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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
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I have purchased many times from Fashionphile and I keep coming back because I trust the company. Their descriptions of each item's condition have been accurate, with photos that clearly show the buyer any flaws. Their prices are fair. They guarantee authenticity. The best luxury resale site around!
I love fashionphile, shipping can be a slow but I do think it's because of the shipping company. My bag is in excellent condition and I'm always satisfied.
Bag charm was accurately described. Condition was excellent except for flaws that were pointed out in the description. Overseas shipping was prompt and item was received 6 days after purchase. 2 areas for improvement: photos showing highlighted flaws should be included in the listing so that interested buyers can decide for themselves whether they are willing to accept those imperfections, e.g. "marks" might be big or small, light or dark; customs duties and taxes should be paid at the time of ordering so that buyers would know exactly how much they are and be spared the anxious wait till customs clearance.
These bags are exceptional- I don't see anything that wasn't already described. It met my expectations and I am super happy with the purchase.
As always I'm very happy with my Chanel …fast shipping …very authentic and love all my items from fashionphile
Easy to deal with! Very authentic all items and in great conditions even they are pre loved!
Fashionphile has a huge selection and I was able to find exactly what I wanted. A bag in excellent condition, with a box. Like new. Shipping was super fast and the bag was packaged very carefully.
My experience was quite good; I plan to return the purchase, however, due to the color. I have ordered a different Picotin in a different shade... think that will be closer to the mark. It is difficult to get a real sense of some of these subtle colors online, unfortunately.
Seamless transaction! Love my new handbag! First time purchase. But I will be back
When considering the bag, i reached out to customer service for photos. The purse is in excellent shape. I it and the price was geat. I just got it ans have already switched it out.
I have been a long time customer, buying and selling with FASHIONPHILE. I recently sent in 3 bags, all separately with the store credit option to receive the extra 10% on the always extremely low buyout price they offer. They processed one bag a the store credit and sent a check for the other 2 Valentino bags that were worth way more than I was offered, but I chose to take the hit because of the extra 10%. Upon writing to return the issued check, they gave every excuse with one being their system was down. If it was down, then wait until it was back up. The fact that all 3 bags were sent at the same time, but one was processed correctly looks more intentional. It's not a great deal of money, but the fact that they handled it the way they did lost my business. Of all the other sites that sell luxury, this one is no longer the safe bet anymore, which is also why we accept their ridiculously low ball offers.
I had a great first-time experience shopping with Fashionphile! The website is very easy to navigate and the product listings provide great photos. Contacting a personal shopper was also very easy and quick. Andrew from the NYC Flagship store was wonderful. He provided additional photos upon request and even took the time to show me another bag for comparison. I had a concern about the hardware on the bag I wanted, so he took it right to the in-house restoration department to get it looked at. They immediately took care of it and now the hardware is like new again! I cannot say enough good things about Andrew, and my entire experience with Fashionphile. Andrew was attentive, informative, and beyond helpful! First impressions are so important, and I will definitely be shopping with Fashionphile again! Thank you for making my first shopping experience enjoyable and pleasant!
Excellent, easy to shop at a good price. Great selection of items.
This is not my first purchase from the Fashionphile. I like everything: it is easy to find what you want, great prices, nice sales, the quality is always super, everything looks like new and unused, delivery 2-3 days, neat packaging, with authentic card. I bought bags and jewelry and it was just a great experience. I highly recommend this site and thank you to all the employees who provide such a service.
I was looking at a certain brand of handbag and they had. I've purchased from them before. Always a smooth purchase. And the price is reasonable.
My experience was fantastic. I ordered and picked the dates. I wanted it delivered and no issues whatsoever. Thank you.
I've been a customer for 10 years now! My favorite luxury store!
Super fast shipping for overnight! Items are always better than the pictures!
My experience was excellent. I ordered two handbags. They came quickly, were packaged meticulously, the items matched the descriptions for use. They actually were in better condition than I expected. Pricing was fair. Extremely satisfied, highly recommend!
UPS gave me a time they where delivering and that time a was available and when I made previous to be at home at that time they came earlier without notifying me and I miss my package l felt they should have bought it back at the appropriate time they said
Cute packaging, true descriptions of product, and quick/ secure shipping! Will definitely make more purchases through this site!
I love the free shipping and free returns making sure that customer is satisfied. I keep purchase anyway, love the new Hermes bag 😊
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

