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FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,329 reviews

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Florida
1 review
0 helpful votes
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Fantastic experience
June 14, 2024

I was really impressed with my experience with Fashionphile. The prices are very reasonable, and the product I got was exactly as described. It is in great condition and even more beautiful in person!

Date of experience: June 4, 2024
New York
1 review
0 helpful votes
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Perfection!
June 14, 2024

Delivered quickly and in beautiful condition!
Thank you!

Date of experience: June 4, 2024
Alabama
1 review
0 helpful votes
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You all are great!
June 14, 2024

Good! I had a very good experience. The deliver was right on time

Date of experience: June 4, 2024
Florida
1 review
0 helpful votes
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Awesome, very pleased
June 14, 2024

A very trusted company. I was extremely pleased with my purchase.It was just as it was described.I was looking for my Sorority colors an I found it with your company.

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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I was in the know every step of the delivery process. When I received the bag it was in great condition. I will definitely return for future purchases

Date of experience: June 4, 2024
California
1 review
0 helpful votes
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N/a
June 14, 2024
Updated review

Received on time, and as described. Thank you fashionphile

Date of experience: June 4, 2024

No hassle, fast shipping
April 3, 2024
Previous review

No hassle, fast shipping

Date of experience: March 23, 2024
Michigan
1 review
0 helpful votes
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Great items
June 14, 2024

Great experience shoes were just to bulky will continue to shop

Date of experience: June 3, 2024
Hong Kong
22 reviews
90 helpful votes
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Easy and Efficient
June 14, 2024
Updated review

Clear picture with sufficient details provided, easy to understand, fast check out process, diversity payment options, shipment in 2 days, efficient and easy to use

Date of experience: June 3, 2024

Easy and Efficient
June 14, 2024
Previous review

Clear picture with sufficient details provided, easy to understand, fast check out process, diversity payment options, shipment in 2 days, efficient and easy to use

Date of experience: June 3, 2024
Massachusetts
1 review
0 helpful votes
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Amazing
June 14, 2024

Amazing experience. No issues. Would purchase again from this seller.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Wrong Item
June 14, 2024

The item that I ordered was not what I received. I was looking forward to receiving the Petit Noe strap, but instead I received the Noe BB strap. I reached out to customer service, but no one has responded to me to fix this issue.

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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Nice bag but no strap
June 14, 2024
Updated review

I bought this bag and thought I could add a strap but I could not - very disappointed

Date of experience: June 3, 2024

Great Hope I like my purchase
March 6, 2022
Previous review

Great Hope I like my purchase

Date of experience: March 6, 2022
California
1 review
0 helpful votes
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Great except….
June 14, 2024

3rd purchase. Description accurate and usually even better shape than I expected.
Only downfall is since it needs a signature to receive (which is fine) and you can't redirect the package you need to wait all day until it gets delivered.

Date of experience: June 3, 2024
Tennessee
1 review
0 helpful votes
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Excellent work.
June 14, 2024

The product showed up in a timely manner and was exactly what I ordered. Very pleased and will be shopping with Fashionphile again.

Date of experience: June 3, 2024
Canada
1 review
0 helpful votes
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Fantastic sale support services
June 14, 2024
Updated review

Fashionphile sale rep really go above and beyond to help adjusting my order, avoiding a complicated process of return and refund 1 item in a 2 items order for me.

Date of experience: June 3, 2024

Best in class shopping experience
November 16, 2023
Previous review

Intuitive, clean design, best in class merchandising of all preowned marketplaces. Fantastic personal shopper team to back up my shopping experience. Highly recommended!

The only criticism I have is Fashionphile recently made reserve orders ineligible for promotions. This negates the appeal of your pricing and promos, and push the consumers to hunt deals on other marketplaces.

Date of experience: November 16, 2023
New Jersey
1 review
0 helpful votes
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Excellent customer service
June 14, 2024
Updated review

Service reps are courteous and patient. Always helpful and able to problem solve quickly.

Date of experience: June 3, 2024

Difficult to reserve items
December 6, 2023
Previous review

Difficult to reserve items

Date of experience: November 28, 2023
Massachusetts
1 review
0 helpful votes
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I received my bag very fast and in excellent condition, exactly as described!

Date of experience: June 3, 2024
Texas
2 reviews
0 helpful votes
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Beautiful purse!
June 14, 2024

Wonderful experience…loved the selections Fashionphile offers.

Date of experience: June 3, 2024
Illinois
1 review
0 helpful votes
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Great quality at a fair price.
June 14, 2024

This is my third purchase from Fashionphile and I am a lifelong fan. My Seau Sangle looks nearly new and it came at a great price. Like my first two purchases, my Sangle arrived well packaged, with a Fashionphile and the Celine dust bags, and even had the proof of purchase inside.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Received Item but in a different box and case, now I am still awaiting answer if I am able to get the original box and case that was stated in item description when I bought it.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Smooth process from start to finish. Product was as described, great condition & I feel like incredible value for the price.

Date of experience: June 3, 2024