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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
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Ive purchased two designer bags from Fashionphile and both have had incorrect listing descriptions. For the first bag, it was much larger than noted in the description. For the second, I paid extra for a bag that had an additional chain strap compared to other bags listed that did not have the strap. When it came, the strap was not included and Fashionphile would not give me a refund for the additional cost I paid. Instead I was offered a $50 gift card... for a strap I paid an extra $250 for that didn't come. I returned the bag. Before purchasing anything, especially anything not refundable, contact customer service and make them confirm the product description actually matches what they'll be sending you.
My Balenciaga was exactly as shown - mostly gorgeous, a little scuffing on the corners and faded paint. I conditioned it, touched up the dye, and it looks literally brand new! Could not be happier!
Over the years of shopping with Fashionphile, I would be so excited to find reasonable pricing for pre-loved items. Now, with their policy changes and elevated pricing (sometimes wayyyy over retail), it just doesn't seem as enjoyable anymore. I have purchased well over 100 items over the years, but my purchases have significantly decreased because of their prices, returns are no longer free (you are charged $15 for the label now), and the return window was shortened. I definitely search other pre-loved retailers before I search Fashionphile now.
Fashionphile always has the best merchandise and I feel comfortable knowing everything has been checked for authenticity.
Everything was exactly as described. The wallet for my daughter was perfect and was packaged so nicely as well. Will be buying again
Have ordered two purses in the past. Excellent experiences both times. Both purses were exactly as pictured and as described. Shipping was fast. Prices are slightly higher than some other sites, but can trust that the items are authentic and in the condition described. I have noticed that purses in San Diego have more close up photos of than compared to the New York location.
Found the bag that I'd been looking everywhere for. It was shipped very quickly and I received it in just a couple of days. Item was exactly as appeared in the pictures (excellent condition) and came carefully packaged. Definitely recommend and I would buy again from Fashionphile.
I am very pleased with the whole process. I received my LV bag, in great shape ( and packaging) and can't wait to use it.
This was my first order with fashionphile, and it went flawlessly. Thanks for the great transaction!
Love my new Chanel! One day earlier than promised and in great condition.
Always have great product. I have been to their location in Carlsbad and they are always welcoming and helpful. Thank you.
My bag is beautiful. It came perfectly. Thank you. I had no problems.
The process was very easy and quick. The bag looks brand new. It actually looks better in person.
The produce was as described in the listing!
Very happy with my purchase!
Super fast delivery, and very happy with all my purchases
The site is very well done and provides a lot of information on the items for purchase. My bag was well packaged and opening it was an experienc itself.
Fast shipping beautiful packaging and my item was just as described.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory

