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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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Alaska
1 review
0 helpful votes
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Trusted Luxury
August 9, 2025

I have purchased many times from Fashionphile and I keep coming back because I trust the company. Their descriptions of each item's condition have been accurate, with photos that clearly show the buyer any flaws. Their prices are fair. They guarantee authenticity. The best luxury resale site around!

Date of experience: July 30, 2025
California
1 review
0 helpful votes
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Ms. JAXSON
August 9, 2025

I love fashionphile, shipping can be a slow but I do think it's because of the shipping company. My bag is in excellent condition and I'm always satisfied.

Date of experience: July 30, 2025
Singapore
1 review
0 helpful votes
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Alma has Bags of Charm
August 9, 2025

Bag charm was accurately described. Condition was excellent except for flaws that were pointed out in the description. Overseas shipping was prompt and item was received 6 days after purchase. 2 areas for improvement: photos showing highlighted flaws should be included in the listing so that interested buyers can decide for themselves whether they are willing to accept those imperfections, e.g. "marks" might be big or small, light or dark; customs duties and taxes should be paid at the time of ordering so that buyers would know exactly how much they are and be spared the anxious wait till customs clearance.

Date of experience: July 29, 2025
Illinois
1 review
0 helpful votes
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Amazing 🤩
August 9, 2025

These bags are exceptional- I don't see anything that wasn't already described. It met my expectations and I am super happy with the purchase.

Date of experience: July 30, 2025
California
1 review
0 helpful votes
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Chanel clutch chain bag
August 9, 2025
Updated review

As always I'm very happy with my Chanel …fast shipping …very authentic and love all my items from fashionphile

Date of experience: July 29, 2025

Dior sunglasses
July 11, 2025
Previous review

Easy to deal with! Very authentic all items and in great conditions even they are pre loved!

Date of experience: July 1, 2025
Sweden
1 review
0 helpful votes
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Fashionphile has a huge selection and I was able to find exactly what I wanted. A bag in excellent condition, with a box. Like new. Shipping was super fast and the bag was packaged very carefully.

Date of experience: July 29, 2025
Oregon
1 review
0 helpful votes
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Thank you
August 9, 2025

My experience was quite good; I plan to return the purchase, however, due to the color. I have ordered a different Picotin in a different shade... think that will be closer to the mark. It is difficult to get a real sense of some of these subtle colors online, unfortunately.

Date of experience: July 29, 2025
North Carolina
2 reviews
0 helpful votes
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Super easy!
August 8, 2025

Seamless transaction! Love my new handbag! First time purchase. But I will be back

Date of experience: July 29, 2025
California
1 review
0 helpful votes
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Damier Azur Noe
August 8, 2025
Updated review

When considering the bag, i reached out to customer service for photos. The purse is in excellent shape. I it and the price was geat. I just got it ans have already switched it out.

Date of experience: July 29, 2025

Easy to use...
July 6, 2025
Previous review

Easy to use...

Date of experience: June 25, 2025
Florida
1 review
0 helpful votes
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I have been a long time customer, buying and selling with FASHIONPHILE. I recently sent in 3 bags, all separately with the store credit option to receive the extra 10% on the always extremely low buyout price they offer. They processed one bag a the store credit and sent a check for the other 2 Valentino bags that were worth way more than I was offered, but I chose to take the hit because of the extra 10%. Upon writing to return the issued check, they gave every excuse with one being their system was down. If it was down, then wait until it was back up. The fact that all 3 bags were sent at the same time, but one was processed correctly looks more intentional. It's not a great deal of money, but the fact that they handled it the way they did lost my business. Of all the other sites that sell luxury, this one is no longer the safe bet anymore, which is also why we accept their ridiculously low ball offers.

Date of experience: June 18, 2025
New York
1 review
0 helpful votes
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I had a great first-time experience shopping with Fashionphile! The website is very easy to navigate and the product listings provide great photos. Contacting a personal shopper was also very easy and quick. Andrew from the NYC Flagship store was wonderful. He provided additional photos upon request and even took the time to show me another bag for comparison. I had a concern about the hardware on the bag I wanted, so he took it right to the in-house restoration department to get it looked at. They immediately took care of it and now the hardware is like new again! I cannot say enough good things about Andrew, and my entire experience with Fashionphile. Andrew was attentive, informative, and beyond helpful! First impressions are so important, and I will definitely be shopping with Fashionphile again! Thank you for making my first shopping experience enjoyable and pleasant!

Date of experience: July 29, 2025
Kansas
1 review
0 helpful votes
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Smooth and excellent
August 8, 2025

Excellent, easy to shop at a good price. Great selection of items.

Date of experience: July 29, 2025
New York
1 review
0 helpful votes
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Bvlgari b zero1 necklace
August 8, 2025

This is not my first purchase from the Fashionphile. I like everything: it is easy to find what you want, great prices, nice sales, the quality is always super, everything looks like new and unused, delivery 2-3 days, neat packaging, with authentic card. I bought bags and jewelry and it was just a great experience. I highly recommend this site and thank you to all the employees who provide such a service.

Date of experience: July 28, 2025
Tennessee
1 review
0 helpful votes
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I trust Fashionphile.
August 7, 2025

I was looking at a certain brand of handbag and they had. I've purchased from them before. Always a smooth purchase. And the price is reasonable.

Date of experience: July 28, 2025
Illinois
1 review
0 helpful votes
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Hermes bag
August 7, 2025
Updated review

My experience was fantastic. I ordered and picked the dates. I wanted it delivered and no issues whatsoever. Thank you.

Date of experience: July 31, 2025

Great selection Great experience
June 20, 2025
Previous review

Great selection
Great experience

Date of experience: June 10, 2025
Tennessee
1 review
0 helpful votes
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FASHIONPHILE never disappoints!
August 7, 2025
Updated review

I've been a customer for 10 years now! My favorite luxury store!

Date of experience: July 30, 2025

LOVE FASHIONPHILE
April 19, 2025
Previous review

Super fast shipping for overnight! Items are always better than the pictures!

Date of experience: April 11, 2025
Georgia
1 review
0 helpful votes
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Excellent designer resale handbags
August 7, 2025

My experience was excellent. I ordered two handbags. They came quickly, were packaged meticulously, the items matched the descriptions for use. They actually were in better condition than I expected. Pricing was fair. Extremely satisfied, highly recommend!

Date of experience: July 27, 2025
Tennessee
1 review
0 helpful votes
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Horrible Delivery
August 6, 2025

UPS gave me a time they where delivering and that time a was available and when I made previous to be at home at that time they came earlier without notifying me and I miss my package l felt they should have bought it back at the appropriate time they said

Date of experience: July 24, 2025
Washington
1 review
0 helpful votes
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Fabulous Experience
August 6, 2025

Cute packaging, true descriptions of product, and quick/ secure shipping! Will definitely make more purchases through this site!

Date of experience: July 27, 2025
California
1 review
0 helpful votes
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Love my new bag
August 6, 2025

I love the free shipping and free returns making sure that customer is satisfied. I keep purchase anyway, love the new Hermes bag 😊

Date of experience: July 27, 2025