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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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Oregon
1 review
0 helpful votes
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Amazing experience
August 2, 2025

Such a pleasant shopping experience. My item was described as shows wear but when I received it is basically flawless. I am very happy and will be shopping again soon! :)

Date of experience: July 23, 2025
Texas
1 review
0 helpful votes
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Perfect condition!
August 2, 2025

Exactly as described. Came with dust bags and all the fixings!

Date of experience: July 23, 2025
Florida
1 review
0 helpful votes
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Satisfied
August 2, 2025

Wonderful. Great condition. Will be awaiting returning customer.

Date of experience: July 23, 2025
Cyprus
1 review
0 helpful votes
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I am pleased that I was able to ship it directly to my brother in Mascoutah, IL. (Thomas Shumoert)
This is the second time I have had to look into a purchase.

Date of experience: July 23, 2025

Thank you for allowing a direct shipment to my brother!
July 26, 2025
Previous review

Thank you for allowing a direct shipment to my brother!

Date of experience: July 16, 2025
Illinois
1 review
0 helpful votes
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Amo siempre comprar aquí!
August 2, 2025

Ame mi compra y viene como se describe. Llevo años comprando aquí! Y seguiré haciéndolo. Por su eficacia y su modo de empacar todas las compras.

Date of experience: July 23, 2025
Pennsylvania
2 reviews
0 helpful votes
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Another excellent purchase!
August 2, 2025
Updated review

This is my second time purchasing LV through Fashionfile. I am just blown away by the quality of their pieces. They associated are so helpful and the site descriptions are very accurate, if not underplaying just how nice the pieces are. I purchased a Keepall 55 that was listed as "very good" and this bag is immaculate. Literally like 2 water spots and very minor creasing. So so happy with this purchase and will be purchasing again for sure.

Date of experience: July 23, 2025

Excellent!
July 11, 2025
Previous review

My first time ordering and will not be my last. Seamless experience with very helpful personal shoppers. The bag is even better in person than pictured. I am so pleasantly surprised! Truly it's like new and I am just absolutely thrilled with my experience start to finish.

Date of experience: July 1, 2025
Georgia
1 review
0 helpful votes
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Beautiful!
August 2, 2025
Updated review

This bag is so beautiful! I have been wanting one for a long time. The price was great and the condition is awesome! Thank you so much for the fast shipping!

Date of experience: July 23, 2025

Awesome!
June 3, 2025
Previous review

Love this site. Order. You will not be disappointed! Everything is sent super quickly.

Date of experience: May 23, 2025
Illinois
1 review
0 helpful votes
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Better than expected...
August 2, 2025

Although the rating stated "shows wear", the two items I purchased when I received them would have earned a higher rating. I was very pleased and very happy!

Date of experience: July 22, 2025
Virginia
1 review
0 helpful votes
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I love my teddy speedy bag!
August 1, 2025

I have shopped many times with Fashionphile and decided to add this Teddy speedy 25 back to my collection. The bag arrived yesterday and beautiful condition and I absolutely love it. Fashionphile made it easy to purchase and I can't wait to carry it on my first date.

Date of experience: July 22, 2025
Massachusetts
1 review
0 helpful votes
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First designer purchase
August 1, 2025

I saw this bag online and looked at what it was listed as for condition. It was marked with high reviews and I bought it! I love the bag very much!

Date of experience: July 22, 2025
California
1 review
0 helpful votes
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Great Customer Service
August 1, 2025

I visited my local Fashionphile retail location to see if they had a bag in store that I was interested in buying. The two sales reps were incredibly helpful and attentive. I didn't end up buying the bag that day but one of the reps texted me additional options, notified me of price drops and made sure I had all the info needed to make my decision. I ended up purchasing through Fashionphile rather than another resale site specifically because of this service. Plus the bag I received came in even better condition than described.

Date of experience: July 18, 2025
Georgia
1 review
0 helpful votes
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Eco Friendly Luxury
August 1, 2025

Fashionphile's selection of pre-loved luxury bags leaves little to be desired. The shopping experience was seamless. The description of the items was great. From measurements to photos, the process was easy, peasy. The hardest part was deciding which bag would best suit my needs. I ended up with a beauty!

Date of experience: July 22, 2025
Sweden
1 review
0 helpful votes
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It's beautiful!
August 1, 2025

Absolutely beautiful. Exactly like the picture.
I love it.

Date of experience: July 21, 2025
New Jersey
1 review
0 helpful votes
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Good
July 31, 2025

If I am unhappy with my purchase can it be exchanged. Can you please get back to me

Date of experience: July 21, 2025
Virginia
1 review
0 helpful votes
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Just as described!
July 31, 2025

Shipping was fast, did next day it and I received my order as stated all the way across the country. Hold at UPS was perfect and bag was exactly as described.

Date of experience: July 21, 2025
Illinois
1 review
0 helpful votes
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Fast and efficient
July 31, 2025

Purchase on Wednesday delivered ion Saturday. Only UPS text info was incorrect not the fault of Fashiophile

Date of experience: July 21, 2025
Nevada
1 review
0 helpful votes
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Horrible customer service
July 31, 2025

I can never reach anyone by message, email or phone. Email was never responded. Payment using store credit was not successful.

Date of experience: July 20, 2025
Tennessee
1 review
0 helpful votes
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Excellent
July 31, 2025

Item was shipped next business day after purchasing. I received two days later. Item was better than described.

Date of experience: July 20, 2025
California
1 review
0 helpful votes
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Thank you for a fast and good service. I gave 4 stars because I didn't receive the receipt? So if I change my mind for return or exchange will Fashionphile store accept without the receipt?

Date of experience: July 20, 2025
Texas
1 review
0 helpful votes
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I was looking at an item and was not certain about the description of the condition from the photos. I reached out to a customer service agent and someone got back to me very fast and even offered to send me additional photos of the item from different angles. The customer service rep answered all my questions about the item. This additional information really helped me with my decision. When I received the item, it was in better condition than I expected. I am very pleased with my purchase.

Date of experience: July 19, 2025