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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Not happy with merchandise it looked better in picture than when I received it
Item received in less than a week and in good condition. Thank you!
More than I expected honestly, the bag condition was listed as "very good" I'd say it's in excellent condition - no smell, lovely leather the scratches are very minor barely noticeable. Beautiful packaging too. It was my first time buying pre loved and I was quite sceptical. Now I'm very open to exploring the market more
Easy experience great support fast delivery. Genuine authentic piece was delivered as described in excellent condition. Beautiful zip wallet. I'm in love and would recommend the site to friends and family
The bag is in "good" condition as noted in the description. There was some color bleed onto the white that I think they could have better described/pictured. Overall I am happy with my purchase and have already received many compliments. I think I received a very fair price for the bag and it's condition. I will be a return customer.
The purse itself is great, as described. The deliver… not so much. They did not ask for sunbathe and the tape was broken/ripped.
Easy to buy and thorough checks for safety. No issues. Purse was as shown
I recently order a red Chanel rectangular mini flap bag. I own a new black lamb skin Chanel mini flap so I am vey familiar with the bag. It was quite a bit over retail, but listed as giftable condition, and I knew it would be impossible to find this bag at a boutique. I knew the minute that I took the bag out of the dust bag that it was fake. This purse was made of plastic or vinyl and had a horrible chemical smell. The inside was as bad as the outside of the bag. The quilts were not puffy, they were wrinkled and had dents in them. This bag was a bad fake. I took photos of my real Chanel bag next to this cheap fake and the difference is remarkable. Fashionphile's response was that they stand behind their authenticators. I suspect that no authenticator actually saw this bag. I have sent the bag back but would like for Fashionphile to admit they made a mistake and sent me a cheap Chanel replica! I will never buy from them again. They will sell expensive replicas and they do not take responsibility for their mistakes.
I spoke with a personal shopper to review my bag closely to ensure that the description and photos online were accurate. When speaking a personal shopper I asked them to examine all four of the corners on this bag and let me know if they were pristine or scuffed etc. They said that all four corners were immaculate. I was shocked to see that two of the corners were awfully chewed up upon receipt of the bag. This is something I would have spotted right away if I were in a store. Their photos online are deceiving and they lie about the condition.
Nice bag, easy service, looks as shown. Would recommend
Wonderful experience. Very easy and fast process. Scarf was received in new condition just as stated in description.
The entire purchase process was fantastic. The items were beautiful and better than described. The packaging gave me a true unboxing experience. I will definitely be purchasing with you again.
Everything was as described and completed quickly.
Thank you
The bag is in a good condition like a description that show on the website!
Recommend!
It was a great experience! I was a little uneasy about it at first. Not knowing what to expect. But, Bag was beautiful! It was an easy purchase and they shipped it fast. I will shop with them again.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

