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FASHIONPHILE

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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New York
1 review
0 helpful votes
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My daughter loves it.
August 13, 2023

I purchased one that was rated excellent. She said it was perfect.

Date of experience: August 13, 2023
California
1 review
0 helpful votes
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New Customer
August 13, 2023

New to this site… very easy to use… good prices and my purse came in such great condition. Love it!

Date of experience: August 12, 2023
Washington
1 review
0 helpful votes
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Amazing!
August 13, 2023

Received my Cartier necklace. It's exactly as described. Perfect.

Date of experience: August 12, 2023
California
1 review
0 helpful votes
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Awesome Experience
August 13, 2023

I have purchased over 60 items from Fashionphile since 2013. My last purchase went very well. I only wish the layaway plan was 90 days instead of 60 days.

Date of experience: August 12, 2023
Texas
1 review
0 helpful votes
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LV Bumbag
August 12, 2023

Amazing, easy experience! The quality of my bag was even better than expected.

Date of experience: August 12, 2023
Georgia
1 review
0 helpful votes
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Love my bag!
August 12, 2023

Very pleased with my purchase! My bag was as described. Quick shipping!

Date of experience: August 12, 2023
Pennsylvania
2 reviews
0 helpful votes
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I love my Gucci bag purchase!
August 12, 2023

Best deals and amazing selection in designer bags.

Date of experience: August 12, 2023
Washington
1 review
0 helpful votes
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Hermes Chypre women's sandals
August 12, 2023

Gorgeous hard to find sandals in new condition. Exactly as described. I only trust Fashionphile for preloved luxury!

Date of experience: August 12, 2023
Florida
1 review
0 helpful votes
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Great Experience
August 12, 2023

Did everything online and no issues. Item came as advertised.

Date of experience: August 12, 2023
Oklahoma
1 review
0 helpful votes
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I love FASHIONPHILE
August 11, 2023

The only place to buy a Louie! I tell all my friends to go here to get a Louie! I have sold many Louie's and bought many Louie's.

Date of experience: August 11, 2023
Washington
1 review
0 helpful votes
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Color is different than pic
August 11, 2023

Thinking about returning.there was no authentication card

Date of experience: August 10, 2023
Texas
1 review
0 helpful votes
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All was great!
August 10, 2023

Great! I found the bag I've been wanting for long time.

Date of experience: August 10, 2023
Georgia
1 review
0 helpful votes
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Shopping made so easy!
August 8, 2023

Easy! I love the way Fashionphile is easy to navigate! I LOVE my Gucci watch! It's in wonderful condition!

Date of experience: August 8, 2023
Australia
1 review
0 helpful votes
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Little leap of faith well rewarded
August 8, 2023

It would be great to be able to chat to a service agent in realtime on Whatsapp to get quick answers like what The Real real offers. It took too long for enquires to be replied by email and my question wasn't even copied or addressed in that email.

It took a leap of faith to order based on the photos and the item came well packed and love that the condition was good as described, but had very minor flaws that were not mentioned/photograghed.

Date of experience: August 8, 2023
Australia
1 review
0 helpful votes
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I absolutely love the shopping experience at Fashionphile. Amazing products and first class customer service. Always my first choice when shopping for luxury items

Date of experience: August 5, 2023
Colorado
1 review
0 helpful votes
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Very cute
August 5, 2023

I wanted to get the mini pochette but after the price increases I was turned off from buying from LV. I heard about fashionphile and decided to get a preloved bag. I was worried it would be damaged or look in rough shape but it was in great condition for half the price.

Date of experience: August 4, 2023
Arizona
1 review
0 helpful votes
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LV Bag received with no dust bag
August 31, 2023

My purse arrived without a dust bag. There was also a large pen mark on the interior that was not obvious in the pictures online.

Date of experience: July 31, 2023
Hawaii
1 review
0 helpful votes
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Was searching for the longer strap to use my baggy as a side bag. Found it on here and was reasonably priced. Glad to be able to use my baggy more often now as an everyday sling.

Date of experience: July 30, 2023
California
1 review
0 helpful votes
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I got a quote for my bag. I sent it and they changed the quote from 1400 to 350! My bag was in superb condition and they claim the pictures werent the bag. CrOck of crap! 3 weeks waisted on this companies BS customer service. Now I have to wait 10 more days for them to send it back.
I will NEVER buy from them again.

Date of experience: July 24, 2023
Maryland
2 reviews
0 helpful votes
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Amazing finds
July 8, 2023

I brought a Gucci GG LARGE BAG AND I LOVE LOVE IT, IT CAME LESS THAN A WEEK. BEAUTIFULLY PACKAGED. GREAT CONDITION, I ALSO ORDERD GUCCI SUN GLASSES,GREAT PRICE AND THEY LOOK AWSOME ON MY EYES...ITS NOT MY 1ST TIME HERE,I KNOW WHAT THIS COMPANY STANDS FOR AND THE QUALITY OF THERE PRODUCTS, I'M SO HAPPY...

Date of experience: July 7, 2023