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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
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I'm SO happy with my order! I have been on the fence about buying a purse second hand and after reading online review for different companies and their return policies Fashionphile really stood out. My order was delivered quick, was in EXCELLENT condition as described (looks, feels, smells brand new), and came with the orriginal YSL card information and the certificate of authenticity. I'm so pleased with everything and love the bag. I will Definitely be purchasing second hand again!
From start to finish the fashionphile experience was outstanding and impressive. I was please with my purchase. The only thing that was missing is the dust bag.
We purchased new condition croco Birkin 25 in Mimosa and a man's messenger bag in Taupe by Hermes from Carey in the store in Carlsbad. She was professional, kind, helpful. She shipped both by overnight shipping. Well packaged. We were pleased with the purchase process. We will definitely buy from them again.
Defect/ripped Dustbag was not mentioned in description! It was only described as being with the bag.
Purchased my first handbag and I love it! Quality of the bag was excellent +. I couldn't have imagined what great condition the bag would arrive in. I am so thrilled I am already looking for a 2nd bag. Will definetly purchase again. Thanks Fashionphile, you have a new customer!
I've purchased multiple items from fashionphile and it's been a great experience everytime.
I am ecstatic at my beautiful boots! I have wanted these for years! Finally, I found my size! I'm going to wear them everywhere! 🥾
I was not sure if it was vintage. Cause on the details it said 2016. Plus I was wondering if the chain and one of the c is gold planted. The other c is silver color. Item number *******. Still thinking is a beautiful baq.
You need to specify what "kind" of dustbag is included with your purchase i.e. The original dustbag or the "Fashionphile" dustbag
Limited edition mini pochette came as described and included two dust bags and original tags. Thank you!
I have been looking for a passport holder for a while now. Fashionphile was the only site to have a selection of passport holders.
I was able to get my purchase quickly and the description matched the item that I received.
I received my first order from you guys a couple of days ago and immediately sent an email because the item doesn't match the photos. I then sent an email in about it, but you've requested that I give you a review before you responded to my concerns.
Very nice bag in great condition. I always enjoy shopping with Fashionphile & have never been disappointed!
Very nice bag, great condition. Always a pleasure to shop with Fashionphile!
My purchases have been exactly as described on the website. The customer service and the in store service is amazing. I've been a repeat customer for years. Trusted company for sure 👍
Will return for future purchases. Items were in the condition as described. Quick checkout as a first time purchaser.
Impressed with the packaging and fast delivery. Bag as described.
💜fashionphile sells the best and uses plenty of photos so you can see the product details to know just what you are getting
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

