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business logo of FASHIONPHILE

FASHIONPHILE

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+93
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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41,329 reviews

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California
1 review
0 helpful votes
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Love it!
June 16, 2024

In LOVE with my bag and the delivery was fast! The bag was in a good condition as described.

Date of experience: June 5, 2024
Massachusetts
1 review
0 helpful votes
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The best!
June 15, 2024

100% Perfecto!, same item in picture, with specific descriptions. Is a great experience and i am very happy with my purchase.

Date of experience: June 5, 2024
Florida
1 review
0 helpful votes
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Excellent Customer Service
June 15, 2024

Client Services was able to review the bag before I finalized the purchase. I am very pleased with my purchase. The bag was in excellent condition.

Date of experience: June 5, 2024
Louisiana
3 reviews
0 helpful votes
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Great Experience
June 15, 2024

Just received my lovely new to me vintage Gucci bag. It was just as described and pictured. Am happy with my purchase.

Date of experience: June 5, 2024
North Carolina
1 review
0 helpful votes
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Bag better than expected!
June 15, 2024

I was skeptical because it was described as very good condition with a Smokey smell. The smell is there but it isn't bad. The bag is in excellent condition. I feel like a got a new bag. I will use charcoal packs to absorb the smell. Fashionphile is the only preloved store that I trust.

Date of experience: June 5, 2024
Rhode Island
1 review
0 helpful votes
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Just as advertised
June 15, 2024

The whole process was seamless. My handbag was delivered promptly, and it looks amazing. The packaging was very creative (I love the nail file :)) . I'll be back soon!

Date of experience: June 5, 2024
Texas
1 review
0 helpful votes
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Amazing!
June 15, 2024

I bought a beautiful Chanel purse in great condition! It was easy and quick!

Date of experience: June 5, 2024
Illinois
1 review
0 helpful votes
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Great shopping experience!
June 15, 2024
Updated review

Always can trust Fashionphile to deliver! They rep their products honestly, with great photos!

Date of experience: June 5, 2024

Always a great experience!
February 9, 2024
Previous review

Always a great experience!

Date of experience: February 9, 2024
Tennessee
1 review
0 helpful votes
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Questions
June 15, 2024
Updated review

I had a few questions about the authenticity process with regards to a handbag that I purchased from a brand that was "new to me." They were answered to my satisfaction and I am pleased with my purchase. My purchase arrived promptly and was exactly as photographed and described on the website.

Date of experience: June 5, 2024

This is my first purchase on Fashionphile and it was...
September 18, 2022
Previous review

This is my first purchase on Fashionphile and it was an easy process.

Date of experience: September 17, 2022
Hong Kong
1 review
0 helpful votes
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Poor condition
June 15, 2024

I'm so disappointed to receive the items in poor condition!
Please help to manage and issue a shipping label for return and refund immediately!

Date of experience: June 5, 2024
Tennessee
1 review
0 helpful votes
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Nice bag
June 15, 2024

I had a real good experience thank you the bag is a really nice bag and in very nice condition.

Date of experience: June 5, 2024
California
1 review
0 helpful votes
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My LV bag
June 15, 2024

Free and timely shipping, item is as described.
I love my bag😊

Date of experience: June 4, 2024
Florida
1 review
0 helpful votes
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Item as listed
June 15, 2024

This bag came in the designer dust bag as well as fashionphile bad and a nail file :) Item came as described, will be purchasing again soon!

Date of experience: June 4, 2024
New York
1 review
0 helpful votes
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Recent Purchase
June 15, 2024

Fashionphile should make it easier to purchase an item both online or through a phone order using a Visa gift card.

Date of experience: June 4, 2024
California
1 review
0 helpful votes
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I'm so so happy with my purchase
June 15, 2024

Delivery was super on time. Packaging was in great condition and was what I was looking for.

Date of experience: June 4, 2024
New Jersey
1 review
0 helpful votes
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Fast shipping!
June 15, 2024

The item shipped the day after I ordered it, and arrived a day later. This is much improved over prior experiences with FASHIONPHILE. The item was exactly as described.

Date of experience: June 4, 2024
New York
1 review
0 helpful votes
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Best purchases
June 15, 2024

Order Received as described in picture on time. Fall in love never thought i could afford i love fashionphile being in the budget with high end products.

Date of experience: June 4, 2024
California
1 review
0 helpful votes
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Very good choices with clear pictures and descriptions. Just as described. Also love the options for payment installments too.

Date of experience: June 4, 2024
Virginia
1 review
0 helpful votes
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Perfect Bracelet
June 15, 2024

It was perfect! The bracelet was exactly as described and in perfect condition!

Date of experience: June 4, 2024
California
1 review
0 helpful votes
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Great LV bags for my collection
June 14, 2024

Quick delivery. Packaged very well. Very happy with my purchase.

Date of experience: June 4, 2024