fabulous
November 2, 2021

From the packaging the notifications and descriptions of the shoes. I would definitely shop again. By the way I love the actual file.

Date of experience: November 2, 2021
Maryland
1 review
0 helpful votes
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Great selections
November 2, 2021

I've ordered few items with FASHIONPHILE and it's always an ease to make purchase. I love the layaway and sell back options. I just wish the layaway is a little longer atleast 3 months instead of 2 months.

Date of experience: November 2, 2021
California
1 review
0 helpful votes
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Gucci Handbag
October 31, 2021

I knew the bag I wanted an followed three different sites for best deal. Ended up purchasing from Fashionphile as they had exactly what I wanted and also had a return policy if I wasn't satisfied. I received my Gucci bag yesterday and couldn't be more thrilled! Packaging was professional, the bag was in excellent condition and customer service was there to help me when requesting a follow up on shipping date. Would definitely recommend.

Date of experience: October 31, 2021