Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of FASHIONPHILE

FASHIONPHILE

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
See all photos
How would you rate FASHIONPHILE?
grey stargrey stargrey stargrey stargrey star

FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

41,329 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Naydovich E.
Unfollow Naydovich E.
Share Review
Report Review

Another beautiful bag
July 30, 2025

Easy to navigate through website, very good description of the items, huge variety. It's always pleasure to have business with FASHIONPHILE!

Date of experience: July 24, 2025
New York
1 review
0 helpful votes
Follow null
Unfollow null
Share Review
Report Review

Perfect condition
July 30, 2025

Fast delivery. Bag as described. I'm a very happy customer.

Date of experience: July 19, 2025
New York
1 review
0 helpful votes
Follow Kelly G.
Unfollow Kelly G.
Share Review
Report Review

Great item
July 30, 2025

The item says "shows wear" i was so skeptical to purchase it, i don't want something thats worn out and pay thousands. Pretty surprised to received the item which appears to be looking pristine. Im inlove with my purchase item.

Date of experience: July 19, 2025
Ohio
1 review
0 helpful votes
Follow Laura M.
Unfollow Laura M.
Share Review
Report Review

Amazing bag, I'm so happy!
July 30, 2025

My standards must be pretty low because when Fashionphile says "shows wear" well ya could've fooled me because my new LV bag looks FLAWLESS! It's gorgeous and I'm so happy! And it arrives in 2 days! Yeah ok, take my moneyyyyyy!

Date of experience: July 19, 2025
California
1 review
0 helpful votes
Follow Karen H.
Unfollow Karen H.
Share Review
Report Review

Celine wallet
July 29, 2025

Great condition and worth the money. It came on time in very securely tapped box. I will purchase more things from Fashionphile in the future. Thanks!

Date of experience: July 19, 2025
Michigan
1 review
0 helpful votes
Follow Camille B.
Unfollow Camille B.
Share Review
Report Review

Gucci Denim tote
July 29, 2025

I just received my Gucci Denim tote. My purse looks exactly like the picture.The purse is clean and in good condition. My purse came within two days after I ordered. I am a repeat customer. This is my 3rd purse from Fashionphile. I have had nothing but excellent experiences with them.

Date of experience: July 19, 2025
New York
1 review
0 helpful votes
Follow Mariolia K.
Unfollow Mariolia K.
Share Review
Report Review

Hermes
July 29, 2025

Great selection and service. Accurate description of items

Date of experience: July 19, 2025
North Carolina
1 review
0 helpful votes
Follow Jewlery Lover K.
Unfollow Jewlery Lover K.
Share Review
Report Review

Fab Anita Ko bracelet
July 29, 2025

Love the Anita Ko bracelet. It's got a good weight. I just wish the description said if it's small spikes, medium or large and the weight as well. Would be a better informed buy. Nevertheless I would buy from FASHIONPHILE again 😍

Date of experience: July 19, 2025
Texas
1 review
0 helpful votes
Follow Lana R.
Unfollow Lana R.
Share Review
Report Review

Easy and awesome!
July 29, 2025
Updated review

Love using Fashionphile to find great LV products in excellent condition. Also love that you can do payment plans if needed.

Date of experience: July 19, 2025

Easy to find what I'm looking for using filters
July 23, 2025
Previous review

Easy to find what I'm looking for using filters.

Date of experience: July 12, 2025
New Jersey
1 review
0 helpful votes
Follow Dianna S.
Unfollow Dianna S.
Share Review
Report Review

It's not what it used to be...
July 29, 2025

The bag looked nice, but the handles were sticky and tacky. There is no way that was missed and should have been noted in the description. Now I am left to pay the return shipping fee because the bag is not Excellent and is not as described.

Date of experience: July 19, 2025
Tennessee
1 review
0 helpful votes
Follow Lauren B.
Unfollow Lauren B.
Share Review
Report Review

A great find!
July 29, 2025
Updated review

Love the amount of product description and rating given on the website. Truly great pieces, such an array of options.

Date of experience: July 9, 2025

I was able to easily filter to the type of bag I wanted. Shipment went out immediately. And I love that they required a signature for my shipment.

Date of experience: May 8, 2025
New Jersey
1 review
0 helpful votes
Follow Nalanne M.
Unfollow Nalanne M.
Share Review
Report Review

PERFECT SHOES
July 29, 2025

Omg I am so happy with my purchase. It was delivered so fast, the item is absolutely gorgeous. It really looks like it's brand new. I'm so so so happy. Will do way more purchases from now on!

