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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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Florida
1 review
0 helpful votes
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Amazing
February 3, 2024

This bag was amazing almost perfect. Better then expected for the price

Date of experience: February 3, 2024
Utah
2 reviews
0 helpful votes
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Very good but …
February 3, 2024
Updated review

Almost all the bags i received have a specific odor that is always distinct and same as a perfume or cologne…
First I thought it was from a client that sells the bags to fashionphile but now I think is some employee working for fashionphile that store or manage the good often and just trasfering the odor on the bags because is always same odor … I really hope they can figure it out and fix the issue

Date of experience: February 2, 2024

Great service
September 15, 2023
Previous review

Great service

Date of experience: September 14, 2023

Slow website and the app sometimes doesn't work properly
January 17, 2022
Previous review

Slow website and the app sometimes doesn't work properly

Date of experience: January 17, 2022
North Carolina
1 review
0 helpful votes
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First time buyer. Good experience
February 3, 2024

Everything looked as described. Happy with the experience. I purchased a vintage Tiffany bow necklace. My only annoyance was that it came in a tiffany box with the pouch, which was nice but the box had an fairly ugly sticker on it with a barcode and the company name. It was tricky getting that sticker off without damaging the box, which, as many known is part of the fun of opening a tiffany gift. Recommend putting that stick on the inside bottom of the box if it is considered necessary to include.

Date of experience: February 2, 2024
Florida
1 review
0 helpful votes
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Beautiful Goyard Bag
February 3, 2024

The bag is beautiful and in excellent condition like described
I only wish it had included the Goyard dust bag

Date of experience: February 2, 2024
South Carolina
1 review
0 helpful votes
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Thank you Fashionphile!
February 3, 2024

Fashionphile was a wonderful resource for me to confidently purchase a dream designer bag at an affordable price! I had a great shopping and purchase experience, and I am so pleased with my decision!

Date of experience: February 2, 2024
Tennessee
1 review
0 helpful votes
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Louis love
February 2, 2024
Updated review

Bag is amazing in every way! Just perfect. Fast shipping and exactly as described

Date of experience: February 2, 2024

YSL clutch
October 17, 2023
Previous review

Purchase was smooth clutch arrived in great condition

Date of experience: October 17, 2023
Arizona
1 review
0 helpful votes
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Chanel bag
February 2, 2024

As described quick shipping 10/10! Love the bag and trusted authentic seller

Date of experience: February 2, 2024
New York
1 review
0 helpful votes
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Amazing service and product!
February 2, 2024

I have been looking for this specific item in good condition for a bit and was so happy to see it pop up on Fashionphile. The bag is exactly as pictured and came with everything as stated. Very happy with my purchase!

Date of experience: February 2, 2024
Florida
2 reviews
0 helpful votes
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Fashionphile has all the hard to find items
February 2, 2024
Updated review

Love it better than the rest of the preloved sites, the items are properly authenticated and the prices and quality are great

Date of experience: February 2, 2024

I enjoy shopping fashionphile
March 7, 2023
Previous review

I enjoy shopping fashionphile

Date of experience: March 7, 2023

Very easy!
February 21, 2023
Previous review

Very easy!

Date of experience: February 20, 2023

Great experience
May 31, 2022
Previous review

Great experience

Date of experience: May 30, 2022
Missouri
1 review
0 helpful votes
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Chanel caviar double flap bag red
February 2, 2024
Updated review

I had a wonderful experience purchasing my first Chanel double flap bag. I worked with Janet from Austin and my experience was absolutely fantastic! She is so wonderful! She went above and beyond!

Date of experience: February 2, 2024

I ordered first time from Fasionphile
April 25, 2023
Previous review

I ordered first time from Fasionphile. The check out was very easy.

Date of experience: April 25, 2023
California
1 review
0 helpful votes
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Many flaws
February 9, 2024

I was surprised the bag was labeled very good! It has so many flaws like all corners even the flap corners have scuffs on the leather, also a huge dent on the bottom of the bag.

Date of experience: February 1, 2024
Oregon
1 review
0 helpful votes
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Like brand new
February 1, 2024

I ordered my LV bum bag and it looks brand new plus it came in the LV box and bag. When it came to my house they had me sign for it which I appreciated. 10/10 experiance.

Date of experience: February 1, 2024
New Hampshire
1 review
0 helpful votes
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Accurate Description of bag
February 1, 2024

No issues with the exception that it took 6 days to arrive after shipping which is cutting it close with the 15 day refund/ return policy. I almost didn't purchase.

Date of experience: February 1, 2024
Texas
1 review
0 helpful votes
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Need more details in description
February 1, 2024
Updated review

Purse is too small to fit my phone due to the heart shape.
Would like more details in the description, that describes what will fit in purse

Date of experience: February 1, 2024

Takes a lot of time to go through all the pages of...
June 28, 2023
Previous review

Takes a lot of time to go through all the pages of handbags available

Date of experience: June 27, 2023
New York
1 review
0 helpful votes
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I bought a bag on Fashionphile as a gift for my wife, and it was in wonderful condition, but unfortunately the size was incorrectly listed, and so I had to return it. While Fashionphile offered me a refund, I asked if they would honor the price (I had been offered a discount) on another listing that was the correct size. They agreed to this and did a wonderful job making the process fully transparent and seamless. And the new bag is here and looks even better. Thank you so much!

Date of experience: February 1, 2024
Alaska
1 review
0 helpful votes
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I would be nice to have an option for either leaving packages with a signature option.

Date of experience: January 31, 2024
Maryland
1 review
0 helpful votes
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Got exactly what I had hoped for!
February 1, 2024

The Fendi bag I ordered is exactly as described but actually looks brand new to me so even better. It took over a week to get it but it was worth the wait, and really not a big deal...I will definitely be ordering again from here I already have a few new bags in my cart!

Date of experience: January 31, 2024
North Carolina
2 reviews
0 helpful votes
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Tokyo Mini Pochette
January 31, 2024

Shopping was essentially easy, once product was received it was not exactly what I expected. Returning item as we speak. However, have bought many items from Fashionphile in the past and highly recommend the retail site

Date of experience: January 31, 2024
Florida
1 review
0 helpful votes
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Very happy with my purchases
January 31, 2024
Updated review

It came promptly, and in the conditions described.

Date of experience: January 31, 2024

My first purchase, and I had a positive experience
September 16, 2023
Previous review

My experience was positive, easy to manage my payments, shipping on time,, and product in excellent conditions as described

Date of experience: September 16, 2023
New York
1 review
0 helpful votes
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Great, easy & fast
January 31, 2024

Was an easy experience, no guesswork and item looked just like picture and as worded in the description.

Date of experience: January 31, 2024