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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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District of Columbia
1 review
0 helpful votes
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Excellent
April 12, 2022

Perfect Experience! Quick, Perfect Condition as depicted in the photos

Date of experience: April 12, 2022
New York
1 review
0 helpful votes
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Marc Jacobs bag
April 12, 2022

Got it, brand new with authentication card and dust bag from fashionphile and Marc Jacobs.

Date of experience: April 12, 2022
Tennessee
1 review
0 helpful votes
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Love it!
April 12, 2022

Very satisfied and happy with my first purchase. Till my next one. Thank you

Date of experience: April 12, 2022
New Jersey
1 review
0 helpful votes
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I'm happy!
April 11, 2022

My Gucci bag arrived very quickly. The bag is just as described!

Date of experience: April 11, 2022
Texas
1 review
0 helpful votes
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I'll start by saying that I like the purse i got. I am only disappointed that some of its flaws were not disclosed on the listing though. I've never purchased through this platform and one of the reasons i was comfortable doing so was their return policy (30 day refund). It was my mistake for not reading the small print; they do charge a 10% return fee, you pay for the shipment back and you have to have the tags on, otherwise the item is not eligible. Buyer Beware.
My purse overall looked like it was presented and i knew what to look for as far as the disclosed flaws, however, a few days after i received it i noticed that the handles were separating. Considering the high price tag, i would have appreciated having all flaws disclosed before i purchased it.

Date of experience: April 10, 2022
Texas
1 review
0 helpful votes
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Good service
April 10, 2022

Custom service was great when running into an issue

Date of experience: April 10, 2022
Florida
1 review
0 helpful votes
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Love my bag!
April 10, 2022

My bag was immaculate! Just as described. I used the payments which was perfect for me. I will be a returning customer.
(PS - already received compliments!)

Date of experience: April 10, 2022
Virginia
1 review
0 helpful votes
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Great First Experience
April 10, 2022

My handbag is gorgeous and looks brand new. Better than expected

Date of experience: April 9, 2022
California
1 review
0 helpful votes
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Perfect!
April 9, 2022

Excellent process and delivery of my order. Packaging was excellent and my handbag is beautiful.

Date of experience: April 9, 2022
Canada
1 review
0 helpful votes
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Fashion File is awesome
April 9, 2022

I recently purchased YSL espadrilles and they are exactly as listed and in perfect condition. Thank You! This was my 3rd purchase from Fashion File and I'm very pleased with the accuracy of the listings, quality and selection of items and speed of delivery.

Date of experience: April 9, 2022
New York
1 review
0 helpful votes
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Used Celine tote
April 9, 2022

Great bag, super fast shipping, arrived in two days. Nicely packaged too

Date of experience: April 9, 2022
Florida
1 review
0 helpful votes
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Love Love my bag
April 9, 2022

Fast shipping and its like new condition, looks like it was never used... Its a perfect summer bag

Date of experience: April 8, 2022
California
1 review
1 helpful vote
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Fashionphile shipped super fast as usual, they about about that! I'm not sure if it's because of the volume of things they sell, but the attention to the details of the bags can be lacking. The Chanel mini in so black that I ordered had some food or something stuck in the bag. Maybe it's easily wiped off, but spending $6500 for a bag with food remnants did not sit well with me.

Date of experience: April 8, 2022
Texas
1 review
0 helpful votes
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Great
April 8, 2022

Shipped item and arrived quickly. Condition as described.

Date of experience: April 8, 2022
Florida
1 review
0 helpful votes
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Lv purse
April 8, 2022

Good experience, came quickly and I love the size of the purse. Thank you so much!

Date of experience: April 8, 2022
Florida
1 review
0 helpful votes
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Love It!
April 8, 2022

Fast Shipping and the bag is in great condition considering it being 12 years old.

Date of experience: April 8, 2022
Texas
2 reviews
0 helpful votes
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Satisfied Customer!
April 8, 2022

I received my order, it's so nice, I am pleased and very happy. The order came in a very decent time. All positive! Thank you!

Date of experience: April 8, 2022
Nevada
1 review
0 helpful votes
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Gucci Belt
April 8, 2022

I got an amazing deal on this Gucci Belt so that was the great part. However, I called left messages. Sent them messages via messenger, via every way possible asking them to hold off on shipping the belt do to us being out of town. To make matters worse 8 never received an email saying the belt was being shipped. I checked the website and it had been shipped. At this point, I had two missed deliveries and I tried to get UPS to hold it at their location but that wasn't an option due to the way it was sent (signature requested). Luckily, I caught the UPS man on the 3rd attempt and was able to get him via our ring camera to deliver it to my neighbor. If not, it would have been sent back to fashionphile. There needs to be more shopping options for buyers. Not everyone is home all day and able to sign for a package.

Date of experience: April 8, 2022
Georgia
1 review
0 helpful votes
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Louis Vuitton 25" speedy
April 8, 2022

Excellent service. Will recommend to friends and family.

Date of experience: April 8, 2022
Florida
1 review
0 helpful votes
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Love my New Carry On!
April 8, 2022

Your items are always on point and description on wear and tear is good. Very happy with my purchase.

Date of experience: April 8, 2022