Date of experience: July 19, 2025
North Carolina
1 review
0 helpful votes
Follow Angela A.
Unfollow Angela A.
Share Review
Report Review

True description
July 29, 2025

Authentic! The process was easy. Sent updates on the process and shipping. Packaged with great care.

Date of experience: July 19, 2025
Thailand
1 review
0 helpful votes
Follow Ina E.
Unfollow Ina E.
Share Review
Report Review

Better condition than expected
July 29, 2025

I bought a Fendi Peekaboo bag. The condition described on the website was «excellent» but it was actually brand new will all the stickers still on. It can't have been used even once. It was neatly wrapped up and arrived with the Fashionphile emery board as a nice little gift. I got the bag professionally authenticated and it was deemed authentic, as expected.

Date of experience: July 19, 2025
California
1 review
0 helpful votes
Follow lauren L.
Unfollow lauren L.
Share Review
Report Review

Love
July 29, 2025

Been shopping with fashionphile since they were a small boutique on Wilshire in Beverly hills. Impeccable customer service... and I never worry about Authenticity. Love

Date of experience: July 18, 2025
California
1 review
0 helpful votes
Follow Uyen P.
Unfollow Uyen P.
Share Review
Report Review

Very good for buying
July 29, 2025

I love my Christine Dior bag that I bough it for the first time. It's exactly bag in the picture when I received. Shipping fast and on time. I would say Fashionphile is the trustworthy place for everyone to buy the bags.

Date of experience: July 18, 2025
Florida
1 review
0 helpful votes
Follow Jane S.
Unfollow Jane S.
Share Review
Report Review

I am a newbie to Fashionphile; this was my first buy from their online site & I am thrilled! My daughter, who has purchased from this site before, saw the beautiful bag online (my taste!), texted me the link, told me it was a good price (it was!), so I bit the bullet & bought a gorgeous Gucci crossbody bag! The bag is even more lovely in person than Fashionphile's description. Fashionphile bent over backwards to describe every teensy, can't-even-notice, possible flaw in this pre-loved purse. Shipping was free! It was packed exquisitely! Authenticity card & dust bags (Gucci's & Fashionphile's own) included. Super fast shipping with signature guarantee, so no porch-pirate snatching possibility. This purchase was easy, exciting, fun & rewarding—have I also mentioned the bag is FABULOUS?! And the price unbeatable! (Fashionphile also has a nice return policy if necessary—I did check before buying. This is not true with other similar sites I've patronized.) I highly recommend Fashionphile, based on my wonderful experience!

Date of experience: July 17, 2025
Texas
1 review
0 helpful votes
Follow Elana D.
Unfollow Elana D.
Share Review
Report Review

Great wallet, incorrect item description!
July 29, 2025
Updated review

I absolutely love the wallet I chose, but I do feel that the item description should have been correct! The Versace wallet I bought is not calfskin; it's 100% Lambskin. I knew this information prior to purchasing the item, as I did prior research on the item, on my own. But someone with no prior knowledge might be returning this item because the item description was wrong in the website! That said, love my new wallet and felt like the price and value were great! I'll be shopping Fashionphile again, for sure!

Date of experience: July 18, 2025

Great site and prices!
July 20, 2025
Previous review

Great site and prices!

Date of experience: July 10, 2025
Florida
1 review
0 helpful votes
Follow Rayna T.
Unfollow Rayna T.
Share Review
Report Review

Love Fashionphile
July 29, 2025
Updated review

My experience with buying and selling items at Fashionphile has always been seamless and rewarding. I have never purchased an item that I was not satisfied with. Fashionphile is the only place I would buy second hand luxury items. I truly trust their authenticity process.

Date of experience: July 14, 2025

Always Love Shopping And Selling From FASHIONPHILE
November 25, 2024
Previous review

My experience shopping and selling from FASHIONPHILE has always been a wonderful experience. I have not had any issues with receiving my items or receiving payment.

Date of experience: November 15, 2024
Texas
1 review
0 helpful votes
Follow Joanna F.
Unfollow Joanna F.
Share Review
Report Review

Love my Chanel
July 28, 2025
Updated review

Got the chicest Chanel wallet in amazing condition. I always feel safe when purchasing from fashionphile- all their items are legit. Thank you!

Date of experience: July 18, 2025

Easy, great pictures, and I feel safe knowing y'all...
July 20, 2025
Previous review

Easy, great pictures, and I feel safe knowing y'all carry authentic pieces.

Date of experience: July 10, 2025