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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
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This process didn't take long. I like that they have a rating for the bag based on their guidelines and validate the item beforehand. The purchase process was easy. The item arrived in nice condition and on time.
Packaging was great
Shipping was satisfactory
Item arrived as described
Very trustworthy! The Birkin I ordered was in Excellent condition and as represented. Unfortunately, the 25 bag was too small but I am returning it for a 30. Can't wait to receive it!
I enjoy how thorough Fashionphile is in their descriptions. The bag arrived and was in better condition than described. I do think that pricing could be more competitive though.
The condition and pictures accurately described the handbag I purchased. It shipped within 2 business days and was delivered on a Saturday (after it was delayed by UPS) which I appreciated.
Denim speedy was in great condition & its looks almost new.
Great selection. Love the built in free shipping. Bring back free returns!
Third time using the site and like it. I feel like after spending hundred to thousands on an item, returns should be free of charge.
I enjoyed shopping experience with Fashionphile. Many luxury handbags to choice from at a good price.
The first time I bought a bag, it had wear on it that wasn't disclosed. I was able to return that bag for a refund. This is my second bag and it's much better, the glazing looks good. Only thing is that it has a bit of a cherry smell from its former owner.
I picked this bag over others on other sites, even though it was close to current retail for a 2017 bag, because this was the only one listed without mention of cracked canvas which is irreparable, and cracked glazing. The photos of areas of concern were out of focus or cropped, but it was listed as Excellent condition with only scratches on hardware, no mention of the other faults. Unfortunately it arrived with those blurred and cropped areas showing canvas tears and glazing separating clearly from the canvas. It feels like those areas were purposely hidden from the photos... now I have to post 15 bucks just to return an item that wasn't as described, and thus was my first time buying from Fashionphile. A bummer.
The handbag I bought is lovely, in great condition as described!
Transparent and quick process. Item was fully described and adequately received. First time experience that proved to be worthwhile.
Navigating the website was easy. Checkout was super simple. Package arrived on time and item purchased was even better in person!
Smooth transaction and multiple LV choices to select from!
I received the package with only the authentication tag attached on the bag. The tag that if you remove, the bag can't be returned. However, I did not get an envelope with receipt or any other Fashionphile paperwork not sure if this is new thing. Overall, my experience was good item delivered right away and the item was in better condition than described which is a plus. I'm giving 4 stars because of the missing receipt and authentication card.
All around, it was a great transaction. Packaging is done beautifully, unlike other sites that send you items in crumbled-up packaging
David from card services helped me
Tremendously
Lovely experience. No issues at all. The bag is in great condition as described
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

