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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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Australia
2 reviews
0 helpful votes
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Easy-peasy!
November 22, 2022

Easy-peasy! Easy to find what I want, easy to order online, great customer service & quick shipping - what more could you want?

Date of experience: November 21, 2022
Australia
3 reviews
1 helpful vote
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Quick Shipping, Great Products! This was my first order and I was very impressed with the service, shipping, and quality of the products.

Date of experience: November 18, 2022
Virginia
2 reviews
0 helpful votes
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Most reliable service!
November 16, 2022

Most reliable service. Staff is friendly and committed to providing excellent service and products. Can't wait to recommend you to everybody!

Date of experience: November 15, 2022
New York
3 reviews
0 helpful votes
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Exceeded my expectations
November 15, 2022

Exceeded my expectations! I am very pleased with the service! It is very easy to place orders and they even notify me when they ship so that I know when to expect them. I haven't had any issues with the purchases I have made and am very happy with the quality of their products. I couldn't ask for anything more. Very happy customer!

Date of experience: November 15, 2022
New York
3 reviews
0 helpful votes
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Nagyon elégedett vagyok
November 10, 2022

Nagyon elégedett vagyok! Nem áltattam magam az online áruházakkal kapcsolatban, de rájöttem, hogy ez még jobb, mint a hagyományos vásárlás - egyszerű, gyors és még csak ki sem kell mozdulni otthonról.

Date of experience: November 10, 2022
North Carolina
1 review
0 helpful votes
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Fake
December 5, 2022

I purchased a Cartier diamond band last October from Fashionphile, then had a quote this October and mailed it back with Cartier original certificate and Fashionphile certificate. Fashionphile returned the ring saying the engravings have been worn. I wore this ring less than 10 times last year, I didn't see any difference in the engravings than the status I received it. Do they just find excuses to contest the authenticity of the ring? The worst part is, when they return the ring, they didn't return my Cartier certificate and Fashionphile certificate. When I contacted them, they said they never received it. WILL NEVER SHOP AGAIN!

Date of experience: November 5, 2022
Australia
4 reviews
0 helpful votes
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Die Website war unglaublich einfach zu bedienen. Die Lieferung war rasend schnell. Flexibler und reaktionsschneller Manager, würde ich auf jeden Fall wieder verwenden! Ich bin so dankbar! Ich werde dieses Unternehmen wieder nutzen.

Date of experience: October 24, 2022
Ohio
4 reviews
7 helpful votes
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I have purchased several items from Fashionphile.com. Overall, have been satisfied with the itemes purchased. If, however, you decide to sell anything to them, don't. I was given a quote for 2 highend watches for $26,000 for both. I decided to accept their offer because I thought they would pay promptly and I had a good experience with buying from them. I sent my items to them, they held on to them for days. I contacted them to see what was going on, then only did they acknowledge receipt of my watches. Then days later they finally sent payment for the cheaper watch, $4,000. I waited for a few more days and reached out to them again. Finally, today, almost 10 days since they received the patek philippe watch, they sent me an email that they are no longer interested in purchasing it and will be sent it back to me. There is no authenticity issue, have worn the watch only once. My concern is that they have had my $40,000+ watch for so many days, have they ruined it by opening it up etc...
My advice would be to Not sell highend watches to them. They will keep it, handle it and may not go thru with the deal. Take your watch to Luxury Bazaar or other watch buyers. They pay you once they receive the watch. They are expert enough to make an offer after seeing detailed pics etc.
Now, I have to take my watch to Patek Philippe in NYC to make sure fashionphile did not mess up the movement.

Date of experience: October 21, 2022
Washington
2 reviews
0 helpful votes
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Thanks
October 19, 2022

Great service, the best price on the Internet for the items I wanted. Perfect experience, thanks. I am happy

Date of experience: October 19, 2022
France
4 reviews
3 helpful votes
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Great company to work with, always do what they say and no mistakes! Always reliable and high quality product.

Date of experience: October 18, 2022
Washington
2 reviews
1 helpful vote
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Excellent communication regarding my order. All timeliness that were communicated to me were met. Excellent product received

Date of experience: October 18, 2022
France
3 reviews
2 helpful votes
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My wife loves this bag!
October 5, 2022
Updated review

This is my first branded bag for my wife! I don't really like to buy up all the expensive brands, I think you can look decent while paying not expensive money, but she just fell in love with this bag!
I am very happy I bought it here as they are great service. The price is a little high but it's worth it!
I recommend it to everyone!

Date of experience: October 4, 2022

I love this bag!
October 4, 2022
Previous review

This is my first branded bag! I do not really like to buy all the expensive brands, I think you can look decent while paying less money, but I just fell in love with this bag!
I am very happy I bought it here as they are great service. The price is a little high but it's worth it!
I recommend it to everyone!

Date of experience: October 4, 2022
West Virginia
2 reviews
2 helpful votes
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Selling to FASHIONPHILE
November 2, 2022

On 9/22 I submitted two Louis Vuitton bags and a small LV mirror to FASHIONPHILE. Oi submitted good pics, they gave me quotes and I shipped to them. They received on 9/26, on 9/30 they showed items as processing,
Then I receive email that one bag has inconsistent detail, not explaining which bag or both! Or what? Made at least 3 phone calls, never got anyone. Tried chat lines, no agent ever picked up. Finally on 10/1 got email stating vachetta was inconsistent with bag, not what problem was. So it had to be multicolore noe because other didn't have vachetta. They never said if they were accepting montsouris bag. It just continually says processing.
This is 10/3, they haven't shipped my noe bag back and haven't said whether 2nd bag was acceptable. But, hey they processed the mirror and it shows I need to get paid! But, I haven't! In the past FASHIONPHILE was a dream to work with and now they've turned into a nightmare! Still in limbo, but I know they won't get my business ever again selling or buying! I'm done with them! Beware your deals with the FP devil!

Date of experience: October 3, 2022
France
2 reviews
0 helpful votes
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Thanks
October 3, 2022

The ordering process was easy. It came in perfect condition. I would happily order from them again! Thanks

Date of experience: October 3, 2022
District of Columbia
1 review
0 helpful votes
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I bought a Balenciaga bag from them retailing for over $2500. It came in perfect condition like new and I got a steal on them and would buy from them again. 100% Authentic as well or money back!

Date of experience: October 1, 2022
Canada
3 reviews
0 helpful votes
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Never had any problems with FASHIONPHILE I would definitely recommend them. The item I purchased has a good quality, their service is great with fast shipping

Date of experience: September 30, 2022
Missouri
1 review
0 helpful votes
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Absolute SCAM to sellers
October 31, 2022

I have three pairs of never worn perfect condition Valentino rockstud heels originally $1400, $1100, and $1100 was hoping for at least $500 each for them, they offered $125 for the $1400 booties and $250 for one of the $1100 pair and the other $1100 pair they said didn't meet their standards. What the actual f….

+1
Date of experience: September 29, 2022
California
1 review
0 helpful votes
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Quick and easy!
September 29, 2022

My bag came quickly and I love the confetti and nail file that was included.

Date of experience: September 29, 2022
Illinois
1 review
0 helpful votes
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Fast and Easy purchase
August 24, 2022

It was a pleasure shopping with fashionphile. Super easy and reliable.

Date of experience: August 24, 2022
Florida
1 review
0 helpful votes
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Packages I received from them.
August 24, 2022

I love fashionphile and all of the consignment items they have.

Date of experience: August 24, 2022