Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of FASHIONPHILE

FASHIONPHILE

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
See all photos
How would you rate FASHIONPHILE?
grey stargrey stargrey stargrey stargrey star

FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

41,329 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Trisha J.
Unfollow Trisha J.
Share Review
Report Review

Always excellent service
January 5, 2024

I've ordered from Fashionphile numerous times and have received bags from just about every boutique; the service is always excellent with speedy shipping and well-packaged items. Descriptions are accurate and transparent.

Date of experience: January 5, 2024
California
1 review
0 helpful votes
Follow Jennifer T.
Unfollow Jennifer T.
Share Review
Report Review

Birkin love
January 5, 2024

First purchase on this site and was very happy with the quality

Date of experience: January 5, 2024
Maryland
1 review
0 helpful votes
Follow Sandy G.
Unfollow Sandy G.
Share Review
Report Review

Not authentic.
January 12, 2024

The bag did not have TC CODE, where it should.
Please check the bag that I returned.
I Don't know who is the inspector for authentication,
Who should be fired.

Date of experience: January 5, 2024
GB
1 review
0 helpful votes
Follow Andrew R.
Unfollow Andrew R.
Share Review
Report Review

Louis Vuitton mini trunk charm
January 5, 2024

I was very pleased with the service provided, item was despatched quite quickly, international shipping delivered on time.

Date of experience: January 5, 2024
Virginia
1 review
0 helpful votes
Follow Kim U.
Unfollow Kim U.
Share Review
Report Review

Fast and fabulous
January 4, 2024

I first purchased a LV Brea bag from a different site. After a couple days our money was refunded due to us not seeing email to verify the out of country purchase with our bank. That led me to have to search again and I landed on Fashionpile. I located and even better bag, in better shape and the charges were in the U.S. so my bank didn't question it. I received my gorgeous bag in about a week and it came packaged so nicely and the quality and condition was as described. I am in love and will hopefully purchase more in the future. Very happy customer!

Date of experience: January 4, 2024
New Hampshire
1 review
0 helpful votes
Follow Erin K.
Unfollow Erin K.
Share Review
Report Review

Beyond IMPRESSED
January 3, 2024

I purchased an item that was listed as "excellent" condition, I was SO IMPRESSED upon opening the package, the handbag was virtually brand new. I couldn't believe the condition, as a first time FP customer I am very pleased with my experience!

Date of experience: January 3, 2024
Texas
1 review
0 helpful votes
Follow SARAWUDH I.
Unfollow SARAWUDH I.
Share Review
Report Review

Wonderful
January 2, 2024

Great service and fast delivery. Staff are very helpful and knowledgeable. Price is competitive

Date of experience: January 2, 2024
Canada
1 review
0 helpful votes
Follow Lana X.
Unfollow Lana X.
Share Review
Report Review

My favourite!
January 1, 2024
Updated review

Great selection and description of items. Always fast shipping. I absolutely love the idea of BuyBack program even though I never used it. I purchased bags and jewelry - it has always been a great shopping experience!

Date of experience: January 1, 2024

Thank you for your quick fantastic service!
July 19, 2022
Previous review

Thank you for your quick fantastic service!

Date of experience: July 19, 2022
Georgia
1 review
0 helpful votes
Follow Brenda O.
Unfollow Brenda O.
Share Review
Report Review

Louis Vuitton Bag
January 1, 2024

I Love my experience on Fashionphile i got the bag I wanted and got it before Christmas and now this is my favorite bag and my best purchase

Date of experience: January 1, 2024
New York
1 review
0 helpful votes
Follow Cristina T.
Unfollow Cristina T.
Share Review
Report Review

Beautiful Picotin
December 31, 2023

I bought a Picotin 18 in Anemone. The purse was in amazing condition. Will definitely purchase again from Fashionphile!

Date of experience: December 31, 2023
New York
1 review
0 helpful votes
Follow Elizabeth I.
Unfollow Elizabeth I.
Share Review
Report Review

Affordable Luxury
December 31, 2023

Beyond thrilled with my purchase. A high end bag in my budget, with virtually no compromise in the quality being a previously loved item.

Date of experience: December 31, 2023
Florida
1 review
0 helpful votes
Follow Yesenia G.
Unfollow Yesenia G.
Share Review
Report Review

Gucci sandals
December 31, 2023
Updated review

Love it great experience been for a few years totems are in great experience

Date of experience: December 31, 2023

Awesome best store ever
October 13, 2023
Previous review

Awesome best store ever

Date of experience: October 13, 2023

The best in shopping
January 18, 2023
Previous review

The best in shopping

Date of experience: January 17, 2023

Great items and honest love it
January 13, 2023
Previous review

Great items and honest love it

Date of experience: January 13, 2023

The best to offer
November 22, 2022
Previous review

The best to offer

Date of experience: November 22, 2022

Wish that good customer get coupons or easier website...
October 24, 2022
Previous review

Wish that good customer get coupons or easier website my can't use the downloaded

Date of experience: October 23, 2022

App that you download does not work or updated
September 10, 2022
Previous review

App that you download does not work or updated

Date of experience: September 9, 2022

Great easy to use love it wish afterpay would be offered...
April 18, 2022
Previous review

Great easy to use love it wish afterpay would be offered a

Date of experience: April 18, 2022

The best service and so detailed in there payments...
February 8, 2022
Previous review

The best service and so detailed in there payments with dates

Date of experience: February 8, 2022

Great service love them
February 2, 2022
Previous review

Great service love them

Date of experience: February 2, 2022
New York
1 review
0 helpful votes
Follow C D.
Unfollow C D.
Share Review
Report Review

Lovely customer service
December 31, 2023

Great experience ordering. There was a mix up between having my order shipped and picking up in-store. The representative that I spoke with was so lovely and helpful!

Date of experience: December 31, 2023
Ohio
1 review
0 helpful votes
Follow Lisa T.
Unfollow Lisa T.
Share Review
Report Review

Great bag!
December 31, 2023

My bag is even better than I expected. It's beautiful!

Date of experience: December 31, 2023
District of Columbia
1 review
0 helpful votes
Follow Mia O.
Unfollow Mia O.
Share Review
Report Review

Love the bracelet!
December 31, 2023

Always a pleasant and efficient experience.Such a large variety of luxury items at really good prices and speedy delivery.

Date of experience: December 31, 2023
Canada
1 review
0 helpful votes
Follow Geraldine H.
Unfollow Geraldine H.
Share Review
Report Review

Better than expected
December 31, 2023
Updated review

First Fashionphile purchase and only my second preloved bag. My new to me Kelly 32 is great and in better condition than I expected. So would trust the rating system again.

Only challenge is buying outside of the US is time consuming and adds to the cost of the bag.

Date of experience: December 30, 2023

First time buyer
December 22, 2023
Previous review

First time buyer. Fashionphile has good reputation. Hope my bag is as described.

Date of experience: December 21, 2023
Arkansas
1 review
0 helpful votes
Follow Bertria G.
Unfollow Bertria G.
Share Review
Report Review

Love the bag, in great condition!
December 31, 2023

The bag checked all the boxes and met my standards, in very good condition, inside and out, will definitely refer and buy from Fashionphile again.
Satisfied customer!

Date of experience: December 30, 2023
Colorado
2 reviews
0 helpful votes
Follow Autumn N.
Unfollow Autumn N.
Share Review
Report Review

Magical
December 31, 2023

A lot more stunning in person :) I definitely scored with this piece!

Date of experience: December 30, 2023
South Carolina
2 reviews
0 helpful votes
Follow Jillian X.
Unfollow Jillian X.
Share Review
Report Review

Love this site
December 31, 2023

Super easy to order. Great pictures and I love my purse! The inside looks spotless-and new. There's a little wear on the corners and an off color spot in the front, that wasn't on the photos, but not too noticeable.

Date of experience: December 30, 2023
Connecticut
1 review
0 helpful votes
Follow Alyssa J.
Unfollow Alyssa J.
Share Review
Report Review

Exactly as pictured
December 31, 2023

Perfect description, looks exactly like the photos. I waited a bit on the Valentino 1973 collection, and I'm very pleased with my purchase.

Date of experience: December 30, 2023